2020 Jeep Wrangler

610 complaints on file, page 1 of 31.

1. Filed Sep 25, 2026Failure Apr 19, 2026Delray Beach, FLElectrical system

   The digital instrument panel cluster display went blank while the vehicle was in use, eliminating the digital speedometer, fuel level, coolant temperature, odometer, gear position indicator, and warning telltales. The analog speedometer and tachometer continued to function. Loss of gear position and warning indicators while driving is a safety concern. On 4/21/2026 an authorized Jeep dealer diagnosed the condition as "cluster circuit board internal failure" and recommended cluster replacement at a quoted cost of several thousand dollars, with no coverage offered. I had the failed display module replaced by an independent specialist on 5/5/2026 for $650. This is the same root cause and symptom described in NHTSA Recall 24V-652 (internal short circuit in the instrument panel cluster producing a blank screen), but this VIN is not included in that recall population. FCA instead issued a warranty extension (XZ1) covering the blank-display condition for 15 years/150,000 miles. I submitted a reimbursement claim under that extension with the dealer repair order and the independent invoice. FCA denied it twice, citing reasons that do not appear in the warranty extension letter. I am filing this complaint because the failure appears to extend beyond the current recall population, and because the warranty extension offered in place of a recall did not result in reimbursement.

   NHTSA complaint 11767048
2. Filed Sep 12, 2026Failure Aug 30, 2026Las Vegas, NVEngine, Fuel/propulsion system

   My Jeep Wrangler currently has a very strong fuel smell, and when the AC is on the smell is very strong inside the cabin. My kids and I became Ill and had headaches. It's been parked for two weeks. Pending an inspection by an independent mechanic. We came across an article stating that a lot of 2020 Jeep Wranglers with 2.0L motors were recalled because of the same issue but my Jeep was not recalled and I'm having the same issue. Is there anything you can do to help me?

   NHTSA complaint 11763846
3. Filed Sep 9, 2026Failure Sep 5, 202678,000 milesGreenville, SCInstrument cluster/panel

   The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 45 MPH, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the instrument panel was blank. After exiting the vehicle, the contact became aware of a burning wire odor coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed and determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The contact was concerned that the failure made the vehicle unsafe to drive because the contact was unable to determine the speed while driving. The fuel level was not available with the instrument panel inoperable. The failure mileage was approximately 78,000.

   NHTSA complaint 11763007
4. Filed Sep 4, 2026Failure Jan 4, 202670,000 milesMany, LAElectrical system

   The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument cluster was inoperable. The vehicle was taken to a dealer, where it was diagnosed with instrument cluster failure; however, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included in the recall. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

   NHTSA complaint 11762111
5. Filed Aug 31, 2026Failure Aug 31, 2026Lake View, SCSteering, Suspension, Wheels

   When driving down the road, 55mph, I drove across some bumps in the road, and my steering, tires and the front of my Jeep started shaking violently. Couldn't hardly control it. Please help.

   NHTSA complaint 11761047
6. Filed Aug 27, 2026Failure Dec 1, 2025Fort Pierce, FLElectrical system

   Instrument cluster panel stopped working.

   NHTSA complaint 11760161
7. Filed Aug 27, 2026Failure Jun 17, 2026Vineyard, UTBody, Suspension

   At approximately 58,000 miles I discovered that the rear upper coil spring mounts on my 2020 Jeep Wrangler JL Unlimited Rubicon are separating from the frame. The factory welds attaching the upper coil perches to the frame rails have cracked and torn, and the mounts are no longer securely attached. I found this condition only incidentally, while inspecting the vehicle for a separate ongoing steering issue. The coil mount separation was not what I was looking for, and I would not have found it otherwise. These mounts carry the rear vehicle load. If one separates completely, the coil spring can unseat and the rear of the vehicle can drop on that corner, causing loss of ride height, brake line displacement, and loss of vehicle control. I consider this an imminent safety hazard and I have stopped driving the vehicle. The fracture surfaces are heavily rusted, indicating the welds failed a considerable time before I discovered the condition, most likely years earlier and within the warranty period. The vehicle was taken to Jeep dealers for service and inspection multiple times during that period, and no Jeep inspection ever identified or reported this failure.

   NHTSA complaint 11759913
8. Filed Aug 25, 2026Failure Jan 26, 202650,000 milesRindge, NHElectrical system

   The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started flickering and went from blue to black. The contact associated the failure with NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

   NHTSA complaint 11759433
9. Filed Aug 22, 2026Failure Mar 18, 2024Corbett, OREngine

   The 2.0L Turbo engine suffers from premature failures. Jeep issued a TSB over leaking around the water pump, but did not notify owners. My engine overheated due to low coolant (there's no low coolant warning), and the temperature gauge proves to be unreliable. My engine suffered a head gasket failure due to overheating, while within the factory warranty period, and Jeep would not honor their warranty. My Jeep only has 33,700 miles on it, and the failure initially happened in 2024. I spent over a year going back and forth with Jeep, and in the end, they simply stopped responding. BTW, tried to upload 2 small .JPG files, but repeatedly said "upload failed".

   NHTSA complaint 11758718
10. Filed Aug 22, 2026Failure Aug 21, 2026Naperville, ILEngine, Fuel/propulsion system

    Absolutely terrible gasoline vapor filling the inside cabin of the vehicle causing burning eyes, nausea and feeing ill. Checked for fuel, leak, leakage recall, while there was one it wasn’t including our VIN, however, after inspection and repair, it is the exact same damage as what was indicated in the recall. Looking for a full refund for repair and compensation for danger, discomfort, safety and inconvenience of vehicle not being included in the original recall. I am appalled and insulted that JEEP dealerships aren’t more more proactive in having to appeal these dangerous situations.

    NHTSA complaint 11758700
11. Filed Aug 17, 2026Failure Aug 15, 202664,000 milesPomona, CAEngine and engine cooling

    The contact owns a 2020 Jeep Wrangler. While the contact’s daughter was driving at an undisclosed speed, the engine temperature gauge became extremely elevated. The vehicle was towed to an independent mechanic, where it was discovered that the coolant reservoir was empty and no leak was found. The coolant reservoir was refilled, and the vehicle operated normally. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

    NHTSA complaint 11757452
12. Filed Aug 11, 2026Failure Jul 15, 2026Brooklyn, NYElectrical system, Engine, Power train

    While driving on the highway, the check engine light illuminated. Approximately 5 to 10 minutes later, the battery warning light came on. Upon exiting the highway and coming to a stop at an intersection, the automatic engine Start/Stop system engaged and shut down the engine. When attempting to safely proceed, the vehicle suffered a complete electrical failure due to the 48V mild-hybrid eTorque system failing to restart the engine. The vehicle refused to crank, would not shift, and became entirely disabled and stranded in the middle of a live intersection, creating an extreme safety and collision hazard. The vehicle was towed to an authorized dealership, where technicians officially confirmed the failure. The dealer diagnosed the root cause as an internal electrical failure of the Motor Generator Unit (MGU / Belt-Driven Hybrid Starter Generator Assembly), which completely disabled the vehicle's charging and hybrid restart capabilities. The failed component is available for inspection.

    NHTSA complaint 11756283
13. Filed Jul 28, 2026Failure Jul 1, 2026Kirksey, KYSteering

    These new Jeep Wrangles came from the factory with an aluminum steering box and Jeep has made 8 new steering boxes to try to fix the "wondering" steering issue but has not made any recalls. This is a safety issue because while driving down the road if you hit the smallest of bumps the Jeep will be sent into oncoming traffic in cases. They are impossible to drive on little 2 lane roads that has a lot of semi traffic as the semis naturally put low spots on the edge of the road and cause the Jeep to jolt to the right if you don't have death grip on the steering wheel. Something needs to be done to keep Jeep accountable for yet again putting these Wrangles on the road with steering issues.

    NHTSA complaint 11753296
14. Filed Jul 21, 2026Failure Jun 1, 2026Cincinnati, OHElectrical system

    While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my car, however I cannot see what the issue is because the display is black. Other 2020 Jeep Wranglers share this identical, well-documented cluster failure and are covered under an active recall. However, my specific VIN is currently excluded despite suffering from the exact same manufacturing defect. This issue presents an unreasonable risk to motor vehicle safety and requires immediate investigation to expand the recall scope.

    NHTSA complaint 11751889
15. Filed Jul 17, 2026Failure Jul 16, 202698,000 milesHumble, TXHybrid management

    The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

    NHTSA complaint 11751151
16. Filed Jul 17, 2026Failure May 1, 2026South Easton, MAPower train

    Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.

    NHTSA complaint 11750979
17. Filed Jul 15, 2026Failure Jul 11, 202677,000 milesWest Norriton, PAElectrical system

    The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

    NHTSA complaint 11750611
18. Filed Jul 9, 2026Failure Jul 1, 2026Elgin, SCElectrical system, Engine, Steering

    On July 1,2026 , My 2020 Jeep wrangler jl sport died in the middle of traffic causing a safety issue. I was not able to start my jeep and move out of traffic. I was able to disable the transmission and roll out of the road. But it was very dangerous while cars were passing me and coming towards me. Also before I was able to disable to roll my steering column was locked. The cause of this safety issue is the set up of the batteries. A jeep has 2 batteries a main and underneath an auxillary battery. Without any kind of warning your battery can die caused by the drain of the auxillary battery on the main battery causing the main battery to just stop working without notice. This is the 2nd time this happened.I had to call a tow truck both times. 1st time 4/14/24, then on 07/02/2026 I had it towed to the same dealership as the time before. This is an on going issue with jeeps that have the 2 batteries. Not only is it unsafe but a costly issue.

    NHTSA complaint 11749434
19. Filed Jun 30, 2026Failure Jun 4, 202696,000 milesBluefield, WVEngine and engine coolingFire

    The contact owned a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was increasing. The engine overheating warning light illuminated, the vehicle was turned off, and the contact exited the vehicle to open the hood and immediately closed it when the fire was discovered. The contact stated that there were flames coming from the back of the engine, and the front of the vehicle became engulfed in flames. The engine, seat cover, and front windshield were damaged, and the hood was melted. There was no injury sustained. The fire was extinguished by the Fire Department. The contact stated that the police were on the scene, but a Police report was not filed. The insurance company deemed the vehicle a total loss. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

    NHTSA complaint 11747518
20. Filed Jun 30, 2026Failure Jun 30, 2026Bartlett, ILEngine

    Failed emission test and the car is 6 years old. I have had this car in for the death wobble and told them the engine fan stays on. It has done this for years. Dealer kept stating it just had to cool off. The Jeep vehicles that have the deal wobble should be recalled very dangerous. I have videos I can submit.

    NHTSA complaint 11747478