Complaints over time
Complaints about the 2002 GEM NEV peaked in 2007, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 GEM NEV
Other, electric, built in United States. Owner complaints on file from Apr 25, 2007 to Jun 12, 2024.
Recall campaigns covering this model year127k vehicles or units across those campaigns
Owner complaints42.0 times the median 2002 other
Severity index0.02002 others average 9.1
First 24 months0Complaints in its first two years
Components
75% of complaints about the 2002 GEM NEV name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2002 GEM NEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 06V-222 | Jun 21, 2006 | On certain 2 and 4 passenger, short and long bed low speed vehicles, the 12 volt output from the auxiliary card circuit board (a dc voltage to dc… | Electrical system | 27,350 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 GEM NEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Jun 12, 2024Failure May 7, 2024Livonia, MIElectrical system, Service brakes
Waev, who is the current parent company of Global Electric Motorcars (GEM), has indicated to me that they are no longer responsible for performing NHTSA Recall # 06V-222000. The reason provided is the recall was issued in a safety bulletin from 2011, and Waev is claiming they are no longer liable for this recall due to the lack of available parts from reputable suppliers. I am aware of at least 2 reputable suppliers that have the kit available but Waev is refusing to order the kit from them. I am ready to file a Class Action Lawsuit. Before I proceed, I want to confirm that Waev is still liable for this safety recall, and that it does not expire. I don’t want my vehicle catching on fire. This is a serious safety concern.
NHTSA complaint 11593886 - Filed Nov 9, 2023Failure Nov 9, 2023Caledonia, WIElectrical system
I have two unrepaired recalls that are still open, however, I can't find a dealer that will complete the recalls on my vehicle.
NHTSA complaint 11554381 - Filed Nov 28, 2007Failure Jan 1, 1901Lakeport, CAFrame and members
2002 GLOBAL ELECTRIC MOTORCAR WITH BROKEN FRAME. CONSUMER STATED THAT THE REAR OF THE FRAME THAT HOLDS THE REAR AXLE BROKE IN TWO PLACES. HE STATES OTHER PEOPLE HAD THE SAME PROBLEM. *KB
NHTSA complaint 10210570 - Filed Apr 25, 2007Failure Jan 1, 2007Lockport, NYElectrical system
TL*THE CONTACT OWNS A 2002 GEM NEV. THE CONTACT RECEIVED RECALL NOTICE # 06V222000 REGARDING THE ELECTRICAL SYSTEM IN JANUARY 2007. SHE CALLED THE DEALER FOUR TIMES TO SCHEDULE AN APPOINTMENT FOR THE REPAIR. THE TECHNICIAN CALLED HER BACK TO SCHEDULE, BUT HE NEVER CALLED BACK TO CONFIRM. THE CONTACT STATED THAT SHE WAITED TOO LONG TO HAVE THE RECALL REPAIR PERFORMED. PRESENTLY, NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 1,250, AND THE FAILURE MILEAGE WAS UNKNOWN.*AK
NHTSA complaint 10188819
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 97A2001 Jun 5, 2009 · Service Bulletin/Repair Instructions
GEM: INSTALLATION OF THE RIV NUT AS A REPLACEMENT TO THE RUBBER WELL NUT FOR THE FRAMED CANVAS DOOR OPTION. IN THE EVENT OF PART FAILURE, THE RUBBER WELL NUT WILL NEED TO BE REPLACED. *PE
Source: NHTSA manufacturer communications files.