2020 Genesis G70

13 complaints on file, page 1 of 1.

1. Filed Jul 20, 2026Failure Jun 26, 2026The Villages, FLPower train

   On XXX, I delivered my 2020 Genesis G70 3.3T AWD Prestige (64,267 miles) to Jenkins Genesis of [XXX], for routine factory-recommended maintenance, including transmission, transfer case, front differential, rear limited-slip differential (LSD), brake fluid, and cooling system services. Before this visit, the vehicle had no history of drivetrain problems. It had recently completed an approximately 8½-hour drive from [XXX] to [XXX], followed by three weeks of normal driving, without any binding, vibration, shuddering, abnormal turning characteristics, warning lights, or drivability concerns. The dealership retained the vehicle for four days for what was represented as a one-day service. On XXX, I was told the vehicle had been road tested and was safe for release. **Immediately after taking delivery**, the vehicle developed severe drivetrain binding, violent shuddering, heavy vibration, and significant resistance during normal turns, creating an immediate safety hazard. I returned directly to the dealership. After initially stating they could not duplicate the condition, the dealership ultimately diagnosed **both rear CV half shafts as failed** and prepared an approximately $4,500 repair estimate. The dealership later performed a second rear LSD fluid service **without my knowledge or authorization** after concerns were raised about the original service. They initially offered to replace both rear CV half shafts at no cost, but later withdrew that offer and returned the vehicle to me with both rear CV half shafts still broken. I respectfully request that NHTSA investigate whether improper drivetrain service procedures, incorrect lubricant application, inadequate post-service inspection, or another safety-related condition can cause catastrophic driveline failure immediately following routine maintenance. I am also concerned that the forces sufficient to fracture both rear CV half shafts may have damaged other AWD drivetrain INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11751558
2. Filed Feb 20, 2026Failure Feb 17, 2026Souderton, PAElectrical system, Engine, Fuel/propulsion systemFire

   On 2/17/2026 I was driving from my home to a fast food restaurant one mile away from my home. After picking up the food I dropped the food off about 3 miles down the road to my family member at their work and drove the 3.3 miles back from my family members work to my home. I arrived at my home and was walking into the house around 12:30 pm my car was off and locked. During my drive the car performed completely fine, there was no codes, no noises, no smells, the car drove how i would describe as intended. But at around 12:45 my neighbors were banging and ringing my doorbell to tell me that my car was on fire. I proceeded to escort my aunt and my grandmother out of the home as i watched my car continue to smoke and watched the flames continue to rise. Once removed from the home i called 911 who took my information down and informed me that a similar call was received a new minutes before and that fire, police and EMS were on the way. I watched as the car completely engulfed in flames and the fire department worked to put the fire out. The car is completely lost and resulted in damages to my garage and my other car parked next to it. I know previous genesis models have had recalls for issues in the engine bay that could result in fires. I do not see a recall for my vehicle but given the unexplainable cause of the fire at this time, believe it may be beneficial to submit a report.

   NHTSA complaint 11719368
3. Filed Sep 4, 2025Failure Sep 3, 2025Belpre, OHFuel/propulsion system

   My 2020 Genesis G70 is affected by Recall 24V-528 (high-pressure fuel pump defect). About 10 months after the recall service was marked “completed,” my car began showing DTC P0088 (Fuel Rail/System Pressure Too High), which is directly tied to the recall defect. On 8/30/25 car was hesitating when just slowly pulling out of driveway, and check engine light came on and stayed on. The car jerks and vibrates when foot is on the gas. There is now a very strong gasoline odor inside and outside the car, which was also noticed by a Genesis dealership employee when I pulled into the service garage. This raises serious fire and safety concerns. The dealer has told me the fuel pump and fuel line must be replaced. While all parts should be covered, I am currently waiting to hear from the dealership in regards to if Genesis approves/agrees to cover the costs of the repairs needed to my car. I was forced to drive 1 hour and 40 minutes to the nearest Genesis dealership on 9/3 while the car was unsafe, with my child in the vehicle at times. This was extremely dangerous. I was also initially told I would have to either drive the unsafe vehicle back home while waiting for approval or pay for a rental myself. Only after I became very upset and crying, was I given a loaner. That loaner has a 100-mile per day limit, yet I live about 100 miles away from the dealership, making it impractical. This defect is ongoing and unresolved. Genesis has not yet confirmed coverage of all related parts, and I am concerned the recall repair was inadequate. Safety Concerns: Risk of fuel leak/fire from defective pump/fuel system. Strong fuel odor indicating vapor or liquid leak. Unsafe requirement to drive long distance while defect is present. Dealer attempting to deny full repair coverage under recall.

   NHTSA complaint 11684937
4. Filed Dec 19, 2024Failure Sep 19, 2024Pearl, MSFuel/propulsion system

   We have been trying to get a dealership to service our recall for months. We were told they don't do them at a few Genesis dealerships in the area and then one told they don't have the the parts and to check back with them and that was months ago and the still don't have what's needed. I am fearful for my family's safety and can't seem to get any assistance in getting this matter resolved. We visited the following dealerships: West Houston Hyundai Genesis 16803 Katy Fwy, Houston TX, 77094 Genesis of Spring 20440 Interstate 45, Spring TX, 77373 We called via phone the following dealership: (and was told they don't service Genesis) Sterling Mccall Hyundai 10301 Southwest Fwy, Houston TX, 77074

   NHTSA complaint 11631643
5. Filed Jul 30, 2024Failure Jul 23, 2024Princeton, NJUnknown or other

   Vehicle's high pressure fuel pump malfunctioned while driving causing the car's speed to decrease erratically causing a safety risk. The local Genesis dealer acknowledges that the high pressure fuel pump needs to be replaced and is the subject of a recall, but is requiring me to pay for the repair despite the recall notice stating that: ". . . THE HIGH-PRESSURE FUEL PUMP WILL ALSO BE REPLACED. THIS REMEDY WILL BE OFFERED AT NO COST TO OWNERS FOR ALL AFFECTED VEHICLES, REGARDLESS OF WHETHER THE AFFECTED VEHICLES ARE STILL COVERED UNDER HYUNDAI/GENESIS NEW VEHICLE LIMITED WARRANTY."

   NHTSA complaint 11605475
6. Filed Jul 24, 2024Failure Mar 8, 2024Austin, TXEngine and engine cooling

   The contact owns a 2020 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V191000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint 11604217
7. Filed May 22, 2024Failure May 19, 202492,000 milesBrunswick, GASteering

   The contact owns a 2020 Genesis G70. The contact stated while driving at 2-3 MPH around a curve, the contact steered to the left and the vehicle made an abnormal sound. While turning left, the front passenger's side tire inadvertently moved to the right. The vehicle stopped and failed to move. The vehicle was towed to the dealer, where it was determined that the inner tie rod had fractured and detached. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V447000 (Steering) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

   NHTSA complaint 11590070
8. Filed Mar 2, 2023Failure Mar 1, 202357,146 milesMacon, GAElectrical system

   The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

   NHTSA complaint 11509807
9. Filed Feb 21, 2023Failure Feb 21, 2023Colorado Springs, COSeat belts, Visibility/wiper

   Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

   NHTSA complaint 11508411
10. Filed Sep 10, 2022Failure Sep 10, 2022Yuma, AZService brakes

    When approaching a stop sign or stop light or slowing to execute a turn, the braking system feel very “Grabby.” Upon exiting the vehicle I’m detecting a brake pad smell emitting from the front brakes. The smell seems to be both front wheels Mileage 21,000

    NHTSA complaint 11483765
11. Filed Jul 28, 2022Failure Jul 23, 2022Elkins Park, PASuspension, Unknown or other

    On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

    NHTSA complaint 11476433
12. Filed Jul 27, 2022Failure May 14, 2022San Juan, PRTread/belt

    Both Michelin 225/40 ZR 19 Pilot Sport 4S front tires had severe "chunking", or tread peeling, on them after only 8,000 miles. Atlantic Tire (Bayamon, Puerto Rico), the sole distributor and service center of Michelin in Puerto Rico, informed me that approximately 30 other Genesis G70's had recently made warranty claims regarding the front tires with severe "chunking". They informed me not to drive the vehicle until the tires are replaced.

    NHTSA complaint 11476161
13. Filed Jul 19, 2022Failure May 14, 2022San Juan, PRTires, Wheels

    On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

    NHTSA complaint 11474800