Filter on, saved
  • Manufacturer Aluma KLM (not used on this page)×
Major brands, 2015 onClear all
Model year

2020 Jayco Travel Trailer White Hawk

Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 8, 2021 to Feb 12, 2026.

Recall campaigns covering this model year4106k vehicles or units across those campaigns
Owner complaints66.0 times the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2020 Jayco Travel Trailer White Hawk peaked in 2021, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522021220222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2020 Jayco Travel Trailer White Hawk name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
3
Suspension
3
Structure
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2020 Jayco Travel Trailer White Hawk

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Jayco Travel Trailer White Hawk
CampaignFiledSubjectComponentVehiclesRemedy
21V-425Jun 4, 2021Regulator may fail, causing an increase in propane pressureEquipment87,649Part replacement
21V-184Mar 17, 2021Saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leakEquipment18,636Repair or modification
19V-873Dec 10, 2019Rear emergency escape window can not fully open due to the placement of exterior ladderStructure51Repair or modification
19V-516Jul 9, 2019Breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the…Brakes103Inspection
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Jayco Travel Trailer White Hawk

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Feb 12, 2026Failure Feb 12, 2026Duryea, PAStructure, Multiple axle

    The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was determined that the rear spring holder had separated from the frame causing the rear axle to wobble. The contact stated that the RV was previously rewelded because of the cracks in the front passenger’s side axle. The contact was informed that the failure was caused by improper welding during the manufacturing process. The contact stated that the failure had recently occurred on the front driver’s side axle. The RV was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11717623
  2. Filed Mar 29, 2024Failure Oct 12, 2023Holland, MIEquipment, Recreational vehicle/trailer, Unknown or other

    Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.

    NHTSA complaint 11580092
  3. Filed Sep 10, 2022Failure Sep 7, 2022Mounds, OKStructure, Suspension

    While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into

    NHTSA complaint 11483768
  4. Filed Jan 13, 2022Failure Aug 20, 2021Modesto, CAEquipment

    The contact owns a 2020 Jayco White Hawk Travel Trailer. The contact received notification of NHTSA Campaign Numbers: 21V425000 (Equipment) however, the part for the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11447399
  5. Filed Jun 22, 2021Failure Jun 22, 2021Moncks Corner, SCEquipment

    The contact owns a 2020 Jayco White Hawk. The contact received notification of NHTSA campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11421802
  6. Filed Jun 8, 2021Failure Nov 25, 2020500 milesboulder, COLeaf spring assembly

    The contact owns a 2020 Jayco Travel Trailer. The contact stated while driving approximately 60 mph, the vehicle started to fishtail and almost resulted in an accident. The vehicle was diagnosed with needing the leaf spring replaced. The RV was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 500.

    NHTSA complaint 11420193
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

6 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”
  • 20-017 TSB Aug 24, 2020 · Service Bulletin/Repair Instructions
    Disconnect switch may be wired incorrectly and prevent normal function of the disconnect switch. 2 part inspection / diagnostic required to confirm current wiring for possible rep
  • INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 19-039 Aug 16, 2019 · Service Bulletin/Repair Instructions
    LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
  • 19-032 Jun 25, 2019 · Service Bulletin/Repair Instructions
    Incorrect wiring of the travel trailer Emergency Brake - breakaway switch will prevent trailer brakes from engaging.
Source: NHTSA manufacturer communications files.