Trailer, Not Applicable, built in United States. Owner complaints on file from May 27, 2021 to Aug 31, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-184 | Mar 17, 2021 | Saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak | Equipment | 18,636 | Repair or modification |
| 18V-851 | Nov 30, 2018 | Inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail | Suspension | 149 | Repair or modification |
| 18V-618 | Sep 12, 2018 | Axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat | Suspension | 416 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
Stem on front burner started leaking propane melted the plastic and caught on fire due to flame from leaking valve. Contacted manufacture dometic of issue and no response
NHTSA complaint 11482140The contact owns a 2019 Jayco Jay Flight RV. The contact stated that while looking inside the trailer, he became aware that there was no escape exit for top bunk beds. The manufacturer was contacted and notified of the failure. The failure mileage was 10,000.
NHTSA complaint 11467769The contact owns a 2019 Jayco Jay Flight SLX travel trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the propane manufacturer, Fretz. The propane manufacturer was made aware of the issue and informed the contact that the RV needed to be taken to their location for the recall repair however, if the RV was to be repaired elsewhere, it was not guaranteed that the contact would be reimbursed for the recall repair. The contact was unaware if there was a failure since she had not turned on the propane tank. Parts distribution disconnect.
NHTSA complaint 11447022The contact owns a 2019 Jayco Jay Flight SLX. The contact stated that while driving at 60 MPH, a fellow motorist had alerted her and her husband that one of the driver-side wheels on the trailer had begun to smoke(color unknown). The contact's husband pulled over and discovered damage to the wheel well. The contact's son was called to the scene and a temporary repair was performed which allowed for the trailer to be driven home. The dealer was notified and informed her that there were no recalls on the trailer. The manufacturer was also notified and a case was filed. The vehicle had yet to be repaired. The failure mileage was unknown.
NHTSA complaint 11439373The contact owns a 2019 Jayco Jay Flight SLX Travel Trailer equipped with a Dometic cooking stove with Part Number: 31731 - BBPFBR. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the issue and informed the contact to contact a dealer. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11423739We have a Dometic range top/oven stove in our Jayco camper. While camping for two days I went to light the manual pilot light in our oven. I put the oven dial over to pilot and attempted to both put the match near the pilot outlet and push in the dial to activate the pilot gas flow. I could not do both so I went outside to get a helper. While outside it was decided to cook dinner on the camp fire. I forgot to go back inside and to turn the oven nob from pilot to off. Awhile later my wife went into the camper and it was "full" of propane gas. She opened a window and the door along with turning on the microwave vent fan to air out the camper. It seems to me that the safty gas valve should not leak propane while just in the pilot position.
NHTSA complaint 11422566The contact owns a 2019 Jayco Jay Flight SLX travel trailer. The contact stated the kitchen faucet had been leaking from the time of purchase. The vehicle was taken to the dealer, where it was diagnosed with a fitting faucet needing to be replaced. However, the faucet started leaking again from underneath the countertop causing it to be swollen and soaked. The contact also stated water was leaking behind the shower trim, down into the insulation, and damaging the floor of the trailer. The vehicle was not taken back to the dealer for diagnosis or repairs. The manufacturer was not made aware of the failure.
NHTSA complaint 11421854The trailer propane regulator/tank switch mounted on the front of the trailer between the two propane tanks started venting propane. The regulator is a Winntec Model 6020, P1.0-15.6, Q6.R280. Our camping neighbors said they could smell a very strong odor of propane. Propane being heavier than air will tend to pool in any low spots on the ground in a campsite and then could be ignited by many sources of spark or static electricity, causing a fire that could engulf our trailer and possibly our neighbor’s trailers. It took a while with soapy water to narrow down where the leak was coming from.
NHTSA complaint 11418744Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.