2016 Ford Flex

98 complaints on file, page 1 of 5.

1. Filed Sep 2, 2026Failure Jul 1, 2024Pontiac, MIBack over prevention, Structure

   The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a blank or distorted image. The contact made several attempts to notify the dealer but was unsuccessful. The vehicle was not repaired. The failure mileage was unknown.

   NHTSA complaint 11761520
2. Filed Aug 28, 2026Failure Aug 15, 202480,000 milesSebastian, FLBack over prevention

   The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera displayed an inverted image. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

   NHTSA complaint 11760311
3. Filed Aug 19, 2026Failure Apr 5, 2026Aurora, COEngine, Fuel/propulsion system

   The car is experiencing turbo failure that lines up with the recall for the same model vehicle produced within the same 2016-2017 date. But for some reason this vin isnt included in the recall

   NHTSA complaint 11757878
4. Filed Aug 15, 2026Failure Aug 2, 2026Memphis, TNElectrical system

   Radio making crackling noises, screen goes blank, cannot control a/c from touch screen and causes the a/c not to work on front vents. Vehicle inside died while the engine was still running in traffic and was unable to start/stop vehicle from running, a/c ran hot then vehicle stop running.

   NHTSA complaint 11757098
5. Filed Aug 3, 2026Failure Aug 1, 2025Dayton, OHUnknown or other

   There is a current recall on the backup camera that has been pending since 2025. Parts are still not available as of today even though Ford stated parts and instructions were going to be available before end of 2nd quarter, June 30, 2026. Camera has not worked since mid 2025, Ford has been aware since end of 2025.

   NHTSA complaint 11754494
6. Filed Jul 20, 2026Failure Jan 6, 202568,000 milesTownsend, MABack over prevention, Structure

   The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera failed to display an image of the rear of the vehicle. A black screen was displayed on the screen while in reverse. The dealer was contacted and confirmed that the parts were not yet available. The contact paid out of pocket for the dealer to replace the camera. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.

   NHTSA complaint 11751565
7. Filed Jul 20, 2026Failure Feb 20, 2025130,000 milesAvilla, INBack over prevention

   The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The rearview camera became intermittently inoperative. The contact stated that the intermittent failure made it difficult to safely reverse the vehicle while the rearview camera was inoperable. While reversing in a parking lot, the rearview camera became inoperative. There were no warning lights illuminated. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 130,000.

   NHTSA complaint 11751564
8. Filed Jul 17, 2026Failure Oct 23, 2025140,000 milesFortuna, CABack over prevention

   The contact owns a 2016 Ford Flex. The contact stated that while reversing, the rear-view camera displayed a blank or distorted screen. In addition, the contact stated that the rear-view camera flickered on and off and the rear-view camera unavailable message was displayed. The dealer was made aware of the failure, and the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that parts were unavailable. The failure mileage was approximately 140,000.

   NHTSA complaint 11751064
9. Filed Jul 13, 2026Failure Dec 15, 202543,000 milesHuntington Beach, CABack over prevention, Structure

   The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while shifted into reverse(R), the rear-view camera failed to display a clear image on the center display. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.

   NHTSA complaint 11750080
10. Filed Jul 3, 2026Failure Jul 2, 2026San Antonio, TXSteering

    As I was driving turning at a light to go right all of a sudden my steering wheel got super hard and It almost caused me to get into an accident. I didn't have the strength to grip the steering wheel. Shortly after the advanced traction control service light came on. Luckily there was an auto parts store near the incident. I stopped left my vehicle running and got it scanned. There was a code that came up U0420-81 it was odd because my wheels where straight but the steering wheel was completely off. Then I turned my car off waiting at least 5 minutes. The traction control light came off and the steering wheel was normal. But as I went to back up and turn the steering wheel it did the same thing it got really stiff and I couldn't go anywhere. Then right away a steering assist fault message came on the dash. So just for safety reasons I left the vehicle there to come back later when I had help to tow it. 3 hours later we started the vehicle and nothing happened the steering was fine on the drive home no lights, no stiffness of the steering, no message displayed. Not sure what happened or why it did that all of a sudden when I was driving it. I've had this vehicle for 5 years and it has never done this to me especially while driving. I'm lucky I didn't hit the other vehicle while turning.

    NHTSA complaint 11748120
11. Filed Jun 28, 2026Failure Jan 1, 2026Pittsburgh, PARearview system braking, Electrical system

    Rear camera has been bad for six months - hazard to drive. Camera not available, is the prompt that comes up. My brother in law took his 2015 Ford F350 in for inspection and his camera was replace this was months ago.

    NHTSA complaint 11746978
12. Filed Jun 26, 2026Failure Jun 26, 202250,000 milesBoynton Beach, FLBack over prevention

    The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while reversing, and the failure was more significant at nighttime. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

    NHTSA complaint 11746656
13. Filed Jun 4, 2026Failure Oct 13, 202569,000 milesAlbuquerque, NMBack over prevention

    The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera image failed to display. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

    NHTSA complaint 11742156
14. Filed Jun 3, 2026Failure Jun 3, 2026Akron, OHElectrical system, Unknown or other

    No incidents yet. My review camera doesn’t work at all.

    NHTSA complaint 11741907
15. Filed May 22, 2026Failure May 22, 2026Gladstone, MOBack over prevention

    The contact owns a 2016 Ford Flex. The contact received a recall notification, 25V695000 (Back Over Prevention) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair.

    NHTSA complaint 11739455
16. Filed May 21, 2026Failure Apr 1, 2025Friendswood, TXElectrical system, Blind spot detection, Visibility/wiper

    The failed/malfunctioning components involve the rear backup camera system and related electronic driver assistance/safety systems in this 2016 Ford Flex, including the blind spot warning system and parking collision warning features. The condition is intermittent but ongoing and the vehicle is available for inspection upon request. The backup camera intermittently goes blank, freezes, displays improperly, or becomes unavailable while the vehicle is in reverse. At times, the blind spot warning system and parking collision warning features also intermittently fail or become unavailable. These failures create a significant safety risk by impairing rear visibility and reducing driver awareness of nearby vehicles, objects, or pedestrians during backing and parking maneuvers. The problem has been occurring for more than one year. The issue has been reproduced and confirmed by the dealership, which has stated that the vehicle is subject to an open safety recall. However, the dealership reports that parts and/or the final repair remedy are still unavailable, and no repair has been completed despite repeated attempts to obtain recall service. The vehicle has been inspected by the dealership/manufacturer representative in connection with the recall condition. No police or insurance inspection was involved because no crash has yet occurred. Prior to and during the failures, warning messages and symptoms intermittently appear, including loss of the camera display and temporary unavailability of driver assistance features. The failures may occur without warning and have been recurring for over one year. The unresolved condition affects the safe operation, usability, and value of the vehicle. Backup cameras and related driver assistance systems are important federally regulated safety features, and the manufacturer has not remedied this safety recall within a reasonable period of time.

    NHTSA complaint 11739267
17. Filed May 13, 2026Failure May 8, 2026115,000 milesSouth Gate, CASuspension

    The contact owns a 2016 Ford Flex. The contact received notice of an unknown recall associated with the right rear toe link, that was previously repaired. The contact stated that while his wife was driving at approximately 5 MPH, she observed a loud snapping noise emanating from the rear of the vehicle. The contact stated that as his wife attempted to steer the vehicle into the drive way the vehicle the vehicle began steering to the right. The vehicle was towed to a dealer where it has yet to be diagnosed as of yet. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

    NHTSA complaint 11737652
18. Filed May 13, 2026Failure May 13, 2026183,000 milesCommerce Township, MIBack over prevention

    The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the display would appear blue at times. The contact also stated that a “Camera Not Available” warning message would appear intermittently, and on other occasions the image would appear upside down The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part required for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 183,000.

    NHTSA complaint 11737589
19. Filed Apr 28, 2026Failure Apr 28, 2026300,000 milesHouston, TXSpeedometer/odometer

    Odometer Fraud. The contact recently purchased a 2016 Ford Flex. The vehicle was a dealer sale. The contact was made aware of a mileage discrepancy while attempting to trade the vehicle from a Carfax Report. At the time of purchase, the vehicle mileage was approximately 104,000. However, the Carfax report indicated that the mileage was approximately 300,000.

    NHTSA complaint 11734278
20. Filed Apr 16, 2026Failure Dec 22, 2025Watauga, TXBody, Unknown or other

    No accident has occurred. Though potential for accident for battery faulty/ electrical failure. The panel (B?) On the driver door with the keypad gets water when it rains and is constantly on. This is affecting the battery causing high density corrosion the connection points. The keypad is constantly on and no longer functions. Potentially affecting locking mechanism

    NHTSA complaint 11731517