Complaints over time
Complaints about the 2003 GEM NEV peaked in 2007, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2003 GEM NEV
Other, electric, built in United States. Owner complaints on file from Apr 17, 2007 to Jul 15, 2009.
Recall campaigns covering this model year127k vehicles or units across those campaigns
Owner complaints2Close to the median 2003 other
Severity index50.02003 others average 9.5
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2003 GEM NEV name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2003 GEM NEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 06V-222 | Jun 21, 2006 | On certain 2 and 4 passenger, short and long bed low speed vehicles, the 12 volt output from the auxiliary card circuit board (a dc voltage to dc… | Electrical system | 27,350 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2003 GEM NEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 15, 2009Failure Jun 15, 20091,000 milesEL Segundo, CAElectrical systemFire
FIRE INSIDE DASH OF VEHICLE. FIRE WAS CAUSED BY A DEFECTIVE MODULE THAT ALREADY HAS A SAFETY RECALL. THE MFG. WILL NOT REPLACE PARTS/REPAIR VEHICLE. THEY STATE VEHICLE HAD RECALL DONE ALREADY. REPLACEMENT PARTS ARE NOT AVAILABLE AS THE RECALL UPDATES SUPERCEDES THESE PARTS WITH AN UPGRADE KIT (THE RECALL). *TR
NHTSA complaint 10276864 - Filed Apr 17, 2007Failure Apr 17, 2007Paso Rovles, CAFront
TL*THE CONTACT OWNS A 2003 CHRYSLER ELECTRIC GEM. WHILE DRIVING AT 10 MPH THE CONTACT HEARD A LOUD CLINKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE FASTER THE VEHICLE ACCELERATED THE LOUDER THE NOISE BECAME . THE CONTACT CALLED GLOBAL ELECTRIC MOTOR COMPANY, AND THEY SUGGESTED THAT THE FAILURE MAY BE THE FRONT AXLE. THE NECESSARY PARTS FOR THE REPAIR WERE ON BACK ORDER. THE CURRENT MILEAGE WAS 7,346, AND FAILURE MILEAGE WAS UNKNOWN.*AK THE CONSUMER STATED THAT THE DEALER SET UP APPOINTMENT AND CAME TO REPAIR THE VEHICLE. UPDATE 05/04/07*TR
NHTSA complaint 10188116
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 97A2001 Jun 5, 2009 · Service Bulletin/Repair Instructions
GEM: INSTALLATION OF THE RIV NUT AS A REPLACEMENT TO THE RUBBER WELL NUT FOR THE FRAMED CANVAS DOOR OPTION. IN THE EVENT OF PART FAILURE, THE RUBBER WELL NUT WILL NEED TO BE REPLACED. *PE
Source: NHTSA manufacturer communications files.