Model year

2019 Freightliner Business Class M2

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year23168k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Freightliner Business Class M2 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

23 recall campaigns cover the 2019 Freightliner Business Class M2

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Freightliner Business Class M2
CampaignFiledSubjectComponentVehiclesRemedy
24V-924Dec 11, 2024Engine protection and inducement software may cause the engine to shut down unexpectedlyEngine and cooling139Software update
22V-919Dec 12, 2022Vehicles are equipped with tires that are not compatible with their 8.25-inch rimsTires49Part replacement
21V-326May 7, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system9,662Part replacement
21V-067Feb 11, 2021Retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leakPowertrain15,835Part replacement
20V-642Oct 16, 2020Internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedlyPowertrain4,329Software update
20V-527Sep 1, 2020Engine harness wires may chafe at various locations around the air compressor and the frame railElectrical system9,665Repair or modification
20V-466Aug 7, 2020Engine harness may contact and chafe at various locations around the air compressor and the frame railElectrical system5,374Repair or modification
20V-251May 5, 2020Connector within the wire harness may become unplugged and cause loss of communication between control modules, resulting in sudden loss of drive…Powertrain5Not stated
20V-214Apr 14, 2020Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the roadLighting63,175Inspection
20V-176Mar 23, 2020Axles may have insufficient lubrication, which may result in damage to the wheel end bearingsPowertrain1,532Part replacement
20V-127Mar 3, 2020Brake caliper mounting bolts may have been insufficiently tightenedBrakes2,585Repair or modification
19V-810Nov 13, 2019Due to a software error, the VCU may activate the anti-roll back feature during slow moving or stop and go conditions, which can cause unexpected…Hybrid and electric propulsion5Software update
19V-443Jun 11, 2019Axles may have insufficient lubrication, which may result in damage to the wheel end bearingsPowertrain809Part replacement
19V-398May 29, 2019Displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversedEquipment13Part replacement
18V-913Dec 19, 2018Affected vehicles may have loose steering and tie rod arm boltsSteering501Repair or modification
18V-903Dec 19, 2018Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movementPowertrain6,795Software update
18V-703Oct 5, 2018Brake caliper mounting bolts may have been insufficiently tightenedBrakes5,534Repair or modification
18V-646Sep 19, 2018Steering shaft assembly may have been installed incorrectly, which can cause a loss of connection between the steering wheel and the front wheelsSteering19,754Repair or modification
18V-641Sep 19, 2018Sidewall steel body cords may be exposed, which can cause unexpected, rapid air loss during useTires201Part replacement
18V-525Aug 9, 2018During manufacturing, the brake caliper mounting bolts may have been insufficiently tightenedBrakes4,155Repair or modification
18V-487Jul 20, 2018Steering shaft assembly may have been installed incorrectly, which can cause a loss of connection between the steering wheel and the front wheelsSteering9,093Repair or modification
18V-353May 29, 2018Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosenBrakes8,741Repair or modification
18V-251Apr 19, 2018Rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake…Brakes40Not stated
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Freightliner Business Class M2

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    328 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • TSB-54-384-FTL May 15, 2026 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement
    • SS 3124-FTL Apr 15, 2026 · Other
      Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
    • FleetCom_Oil Plug Loc Dec 11, 2025 · Other
      Fleet Communications for NFD Lower Oil Plug Location - SP Axles
    • SF671-DLR LTR Nov 14, 2025 · Service Campaign
      Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
    • SF671-Bulletin Nov 14, 2025 · Service Campaign
      Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
    • TSB88-048-FTL Jun 24, 2025 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for New Grill Design
    • SS3124-FTL Jun 4, 2025 · Other
      Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
    • CXA 3_25_NOx Mar 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 2_25_Turbo Oil Drain Feb 20, 2025 · Other
      CX Advocate for turbo oil drain cracking
    • CXA 2_25_NOx Feb 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • ICI25-004 Feb 6, 2025 · Other
      Important Campaign Information letter for SF695 – Campaign Replaced by F1012
    • CXA 1_16_Turbo Oil Drain Jan 16, 2025 · Other
      CX Advocate for turbo oil drain cracking
    • CXA 1_16_Seat Occupancy Jan 16, 2025 · Other
      CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
    • CXA 1_16_NOx Jan 16, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 1_16_DD13 Altitude Jan 16, 2025 · Other
      CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
    • CXA 1_16_CARB Truck Chec Jan 16, 2025 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • TSB35-039-FTL Dec 7, 2024 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
    • TSB35-039-FTL Nov 19, 2024 · Service Bulletin/Repair Instructions
      Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
    • SS1032998-FTL Nov 14, 2024 · Other
      Service Solution for M2 mirror wind noise
    • CXA 11_21_M2, SD Transfer Nov 21, 2024 · Other
      CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
    • CXA 11_21_CARB Truck Chec Nov 21, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • TSB91-016-FTL Nov 20, 2024 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
    • CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • CXA 10_17_Misrated engine Oct 17, 2024 · Other
      CX Advocate for Legacy M2 – Misrated Engines in Emergency Vehicles (SF695)
    • SS3155-FTL Oct 22, 2024 · Other
      Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
    • SS1023366-Detroit Oct 1, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • PB01-009 Oct 23, 2024 · Other
      Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
    • CXA 9_24_MDEG Updates Sep 19, 2024 · Other
      CX Advocate for MDEG Updates
    • SS1023366-Detroit Sep 16, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • CXA 8_24_MDEG Updates Aug 15, 2024 · Other
      CX Advocate for MDEG Updates
    • TSB35-039-FTL Aug 29, 2024 · Service Bulletin/Repair Instructions
      Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management. Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
    • CXA 7_24_MDEG Updates Jul 18, 2024 · Other
      CX Advocate for MDEG Updates
    • CXA 7_24_NOx Jul 18, 2024 · Other
      CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
    • TSB35-039-FTL Jul 1, 2024 · Service Bulletin/Repair Instructions
      Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management. Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
    • ICI24-029 Jul 17, 2024 · Other
      Important Campaign Information Letter for SF695 – Cummins Engine Emergency Vehicle Calibration
    • CALFTL13-002 Jul 17, 2024 · Service Bulletin/Repair Instructions
      Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
    • CXA 06_24_Clutch Bolts Jun 21, 2024 · Other
      CX Advocate communication for clutch bolts
    • CXA 06_24_NOx Jun 21, 2024 · Other
      CX Advocate communication for NOx conversion low faults
    • SF671_V2-DLR LTR Jun 21, 2024 · Service Campaign
      Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
    • SF671_V2-Bulletin Jun 21, 2024 · Service Campaign
      Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
    • ICI24-025 Jun 21, 2024 · Service Campaign
      Revised Important Campaign Inofrmation letter for SF671 - Bulletin Revision. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
    • VSWP Customer Letter May 21, 2024 · Other
      Customer letter regarding variable speed water pump.
    • SF672 POSTCARD LARGE May 21, 2024 · Service Campaign
      Field Service Campaign Owner Reminder Postcard large population
    • SF672 POSTCARD SMALL May 21, 2024 · Service Campaign
      Field Service Campaign Owner Reminder Postcard small population
    • MYCOM_05142024-1 May 15, 2024 · Other
      My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021
    • SS734-WST May 24, 2024 · Other
      Service Solution for Thread Spring Pin Suspension Alignment & Installation
    • TSB35-042-FTL May 29, 2024 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for New Final Drive Over Heat Diagnostic
    • TSB35-039-FTL May 15, 2024 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
    • CumminsB6.7SSI Apr 26, 2024 · Service Bulletin/Repair Instructions
      Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting
    • ICI24-013 Mar 8, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for SF671 Campaign Suspended
    • SF671 Feb 21, 2024 · Service Bulletin/Repair Instructions
      Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.
    • ICI24-009 Feb 21, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for SF671 - Bulletin Revision. REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.
    • ICI24-006 Feb 20, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for FL974 - Revised Bulletin & Population
    • FL974 Feb 20, 2024 · Service Bulletin/Repair Instructions
      Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been ad…
    • SF671 Jan 19, 2024 · Service Bulletin/Repair Instructions
      Field Service Campaign for Beverage Body Frame Rail 50 KSI
    • FL974 Jan 19, 2024 · Service Bulletin/Repair Instructions
      Emissions Recall: Cummins DEF Sensor Shortage
    • SF672_V4 Nov 3, 2023 · Service Bulletin/Repair Instructions
      Revised Field Service Campaign for Common Telematics Platform Software Update
    • SF672 Jun 2, 2023 · Service Bulletin/Repair Instructions
      Field Service Campaign for Common Telematics Platform Software Update
    • ICI23-010 Mar 31, 2023 · Service Bulletin/Repair Instructions
      Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
    Source: NHTSA manufacturer communications files.