By year
Owner complaints and recall campaigns about Frontline vehicles
Owner complaints filed with NHTSA, 2016 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Frontline
The complete NHTSA record for Frontline vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Frontline recalls are filed by REV Ambulance Group Orlando, part of Frontline.
Owner complaints in the last five years00 on file in all, across 6 models
Recall campaigns50 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations023 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
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Source: NHTSA ODI.
Models
The Type I has the most complaints of any Frontline model
Every Frontline model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Type I | 2016 to 2020 | 0 | None | 8 | 0 |
| Type III | 2016 to 2018 | 0 | None | 4 | 0 |
| C-25 | 2018 to 2019 | 0 | None | 2 | 0 |
| C-35X | 2018 to 2019 | 0 | None | 2 | 0 |
| C-45X-3 | 2018 to 2019 | 0 | None | 2 | 0 |
| Encore Rescue | 2018 to 2019 | 0 | None | 2 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Frontline product
- 20V-284 May 20, 2020
Rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of…
Brakes · 59 vehicles - 19V-280 Apr 9, 2019
Pierce Manufacturing (Pierce) is 2018-2019 Frontline C-35X, C-25, C-45X-3 and Encore Rescue vehicles equipped with Whelen brake lights
Lighting · 4 vehicles - 18V-602 Sep 8, 2018
Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed
Lighting · 459 vehicles - 17V-131 Mar 1, 2017
Due to an incorrect torque specification, the rear brake caliper banjo bolts may have been overtightened
Brakes · 69 vehicles - 16V-718 Oct 7, 2016
Due to a problem with the seat tracks, the attendant seat(s) on the affected vehicles may unexpectedly move in a rapid deceleration event such as…
Seats · 39 vehicles
Source: NHTSA ODI recalls file.