AutoStatsIQ
Data through Oct 2026
Model year

2018 Freightliner M2 Business Class

Truck, diesel, 4x2, built in Mexico. Owner complaints on file from May 3, 2024 to May 3, 2024.

Recalls (2)Complaints (5)Investigations (0)Bulletins (141)
Recall campaigns covering this model year23,224 vehicles or units across those campaigns
Owner complaints55.0 times the median 2018 truck
Severity index0.02018 trucks average 14.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Freightliner M2 Business Class peaked in 2024, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02462024520252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2018 Freightliner M2 Business Class

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Freightliner M2 Business Class
CampaignFiledSubjectComponentVehiclesRemedy
19V-370May 14, 2019Vehicles may have an insufficient service brake air reservoir capacityBrakes741Not stated
17V-452Jul 17, 2017These vehicles have tow hooks used for recovery purposes that may fail during useEquipment2,483Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 Freightliner M2 Business Class

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed May 3, 2024Failure Jul 18, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586809
  2. Filed May 3, 2024Failure Jun 20, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586795
  3. Filed May 3, 2024Failure May 23, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586783
  4. Filed May 3, 2024Failure Jul 18, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586774
  5. Filed May 3, 2024Failure Jun 20, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586761
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

141 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SS1032974 Jul 11, 2017 · Service Bulletin/Repair Instructions
    SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
  • SS1032728 Nov 28, 2017 · Service Bulletin/Repair Instructions
    SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
  • SS1032989 Feb 9, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1032989 – BHM Fault Code Changes
  • SS1032998 Feb 16, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1032998 M2 mirror wind noise
  • SS1033094 May 12, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
  • SS1033180 Jul 25, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
  • SS1033289 Dec 12, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
  • FAB212 Feb 1, 2017 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB212 Aggressive Step Edge
  • 19-008WI Aug 7, 2019 · Service Bulletin/Repair Instructions
    Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
  • SF585 2 Jun 26, 2019 · Service Bulletin/Repair Instructions
    Receiver/Dryer Bracket and CAC Plumbing Interference
  • SF585 Jun 7, 2019 · Service Bulletin/Repair Instructions
    Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign
  • sb46056 Jun 5, 2019 · Service Bulletin/Repair Instructions
    Forward Chassis Wiring Harness
  • D19M3 GHG17 Mar 8, 2019 · Service Bulletin/Repair Instructions
    D19M3 GHG17 Detroit? DD5? Software Reprogramming
  • sbu54056 Mar 8, 2019 · Service Bulletin/Repair Instructions
    sbu54056 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
  • D18M2 Nov 30, 2018 · Service Bulletin/Repair Instructions
    Field Service Campaign-D18M2 - REVISION 1 GHG17 Detroit DD13® Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI®)
  • M2 Leaner GTCA Nov 26, 2018 · Service Bulletin/Repair Instructions
    Customer Advisory letter
  • D19M2 GHG17 Feb 28, 2019 · Service Bulletin/Repair Instructions
    Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
  • aeoD18M2 Nov 30, 2018 · Service Bulletin/Repair Instructions
    Field Service Campaign D18M2 GHG17 GHG17 Detroit? DD13® Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI®)
  • D18M2 Nov 30, 2018 · Service Bulletin/Repair Instructions
    Field Service Campaign-D18M2 ? REVISION 1 GHG17 Detroit? DD13® Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI®)
  • M2 Leaner GTCA Nov 26, 2018 · Service Bulletin/Repair Instructions
    Customer Advisory letter
  • D19M2 GHG17 Feb 28, 2019 · Service Bulletin/Repair Instructions
    Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
  • 0140-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0140-17 Turbocharger Compressor Outlet Pipe
  • 0139-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0139-17 Coolant Housing
  • 0138-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
  • 0136-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
  • 0135-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0135-17 Diagnostic Test - Engine Brake Test Procedure
  • 0134-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
  • 0133-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0133-17 SPN 625 (CPC) (GHG17)
  • 0132-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0132-17 SPN 521005 (CPC3) (GHG17)
  • 0131-17 Jan 31, 2017 · Service Bulletin/Repair Instructions
    0131-17 SPN 521054 (CPC3) (GHG17)
  • 0129-17 Jan 29, 2017 · Service Bulletin/Repair Instructions
    0129-17 SPN 102 (MCM) (GHG17)
  • 0126-17 Jan 26, 2017 · Service Bulletin/Repair Instructions
    0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
  • 0125-17 Jan 25, 2017 · Service Bulletin/Repair Instructions
    0125-17 SPN 4817 (MCM) (GHG17)
  • 0124-17 Jan 24, 2017 · Service Bulletin/Repair Instructions
    0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
  • 0123-17 Jan 23, 2017 · Service Bulletin/Repair Instructions
    0123-17 SPN 1483 (CPC3) (GHG17)
  • 0122-17 Jan 22, 2017 · Service Bulletin/Repair Instructions
    0122-17 SPN 521058 (CPC3) (GHG17)
  • 0121-17 Jan 21, 2017 · Service Bulletin/Repair Instructions
    0121-17 SPN 521050 (CPC3) (GHG17)
  • 0119-17 Jan 19, 2017 · Service Bulletin/Repair Instructions
    0119-17 SPN 3217 (MCM) (GHG17)
  • 0118-17 Jan 18, 2017 · Service Bulletin/Repair Instructions
    0118-17 Symptom Diagnostics - Oil Leaks
  • 0117-17 Jan 17, 2017 · Service Bulletin/Repair Instructions
    0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics
  • 0116-17 Jan 16, 2017 · Service Bulletin/Repair Instructions
    0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
  • 0111-17 Jan 11, 2017 · Service Bulletin/Repair Instructions
    0111-17 SPN 1077 (MCM)(GHG17)
  • 0107-17 Jan 7, 2017 · Service Bulletin/Repair Instructions
    0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
  • 0106-17 Jan 6, 2017 · Service Bulletin/Repair Instructions
    0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)
  • sb01102 Jan 1, 2017 · Service Bulletin/Repair Instructions
    Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
  • 0525-16 May 1, 2016 · Service Bulletin/Repair Instructions
    FMI 3,4,5 Digital Output 2 10 Circuit
  • 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
    12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
  • 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
    14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
  • 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
    15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
  • 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
    15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
  • 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
    15TS10Rev DD Engine Platform Coolant Filter
  • 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
    15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
  • 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
    15CSA9 Release of DiagnosticLink® 8.02
  • 15-017 May 18, 2015 · Service Bulletin/Repair Instructions
    15-017 Detroit: Updated Fuel Injector SDTs
  • 15-016 May 4, 2015 · Service Bulletin/Repair Instructions
    15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
  • 15-015 May 4, 2015 · Service Bulletin/Repair Instructions
    15-015 Warranty Exclusions Reminder
  • 15-009 - Detroit Mar 16, 2015 · Service Bulletin/Repair Instructions
    15-009_Detroit_New_SDTs
  • 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
    15TL5 DAVCO Shop Pro® FXP 95
  • 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
    15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
  • 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
    15CSA4 Holiday Schedule for the Detroit Customer Support Center
Source: NHTSA manufacturer communications files.
About service bulletins