2015 Ford Flex

110 complaints on file, page 1 of 6.

1. Filed Sep 23, 2026Failure Oct 13, 202598,000 milesDouglaston, NYBack over prevention

   The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the part to be available. While in reverse, the back over prevention camera displayed an inverted image. However, within the past 3 months, the camera failed to operate as needed and displayed the message, “Camera Unavailable”. The dealer was contacted several times. The dealer informed the contact that parts would be available in April and then stated June. The dealer most recently informed the contact that only Mustangs were being repaired, and there was no ETA when parts would be available. The manufacturer was made aware of the issue. The failure mileage was approximately 98,000.

   NHTSA complaint 11766417
2. Filed Sep 22, 2026Failure Sep 22, 2023100,000 milesRancho Cucamonga, CABack over prevention

   The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone. The failure mileage was approximately 100,000.

   NHTSA complaint 11766125
3. Filed Sep 18, 2026Failure Jan 1, 202515,500 milesCollinsville, ALBack over prevention

   The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen with the message “Camera Unavailable” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 15,500.

   NHTSA complaint 11765254
4. Filed Sep 16, 2026Failure Aug 18, 202145,000 milesPikeville, NCBack over prevention

   The contact owns a 2015 Ford Flex. The contact stated that while reversing, the message “See Dealer Soon” was displayed, the rear-view camera independently turned off, and the screen was blank. The dealer was made aware of the failure by phone. The vehicle was taken to the dealer, and the contact was informed that the parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone, and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.

   NHTSA complaint 11764654
5. Filed Sep 14, 2026Failure Oct 13, 2025West Chicago, ILBack over prevention

   The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair.

   NHTSA complaint 11764182
6. Filed Aug 26, 2026Failure Aug 24, 202470,000 milesShelbyville, KYBack over prevention

   The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black with the message "Contact Dealer" displayed. The contact stated that the home screen on the rear-view camera failed to turn on. The contact stated that on three occasions while in reverse(R), an individual was nearly struck by the vehicle. The vehicle was taken to a dealer but was not diagnosed or repaired. The contact was informed that there was no current fix for the failure. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

   NHTSA complaint 11759631
7. Filed Aug 25, 2026Failure Aug 24, 2026Stansbury PK, UTUnknown or other

   UNKNOWN The rear camera (when available) is UPSIDE DOWN! At night, the image also has wide lines running through it. Sometime, the camera just shows a message that it is unavailable. So FRUSTRATING!

   NHTSA complaint 11759521
8. Filed Aug 14, 2026Failure Oct 25, 2025120,000 milesMuncy, PABack over prevention

   The contact owns a 2015 Ford Flex. The contact stated that upon reversing the vehicle the rearview camera display would display upside down and then display blank and no warning lights were illuminated, however the following warning message would display on the instrument panel "camera unavailable, please contact your local dealer". The local dealer was contacted however the vehicle was not repaired as the contact was advised that the remedy for NHTSA campaign number :25V695000 (BACK OVER PREVENTION) was not yet available. The manufacturer was not notified of the failure. The failure mileage was 120,000.

   NHTSA complaint 11756966
9. Filed Aug 13, 2026Failure Oct 1, 202565,000 milesFountain Valley, CABack over prevention

   The contact owns a 2015 Ford Flex. The contact stated that while reversing, the rear-view camera was blank. There was no warning light illuminated; however, the message was "Camera not Available - Please Contact your Dealer" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available for the recall repair. The manufacturer was contacted but was not notified of the failure. The failure mileage was 65,000.

   NHTSA complaint 11756805
10. Filed Aug 5, 2026Failure Dec 31, 2024Canton, ILElectrical system

    Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.

    NHTSA complaint 11755127
11. Filed Jun 29, 2026Failure Jun 1, 2024Lakeside, MTUnknown or other

    Rear Camera no working. This Ford recall has been out for 3 years now and we still cannot get a remedy for our vehicle!

    NHTSA complaint 11747139
12. Filed Jun 25, 2026Failure Apr 15, 2026Long Beach, CABack over prevention

    See attached document for complaint.

    NHTSA complaint 11746476
13. Filed Jun 23, 2026Failure Jan 1, 2025Riverside, CAVisibility/wiper

    Rear (Backup} camera malfunctioning. Recall 25V6595. Two (2) Dealers state that there is no recall (Fritt's Ford, Raceway Ford Riverside Ca). VIN [XXX] This is ongoing. There was no accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11745990
14. Filed Jun 23, 2026Failure Oct 1, 2025160,000 milesBullhead City, AZBack over prevention

    The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While reversing, the back over prevention camera image appeared upside down, or the message “Camera Not Available" was displayed. The vehicle was not repaired. The failure mileage was 160,000.

    NHTSA complaint 11745889
15. Filed Apr 27, 2026Failure Jan 5, 2025Moncks Corner, SCBack over prevention

    The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions, while in reverse (R), the image was flipped upside down or the screen was blank. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11733962
16. Filed Apr 16, 2026Failure May 5, 2023130,000 milesHighland, CABack over prevention

    The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that upon purchase from an independent local dealer and shifting into reverse(R), the rearview camera failed to display a clear image. The screen was black. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

    NHTSA complaint 11731550
17. Filed Apr 2, 2026Failure Sep 7, 2022115,000 milesDetroit, MIBack over prevention

    The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that back over prevention screen was black while shifted into reverse. The approximate failure mileage was 115,000.

    NHTSA complaint 11728903
18. Filed Mar 10, 2026Failure Feb 27, 2026Palmdale, CAUnknown or other

    My 2015 Ford Flex is affected by recall 25V695 for the rear view camera inspection. I contacted my local Ford dealership to have the recall addressed and was told that no remedy parts are available at any dealership. They could not provide a timeline for when parts would be in stock. This vehicle is part of my commercial fleet and cannot be operated or rented until the recall is resolved. I am losing over $1,200 per month in revenue because Ford issued a recall with no fix available. Owners should not be forced to absorb open-ended financial losses because the manufacturer cannot supply the parts needed to complete its own recall.

    NHTSA complaint 11723354
19. Filed Mar 9, 2026Failure Jan 1, 2025140,000 milesTonawanda, NYBack over prevention

    The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to operate before the back over prevention camera permanently failed to operate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000.

    NHTSA complaint 11722951
20. Filed Mar 2, 2026Failure Oct 28, 202562,000 milesBartow, FLBack over prevention

    The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back-over prevention camera shut off intermittently. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 62,000.

    NHTSA complaint 11721375