Complaints about the 2013 Ford Taurus peaked in 2019, with 89 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Oct 29, 2012 to Sep 23, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-072 | Feb 10, 2020 | Rear suspension toe links may fracture due to stress on the rear suspension | Suspension | 211,207 | Part replacement |
| 16V-621 | Aug 25, 2016 | Component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump | Fuel system | 77,502 | Part replacement |
| 15V-812 | Dec 2, 2015 | In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak | Fuel system | 868 | Part replacement |
| 15V-340 | Jun 2, 2015 | Affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault | Steering | 393,623 | Software update |
| 15V-040 | Jan 28, 2015 | In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully… | Structure | 194,889 | Part replacement |
| 14V-393 | Jul 2, 2014 | In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward… | Powertrain | 83,250 | Part replacement |
| 14V-285 | May 29, 2014 | When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of… | Lighting | 183,425 | Part replacement |
| 13V-270 | Jun 26, 2013 | In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a… | Latches and locks | 12,569 | Part replacement |
| 13V-227 | May 31, 2013 | In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak | Fuel system | 390,783 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
584 complaints on file, page 1 of 30.
Malicious use of AI. Vehicle was shut down in the middle of nowhere, in the middle of the road, right on the crest of a hill, just around a curve in the middle of the night, at approximately 12:00 AM. I had to wait for about 5.5 hrs for a tow truck.
NHTSA complaint 11766416The power steering system is continually giving Power Steering Assist Failure and Service Advance Trac. The code U3000 was identified by Ford technician. This code is found in a Ford recall 15S18, my VIN is not included in this recall. The power steering quits working while the car is driving. The problem was confirmed through codes U3000 and Coo51 by Ed Morse Ford in Lebanon, MO. There was no accident to involve police or insurance representatives. Warning messages are mentioned above.
NHTSA complaint 11758184Mechanic told us while replacing the suspension that the steering rack has to be replaced.
NHTSA complaint 11758037Back up camera goes upside down or unavailable.
NHTSA complaint 11749570The car regularly starts without pressing the brake down first. The car has they key but says no key detected and drives with or without it. This is a push start ignition car.
NHTSA complaint 11749567The contact owns a 2013 Ford Taurus. The contact stated that while driving at 60 MPH, the electric power steering suddenly failed without prior warning. The steering pulled sharply to the right, but the driver managed to maintain control and steered the vehicle safely into a soft dirt field on the side of the road. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The vehicle was towed back to the residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 137,000.
NHTSA complaint 11748489The backup Camera goes upside down. The car hesitates when accelerated when needing a boost like getting on freeway Parking brake won’t catch. This is 2nd time and needs to be fixed again
NHTSA complaint 11736769The car wouldn't start or even turn over. The vehicle is available for inspection. My safety was put at risk as the car broke down in the middle of nowhere, on a curve and a hill, smack dab in the middle of the road, cellphone, internet service and 911 was spotty at best, it was around midnight. I finally got through to call my Mother's insurance company for a tow truck, waited 3 hours, tow truck did not show, so I called the number given to me. The man that answered, was highly intoxicated and slurring his words. I finally got through to 911 and they called my preference of towing company, that arrived in 1.5 hours. I had to wait nearly 6 hours for a tow truck to arrive, not 1 vehicle passed by the entire time. Thankfully I arrived at my destination a little after daylight, unharmed. Yes, there were a plethora of lights that came on, to include, tire pressure, starting system failure, engine coolant. We had the vehicle at Baldwin Ford in [XXX] and most recently at Bud Shell Fors in [XXX] . This all started after someone tried to starve my Father in law to death on or about March 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11728416The contact owns a 2013 Ford Taurus. The contact stated that while driving under normal conditions, the vehicle became extremely difficult to steer, and significant physical strength was needed to turn the steering wheel. The contact referenced NHTSA Campaign Number: 15V340000 (STEERING); and associated the failure with the recall; however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, and the failure was associated with the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
NHTSA complaint 11725250EVAP CONTROL SYSTEM FAULT UNABLE TO BLEED UP FUEL TANK VACUUM. POOR QUALITY PAINT AND INTERIOR.
NHTSA complaint 11711032The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact used force to steer to the right or left. The message "Steering Assist Fault" was displayed. The contact stated that while driving at high speeds, there were no issues with the operation of the power steering functionality. The vehicle was taken to an independent mechanic, where it was diagnosed with power steering failure. The vehicle was then taken to the dealer in Orem, where it was confirmed that the power steering had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). However, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
NHTSA complaint 11709725loss of steering likely to wreck because of no power steering. My safety and my family was put at risk during this process. The problem has been reproduced at the car repair shop. Warning light activated and message on dash. 15S18 is the recall number for make and model. I was told Ford will not fix by a customer representative.
NHTSA complaint 11709690The contact's mother owns a 2013 Ford Taurus. The contact stated that while the vehicle was parked, several unknown warning lights illuminated when turning off the vehicle. The contact stated that there was an abnormal clicking sound coming from the dashboard. In addition, the gear shifter had seized in park(P). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the vehicle had several previous ongoing failures. The contact stated that the failure started shortly after the vehicle was purchased in 2013. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
NHTSA complaint 11706565The backup camera has failed. Sometimes it works, sometimes it does not. I have seen other reports on NHTSA here specifying the same problem. Visibility in this car is poor and is augmented by the backup camera. Car serviced by ford dealerships only. If left unrepaired, other drivers of this make and model 2013-2019 Taurus have an increased susceptibility to collisions.
NHTSA complaint 11698932The reverse camera is integrated into the rear view mirror of my ‘13 POLICE INTERCEPTOR SEDAN and the camera has lighted up blue and then disappears leaving a dark tint to my rear view mirror when I’m in reverse making it ineligible to use either features to ensure backing up.
NHTSA complaint 11697307No heat gauge, oil pressure gauge on vehicle. Blend door issue, one side blows hot, other cold. Radio not working. Weird noise in dash by ignition. Ignition sticks when trying to start car, keeps turning over. Dimmer switch doesn't work. Car can be tracked by unknown people, without permission.
NHTSA complaint 11695650My reverse screen camera doesn't work. The warning beeps do intermittently, but the view does not and hasn't for years. I just get a message. Sometimes if I turn the camera off and then on it resets it. I got this tip from someone at Ford. This year and make should be part of the recall.
NHTSA complaint 11694947In March of 2025 my vehicles driver assist lights started blinking coming out of my apt complex and within 15 seconds I couldn't even turn the wheels at all. Ive had several mechanics run their computer to diagnose the issue and was told that this make model and year has a recall for loss of steering which is an electrical issue. I called Ford themselves and they refused to even look at my car. I cannot find a mechanic who will even repair this electrical issue. Car is in perfect condition. Just replaced all 4 tires in January 2025 and oil change.
NHTSA complaint 11688555My electric power steering quit in August 2024 my car is not one of the recalls, but my steering went out automatically out and I could not steer the car. I had it replaced at a Ford company. I bought the part for O’Reillys had it put on in 2024 in August and turn around and had to have one put on in March 20 25 and then it has gone out again and I just got my car back last week so I’m just wondering if the very first time it went out was it a recall because I had to pay a lot of money I have it done at Wynn Odom Ford in Lagrange nc
NHTSA complaint 11686630The contact owns a 2013 Ford Taurus. The contact stated that while driving at 60 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was driven to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.
NHTSA complaint 11681460Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.