AutoStatsIQ
Data through Oct 2026
Model year

2019 Freightliner M2 Business Class

Truck, diesel, 4x2, built in Mexico. Owner complaints on file from May 3, 2024 to May 3, 2024.

Recalls (3)Complaints (8)Investigations (0)Bulletins (39)
Recall campaigns covering this model year31,002 vehicles or units across those campaigns
Owner complaints88.0 times the median 2019 truck
Severity index0.02019 trucks average 4.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Freightliner M2 Business Class peaked in 2024, with 8 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024682024820252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2019 Freightliner M2 Business Class

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Freightliner M2 Business Class
CampaignFiledSubjectComponentVehiclesRemedy
21V-392May 26, 2021Stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from startingElectrical system8Part replacement
19V-370May 14, 2019Vehicles may have an insufficient service brake air reservoir capacityBrakes741Not stated
19V-367May 14, 2019Brake caliper mounting bolts may have been insufficiently tightenedBrakes253Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2019 Freightliner M2 Business Class

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed May 3, 2024Failure Jul 18, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586805
  2. Filed May 3, 2024Failure Jul 13, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586804
  3. Filed May 3, 2024Failure May 10, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586781
  4. Filed May 3, 2024Failure Jul 18, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586767
  5. Filed May 3, 2024Failure Jul 13, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586764
  6. Filed May 3, 2024Failure May 10, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586753
  7. Filed May 3, 2024Failure May 10, 2023Cincinnati, OHUnknown or other

    The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

    NHTSA complaint 11586751
  8. Filed May 3, 2024Failure Apr 12, 2024Cincinnati, OHUnknown or other

    DEF header failure. This is an emissions issue and it disables the truck when it fails.

    NHTSA complaint 11586742
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

39 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SS1032974 Jul 11, 2017 · Service Bulletin/Repair Instructions
    SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
  • SS1032728 Nov 28, 2017 · Service Bulletin/Repair Instructions
    SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
  • SS1032989 Feb 9, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1032989 – BHM Fault Code Changes
  • SS1032998 Feb 16, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1032998 M2 mirror wind noise
  • SS1033094 May 12, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
  • SS1033180 Jul 25, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
  • SS1033289 Dec 12, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
  • FAB212 Feb 1, 2017 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB212 Aggressive Step Edge
  • TechTalk8108 Feb 6, 2021 · Service Bulletin/Repair Instructions
    Tech Talk discussion on losing TPS signal.
  • 19-008WI Aug 7, 2019 · Service Bulletin/Repair Instructions
    Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
  • SF585 2 Jun 26, 2019 · Service Bulletin/Repair Instructions
    Receiver/Dryer Bracket and CAC Plumbing Interference
  • SF585 Jun 7, 2019 · Service Bulletin/Repair Instructions
    Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign
  • sb46056 Jun 5, 2019 · Service Bulletin/Repair Instructions
    Forward Chassis Wiring Harness
  • D19M3 GHG17 Mar 8, 2019 · Service Bulletin/Repair Instructions
    D19M3 GHG17 Detroit? DD5? Software Reprogramming
  • M2 Leaner GTCA Nov 26, 2018 · Service Bulletin/Repair Instructions
    Customer Advisory letter
  • D19M2 GHG17 Feb 28, 2019 · Service Bulletin/Repair Instructions
    Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
  • M2 Leaner GTCA Nov 26, 2018 · Service Bulletin/Repair Instructions
    Customer Advisory letter
  • D19M2 GHG17 Feb 28, 2019 · Service Bulletin/Repair Instructions
    Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
  • 18-028 Transport Sep 10, 2018 · Service Bulletin/Repair Instructions
    Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement Changes
  • sb0036 Jul 23, 2018 · Service Bulletin/Repair Instructions
    Operating Hours for the Customer Assistance Center
  • sb6083 Feb 26, 2018 · Service Bulletin/Repair Instructions
    sb6083 Roof Seam Seal Repair
  • sb3314 Feb 26, 2018 · Service Bulletin/Repair Instructions
    sb3314 Rockwell FF?981 Front Axle Wheel Removal
  • 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
    12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
  • 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
    14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
  • 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
    15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
  • 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
    15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
  • 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
    15TS10Rev DD Engine Platform Coolant Filter
  • 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
    15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
  • 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
    15CSA9 Release of DiagnosticLink® 8.02
  • 15-017 May 18, 2015 · Service Bulletin/Repair Instructions
    15-017 Detroit: Updated Fuel Injector SDTs
  • 15-016 May 4, 2015 · Service Bulletin/Repair Instructions
    15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
  • 15-015 May 4, 2015 · Service Bulletin/Repair Instructions
    15-015 Warranty Exclusions Reminder
  • 15-009 - Detroit Mar 16, 2015 · Service Bulletin/Repair Instructions
    15-009_Detroit_New_SDTs
  • 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
    15TL5 DAVCO Shop Pro® FXP 95
  • 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
    15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
  • 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
    15CSA4 Holiday Schedule for the Detroit Customer Support Center
  • 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
    15-010-DLR Transmission Cooler Line Photos
  • FL758 Dec 22, 2017 · Service Bulletin/Repair Instructions
    FL758 Brake Mounting Caliper Bolts
  • 0237-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
    0237-14 Engine Brake Solenoid
Source: NHTSA manufacturer communications files.
About service bulletins