Model year

2019 Jayco Travel Trailer White Hawk

Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 24, 2020 to Sep 14, 2021.

Recall campaigns covering this model year7107k vehicles or units across those campaigns
Owner complaints42.0 times the median 2019 trailer
Severity index0.02019 trailers average 7.7
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2019 Jayco Travel Trailer White Hawk peaked in 2021, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320202021320222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

75% of complaints about the 2019 Jayco Travel Trailer White Hawk name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
3
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2019 Jayco Travel Trailer White Hawk

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Jayco Travel Trailer White Hawk
CampaignFiledSubjectComponentVehiclesRemedy
21V-425Jun 4, 2021Regulator may fail, causing an increase in propane pressureEquipment87,649Part replacement
21V-184Mar 17, 2021Saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leakEquipment18,636Repair or modification
19V-873Dec 10, 2019Rear emergency escape window can not fully open due to the placement of exterior ladderStructure51Repair or modification
19V-516Jul 9, 2019Breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the…Brakes103Inspection
18V-851Nov 30, 2018Inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and failSuspension149Repair or modification
18V-618Sep 12, 2018Axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheatSuspension416Part replacement
18V-449Jul 5, 2018Screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fallEquipment202Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Jayco Travel Trailer White Hawk

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Sep 14, 2021Failure May 1, 2021Belews Creek, NCEquipment

    The contact owns a 2019 Jayco White Hawk. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated after leaking gas recalls were completed consumer almost had an accident with Truck and RV while pulling the RV. Sway bar was purchased to help stabilize the RV but broke on the way home.

    NHTSA complaint 11432897
  2. Filed Aug 2, 2021Failure Jun 1, 2021Ferrum, VAEquipment

    The contact owns a 2019 Jayco White Hawk. The contact received notification for NHTSA Campaign Number: 21V179000 (Equipment) however, the part to do the recall repair was not available. The dealer had been notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11427419
  3. Filed Jul 14, 2021Failure Jul 5, 2021Eight Mile, ALEquipment

    The contact owns a 2019 Jayco White Hawk. The contact received a recall notification for NHTSA Campaign Number: 21V184000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The contact was not able to get a dealer to repair the vehicle. Parts distribution disconnect.

    NHTSA complaint 11424816
  4. Filed Aug 24, 2020Failure Aug 21, 202040,000 milesMT. Vernon, INService brakes

    WHILE DRIVING AT HIGHWAY SPEED, I RECEIVED A WARNING THAT THE TRAILER HAD DISCONNECTED. I HAD NO TRAILER BRAKES ON EITHER AXLE. I LATER TRACED THE PROBLEM TO THE USE OF INSULATION DISPLACEMENT CONNECTORS (IDC) USED ON VERY SMALL WIRE.*DT CONSUMER STATED HE IS UNSURE WEATHER THERE WAS CORROSION BUT BELIEVES MECHANICAL VIBRATION HAS SOMETHING TO DO WITH IT.*JB

    NHTSA complaint 11350933
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

5 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
    Baggage doors may leaking due to incorrect O-ring installed in handle
  • 19-032 Jun 25, 2019 · Service Bulletin/Repair Instructions
    Incorrect wiring of the travel trailer Emergency Brake - breakaway switch will prevent trailer brakes from engaging.
  • 18-020 Nov 1, 2018 · Service Bulletin/Repair Instructions
    Flip up counter Top damages dinette molding when slide is closed
Source: NHTSA manufacturer communications files.