Campaign 22V-796

Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V796000. Text as published by NHTSA.

Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 54, of which 10 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-796
Make	Model	Model years	Complaints on this component
Freightliner	Sprinter 1500	2019 to 2022	0
Freightliner	Sprinter 2500	2019 to 2022	1
Freightliner	Sprinter 3500	2019 to 2022	0
Freightliner	Sprinter 4500	2019 to 2022	0
Mercedes-Benz	Sprinter 1500	2019 to 2022	3
Mercedes-Benz	Sprinter 2500	2019 to 2022	40
Mercedes-Benz	Sprinter 3500	2019 to 2022	8
Mercedes-Benz	Sprinter 4500	2019 to 2022	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

PE21019 Vehicle Rolls Away While in Park
Opened Aug 2, 2021, closed May 27, 2022

Before the recall

7 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

18V-497 Jul 29, 2018
Drive shaft securing bolts may loosen at the automatic transmission flange
18V-335 May 22, 2018
Transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft
17V-592 Sep 22, 2017
Affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank
17V-149 Mar 7, 2017
Bracket for the center support bearing of the drive shaft may not have been properly welded
17V-094 Feb 10, 2017
Affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank
16V-342 May 24, 2016
Affected vehicles have rear differential gears that may have been improperly welded