Complaints about the 2020 Ford Transit peaked in 2023, with 31 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Van, gasoline, RWD/Rear-Wheel Drive, built in United States. Owner complaints on file from Jan 26, 2020 to Sep 17, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-876 | Dec 17, 2025 | Retractors may not lock, preventing the wheelchair from being properly secured | Adaptive equipment | 86 | Part replacement |
| 25V-442 | Jun 27, 2025 | Software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended | Back-over prevention | 200,237 | Software update |
| 23V-499 | Jul 19, 2023 | Fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak | Fuel system | 10 | Part replacement |
| 21V-978 | Dec 16, 2021 | Bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the… | Powertrain | 4,548 | Part replacement |
| 21V-631 | Aug 11, 2021 | Incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable,… | Brakes | 30 | Part replacement |
| 20V-575 | Sep 23, 2020 | Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image | Back-over prevention | 620,246 | Part replacement |
| 20V-415 | Jul 17, 2020 | Affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the… | Airbags | 68 | Part replacement |
| 20V-250 | May 5, 2020 | Seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant | Seat belts | 5 | Part replacement |
| 20V-222 | Apr 20, 2020 | Seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant | Seat belts | 205 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
84 complaints on file, page 1 of 5.
The contact owns a 2020 Ford Transit. The contact stated that while driving 50 MPH, the vehicle unexpectedly lost motive power and came to a complete stop in traffic. There was no warning light illuminated. The vehicle was unable to be restarted. The vehicle was towed to the dealer and was diagnosed with internal transmission failure involving the sleeve and cylinder of the 10-speed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by email, and a case was opened. The failure mileage was approximately 87,000.
NHTSA complaint 11765092Odometer Fraud. The contact purchased a 2020 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,000, which was confirmed by a fraudulent Carfax report the seller provided to the contact. However, upon searching the VIN on a Ford mobile app, it was discovered that the mileage was 168,000.
NHTSA complaint 11753468My Tire pressure Monitor give me alert while driving I select to view tire pressures for display show 3 tires fail send reading One of the three back sending reading two stay off For few days same then all tires reading went off just 1 tire send reading on /off every few miles This is first time happened
NHTSA complaint 11747513Rear brake issues. Upon taking off the brake pads on the driver's back the caliper piston would not turn in as it should. So I ordered a new one. Then I started on the passenger rear. When I tried to press and turn the piston back in it did the same thing as the other one. The piston came out of the passenger rear caliper. Upon further inspection I noticed the interior housing for the piston has a portion of it missing.
NHTSA complaint 11745147The bolts holding the axle together to the driveshaft failed on the rear right wheel, nearly causing an accident but fortunately it was 6am with little traffic on the interstate. The axle came out and destroyed our driveshaft, requiring a full replacement. We have had the vehicle serviced regularly since our purchase.
NHTSA complaint 11744442Transmission intermittently struggling to reach 3rd, 4th, 5th gears. Performed IDS diag at shop, found hitorical code P0734 for "Incorrect gear 4 ratio" TSB 26-2046 to overhaul transmission.
NHTSA complaint 11736616Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.
NHTSA complaint 11710770We started experiencing slight transmission shifting issues in early-mid 2024. More issues in December 2024/January 2025 - this time it was really hard and jerky shifting. It was sporadic at this time, but it was often. My wife and I have 7 children. This vehicle is usually driven by my wife to pick up kids from school, run errands, etc. At the beginning of March 2025, my wife was merging onto the highway, but it didn't want to shift. She stated that a big rig was coming behind her and the van was not shifting and picking up speed. She said the engine was revving but just was not shifting up. She said the big rig honked and had to change lanes or else he would have hit her and my kids. Several seconds after the big rig passed was when the transmission hard shifted and jerked and it began to pick up more speed, but from that point on, the transmission was not operating properly. We have not driven it since March 2025. I have been saving up to fix the transmission, but I read so many other Ford owners have the same issue with this particular transmission. The Ford dealer confirmed it had a TSB on this exact issue and that many other 10r80 transmissions were doing the same. The issue was reproduced by the Ford dealer. It states the CDF issue in the invoice. There were no warning lamps or messages prior to the experience merging on to the highway. I reached out to a local independent mechanic and he upgrades the parts in these Ford transmissions all the time - proving it is a very common issue. This is a huge safety risk for anyone operating or riding in a Ford with this transmission.
NHTSA complaint 11689596Back up camera image is reversed, distorted and goes black/blue from time to time.
NHTSA complaint 11686639The rear back up camera stopped working completely I took it to Faricy boys Ford in Canon City Co Waited 45 days for them to get the part and then they told me they weren’t comfortable changing the camera out so I have been with out back up camera on this 22 foot van needing assistance for almost every single move Please help me get this vin on the recall Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11671444The contact owns a 2020 Ford Transit. The contact stated that whenever the vehicle was started, the contact stated that several unknown warning lights and the ABS warning light were illuminated. The contact stated that the right front wheel activated, and the ABS activated while making a hard right turn. The contact was not depressing the brake pedal during the failure. In addition, the contact was informed that the brake lights remained activated. The contact stated that several functions were deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 33,000.
NHTSA complaint 11668587Only I have 88,000 k on 2020 transit the transmission have problems with shifting while driving on highway start with delay on 2nd gear now fault code for gear 10
NHTSA complaint 11666994Driveshaft both front and rear failed as pieces broke off while driving at different times requiring tow and repair
NHTSA complaint 11661247Loss of power while driving with no warning. Almost crashed. Shifting violently. After a few months it wasn't safe for anyone and was happening all the time . It's at the dealer getting the transmission rebuilt with re engineered parts . That's what the dealer told me . He said this will resolve the problem for good . 8000$$ 67k miles ford is not helping with cost. Ford had to re engineer the parts that are going in my van , isn't that them admitting they have a transmission that was no good from the start
NHTSA complaint 11658009Mid 2023 the backup camera would sporadically stop working and produce a blue screen and a message "camera is unavailable contact your dealership". I would check for an update and then it would start working. This has happened 8 times since 2023- 2024, in August 2024 it has quit working completely.
NHTSA complaint 11656962While I driving my 4-year-old Ford Transit Connect with 65,000 miles, I noticed a transmission issue. At low speeds, the vehicle struggled to accelerate, which caused me significant stress and felt very unsafe. However, once on the highway, the transmission gradually returned to normal. In March, I took it to a Ford dealership, where it was diagnosed with a faulty transmission. After discussing this issue with others, I found that many people have also complained about serious safety concerns with Ford’s transmissions.
NHTSA complaint 11650915A few months ago, my 2020 Ford Transit had a transmission issue, and the dealer replaced the torque converter. Now, at 101,300 miles, I’m experiencing loss of power, jerking, and rough shifting, and I have to replace the entire transmission. After researching online, I’ve found that many others have experienced the same issue.
NHTSA complaint 11650037The contact owns a 2020 Ford Transit. The contact stated that while attempting to drive from a complete stop, the vehicle briefly hesitated before suddenly jolting forward, prompting the contact to pull over to the shoulder of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.
NHTSA complaint 11645542The contact owns a 2020 Ford Transit. The contact stated that the AWD and air bag warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the actuator and sensor needed to be replaced, and a software update needed to be performed. The vehicle was repaired, but the failure recurred. The dealer determined that the transfer switch, new air bag, and seat repair kit were needed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 68,000.
NHTSA complaint 11630379The van will not start on a regular basis. Usually within a week the battery voltage has depleted to the point the van will not start. Have to put a charger on it often. This is a commonly reported problem on many forums.
NHTSA complaint 11628828Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.