Complaints over time
Complaints about the 2022 Freightliner Sprinter 2500 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Freightliner Sprinter 2500
Van, diesel, 4x2, built in United States. Owner complaints on file from Apr 23, 2026 to Apr 23, 2026.
Recall campaigns covering this model year1124k vehicles or units across those campaigns
Owner complaints1Below the median 2022 van
Severity index0.02022 vans average 7.1
First 24 months0Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2022 Freightliner Sprinter 2500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-796 | Oct 21, 2022 | Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway | Powertrain | 124,305 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Freightliner Sprinter 2500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 23, 2026Failure Dec 1, 2022Antelope, CAUnknown or other
Hello. I’m complaining about CWA ( cross wind assist) . Everyone knows and internet groups are full of information about this issue. The CWA is not safe , it’s dangerous on the road and can suddenly brake check another vehicle behind you or can throw you to oncoming traffic lane. The system also applies brakes when passing under bridges or road signs that are across the road. This system is dangerous and needs to be recalled for the safety reasons.
NHTSA complaint 11733238
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
63 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul… - LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan… - LI33_30-N-080795 Jul 17, 2026 · Service Bulletin/Repair Instructions
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration on low-traction surfaces. • Noise from … - LI80.20-N-079697 Jun 8, 2026 · Service Bulletin/Repair Instructions
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There ar… - LI00.20-N-080626 Jun 2, 2026 · Service Bulletin/Repair Instructions
Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu, a larger jump (for example 20,000 km … - LI47_00-N-069565 Jun 16, 2026 · Service Bulletin/Repair Instructions
Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event B. The Fuel Level Sensor p… - LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab… - LI49.20-N-078466_4 May 8, 2026 · Service Bulletin/Repair Instructions
Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The diesel particulate filter efficiency is insu… - LI35.00-N-080267_1 May 26, 2026 · Service Bulletin/Repair Instructions
Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is caused by the normal meshing behavior of the rear axle gear set, consisting of … - LI91-18-N-080032 Apr 9, 2026 · Service Bulletin/Repair Instructions
Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle) • ligh… - LI4700N069565 Apr 29, 2026 · Service Bulletin/Repair Instructions
Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event. B. The Fuel Level Sensor provides incorrect readings. - LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality … - LI49-20-N-078838 Mar 23, 2026 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 present in AdBlue (SCR) control unit (N118/5) Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes related… - LI49-20-N-075995 Mar 23, 2026 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warning message cannot be reset. All fault codes in the AdBlue (SCR) control unit have been processed and corrected, howev… - LI5410N080207 Feb 20, 2026 · Service Bulletin/Repair Instructions
Xentry Battery Tester results do not match with workshop Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to … - LI4920N078838 Feb 24, 2026 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 present in AdBlue (SCR) control unit (N118/5) Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes related… - LI4920N075995 Feb 24, 2026 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control u… - LI49.20-N-075995 Jan 15, 2026 · Service Bulletin/Repair Instructions
Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the… - LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p… - LI88.30-N-078036_2 Nov 13, 2025 · Service Bulletin/Repair Instructions
Electric Step will not extend/inoperative Complaint T57 Electric step inop with warning on cluster. Cause Possible damage to end position sensors. Remedy Please remove lower panel on step and inspect for damage to end position sensors. If no damage is found… - LI54.21-N-069524_7 Nov 12, 2025 · Service Bulletin/Repair Instructions
Diverse messages in the instrument cluster, vehicle will not start, gears cannot be engaged Complaint Vehicle cannot be started, various messages in instrument cluster, gears cannot be engaged, ignition cannot be switched on, central locking has malfunction… - LI49.00-N-080010 Nov 22, 2025 · Service Bulletin/Repair Instructions
Exhaust Gas Flap Noise Complaint Customers may report a high-pitched squealing or squeaking noise originating from the exhaust system, specifically near the exhaust gas flap. Cause The noise occurs during actuation of the exhaust gas flap. Internal movement… - LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera… - LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54… - LI01.10-N-079275 Sep 26, 2025 · Service Bulletin/Repair Instructions
Internal Diesel Engine Damage or Oil Sludge Formation Complaint Customer reports that the vehicle will not start, is difficult to start, or is making unusual noises. Inspection Findings: Upon inspection, engine bearings—including crankshaft, connection rod… - LI49.20-N-079157_6 Jun 24, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side… - LI47.70-N-079422_1 Jun 12, 2025 · Service Bulletin/Repair Instructions
HV battery is not charging to its full capacity with restricted maximum SoC Complaint The vehicle's HV battery is not charging to its full capacity, with the maximum State of Charge (SoC) being restricted to a specific percentage. Cause The State of Charge … - LI14.30-N-075882_6 Jun 20, 2025 · Service Bulletin/Repair Instructions
Check engine light active - Fault P3007F1, P3007F2, P300CA8, or P300CA9 present in CDI control unit Complaint Check engine warning light active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in intake air syste… - LI14.20-N-079253_3 Jun 16, 2025 · Service Bulletin/Repair Instructions
Check engine light with fault code P300E55 with H12 Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas re… - LI01.10-N-079275_1 Jun 6, 2025 · Service Bulletin/Repair Instructions
Internal Diesel Engine Damage or Oil Sludge Formation Complaint Customer reports that the vehicle will not start, is difficult to start, or is making unusual noises. Inspection Findings: Upon inspection, engine bearings—including crankshaft, connection ro… - LI49.20-N-079157 May 19, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side)… - LI14.20-N-079253 May 19, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficien… - LI14.20-N-073867 May 9, 2025 · Service Bulletin/Repair Instructions
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tabl… - EGR Valve Apr 25, 2025 · Warranty Program/Extension
In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the EGR Valve in the vehicles listed below has been extended from the original 5 years/100,000 miles to 15 years/150… - LI49.20-N-079157 Apr 17, 2025 · Service Bulletin/Repair Instructions
Check engine light with possible Adblue warning with fault code P20F409 or P202E84 Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too … - LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s… - LI09.41-N-079165_1 Apr 21, 2025 · Service Bulletin/Repair Instructions
Low Coolant Warning, Potential Misfire, and Absence of External Coolant Leaks Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes r… - LI09.40-N-079144_4 Apr 25, 2025 · Service Bulletin/Repair Instructions
Check engine light with reduced power with fault codes P300A6D, P300974, P300DFB, or P300DE8 Complaint: The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boos… - LI01.20-N-079115_1 Apr 3, 2025 · Service Bulletin/Repair Instructions
Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to cra… - LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d… - LI49.20-N-078838 Mar 18, 2025 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit. SCR Gen4 (KP7) Complaint: The check engine light or AdBlue warning is activated, accompanied by one or more of the … - LI49.20-N-075995 Mar 6, 2025 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control … - LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, … - LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list … - LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction … - LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot… - LI49.20-N-075995_3 Feb 6, 2025 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset (P13DF00) - LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit - LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi… - LI49.20-N-076565 Oct 17, 2024 · Service Bulletin/Repair Instructions
Complaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the O… - LI08.10-N-078545 Oct 25, 2024 · Service Bulletin/Repair Instructions
Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in … - LI49.20-N-076565 Sep 25, 2024 · Service Bulletin/Repair Instructions
Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM64… - LI88.30-N-078036 Jul 14, 2024 · Service Bulletin/Repair Instructions
Complaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors. - LI72.10-N-077998 Jul 5, 2024 · Service Bulletin/Repair Instructions
Complaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the thread… - VS3RADREI Jun 27, 2024 · Service Campaign
Mercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure requ… - LI14.20-N-073867 May 24, 2024 · Service Bulletin/Repair Instructions
Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. N… - LI72.10-N-071190 May 8, 2024 · Service Bulletin/Repair Instructions
Complaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded c… - 2024010001 Jan 3, 2024 · Service Bulletin/Repair Instructions
Check Front Strut Bolt Connec??on - NCU VS3KRA-1 Oct 12, 2023 · Service Bulletin/Repair Instructions
Please see the atached documents related to the campaign listed above. - NCU-VS3SIMKOM-1 Nov 9, 2022 · Service Bulletin/Repair Instructions
(RC)Update Hermes Communication Module Software
Source: NHTSA manufacturer communications files.