Complaints about the 2021 Jeep Wrangler peaked in 2024, with 231 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, plug-in hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Oct 20, 2020 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-363 | Jun 4, 2026 | Electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the…Park outside | Steering | 1,076,999 | Part replacement |
| 25V-741 | Oct 30, 2025 | High voltage battery may fail internally and lead to a vehicle fire while parked or drivingPark outside | Electrical system | 320,068 | Software update |
| 24V-676 | Sep 12, 2024 | Wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake… | Back-over prevention | 46 | Part replacement |
| 24V-652 | Sep 5, 2024 | Instrument panel cluster may experience an internal short circuit and fail | Electrical system | 32,863 | Part replacement |
| 24V-572 | Aug 1, 2024 | Software for the powertrain control module may cause an engine stall, which can result in a loss of drive power | Powertrain | 94 | Software update |
| 24V-111 | Feb 15, 2024 | Hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative | Visibility and wipers | 199,143 | Software update |
| 23V-787 | Nov 22, 2023 | High voltage battery may fail internally and lead to a vehicle fire while parked or drivingPark outside | Electrical system | 32,125 | Software update |
| 23V-263 | Apr 13, 2023 | High pressure fuel pump (HPFP) may fail | Fuel system | 45,832 | Part replacement |
| 23V-191 | Mar 23, 2023 | Stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak | Structure | 35,829 | Repair or modification |
| 23V-116 | Feb 23, 2023 | Clutch pressure plate may overheat and fracture | Powertrain | 69,201 | Software update |
| 22V-865 | Nov 23, 2022 | Loss of communication may cause an engine shutdown | Engine and cooling | 62,909 | Software update |
| 22V-767 | Oct 13, 2022 | High pressure fuel pump (HPFP) may fail, causing an engine stall | Engine and cooling | 60,413 | Part replacement |
| 22V-766 | Oct 13, 2022 | Front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure | Seat belts | 2,802 | Part replacement |
| 22V-638 | Aug 25, 2022 | Radio software error may prevent the rearview image from displaying | Back-over prevention | 7,895 | Software update |
| 21V-028 | Jan 28, 2021 | Clutch pressure plate may overheat and fracture | Powertrain | 42,887 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
943 complaints on file, page 1 of 48.
My Hydraulic power steering pump system has a leak. My 2021 jeep wrangler only has 42,000 miles on it. It has been diagnosed by a jeep mechanic specialist independently. The problem appeared in May 2026. With the Jeep only having very little miles already with a leak from the hydraulic power steering pump system is a major concern.
NHTSA complaint 11768094This vehicle has become unsafe to drive and no longer has the performance that it had when originally purchased since the 68C recall. In electric mode, I experience low power and the acceleration is almost non-existent. This has caused significant safety issues when merging onto highways and maintaining flow of traffic speeds on hills. In electric mode, after about 10-15 mins, it will also abruptly start the engine and spike at 4K RPM (even when the vehicle is not under strain or accelerating), then drop to 1K RPM, then spike back up to 4K RPM, then go back down, then up, over and over, causing concern over engine wear and gas mileage impacts. It will not go back into electric mode when this happens until the vehicle is turned off and back on again. We have reported this repeatedly to the dealership, and they have stated that since there are no codes, their hands “are tied”, and there is nothing they can do. I do not want a buy-out or money settlement; I simply want this vehicle to operate the way it did prior to the 68C update.
NHTSA complaint 11767963The contact owns a 2021 Jeep Wrangler. The contact stated that at start-up the instrument panel was blank. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the instrument panel had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The failure mileage was 91,000.
NHTSA complaint 11767868I was driving and had a sudden loss of power. My gas pedal would not respond. I had to put my car in park and out of hybrid so my gas engine would come on.
NHTSA complaint 11767800After 68C my Jeep doesn't respond the way it used to, theres reduced power when staying with the flow of traffic or climbing hills. It seems to be unsafe bc I can't accelerate like I used to, I think Jeep is limiting the power
NHTSA complaint 11767762Manufacturer corporate and its dealer network are failing to provide a safe, timely remedy for a vehicle subject to high-voltage battery fire recalls (Recall 68C / NHTSA Campaign 25V-741) and a power steering fire recall (Recall 21D / NHTSA Campaign 21V-363). The vehicle has an active check engine light, a disabled hybrid propulsion system, and has now suffered a catastrophic electronic brake booster failure on a college campus, rendering the brake pedal rock-hard like compressed air and leaving the vehicle unable to stop normally. This is a direct, recurring safety failure of Diagnostic Trouble Code DTC C0580-00 (Brake Booster Motor Circuit Low), which was officially documented by a franchise dealer in June 2026. The vehicle also has an extensive history of severe manufacturing defects, including an extraordinary 72-day out-of-service period at a dealership in Miami, FL for a disintegrated rear axle bearing that destroyed the differential housing, alongside advanced structural body rust on hinges found to be unsafe. The manufacturer was formally notified of this active safety emergency and loss of vehicle utility on Sunday, September 27, via email and corporate phone logs, but failed to respond or secure the vehicle. We are formally demanding an expedited manufacturer repurchase/buyout due to total loss of vehicle utility, structural housing conflicts under 'park outside' directives, and severe physical safety liability.
NHTSA complaint 11767597After completing the Jeep Wrangler 4XE '68C' recall, my Wrangler started having erratic RPM / engine surges. Moreover, the powertrain system will jump between electric and hybrid gas (ICE) modes while driving at highway speeds when in 'Electric' mode. It actually does this in Hybrid mode but Electric mode is far worse. The Jeep did not do this before completing the 68C recall. The safety issue is erratic RPM and engine surges. The battery will have plenty of charge and should not need to jump back to hybrid mode. It did not do this before the 68C recall update. My car has not lost 'full' power but I've heard of others that have lost full power or have had major dead spots during acceleration. I have noticed reduced power and loss of acceleration (also a safety issue), as well. My theory is the battery and maybe the hybrid system is faulty. The battery used in the 4XE has been confirmed to have fire risk issues and the 68C seems to have changed the driving function by software update to keep it from over heating but they have created new safety issues with this patch and did not actually correct the original problem (only hide it). Not to mention, the Jeep does not function as originally sold from a powertrain standpoint. My EV battery was replaced after 68C recall but my 'new' battery has the same chemistry and cells so it still has the same fire risk as before but now with the powertrain problem meant to keep to battery cool to hide the fact that nothing was actually corrected (beyond creating new safety issues). If Jeep says that this is functioning as intended that is not correct. This car did not do this before the 68C updates and they have created new problems. Not to mention, possible engine problems resulting with this behavior.
NHTSA complaint 11767266Since the 68C recall, my 2021 Jeep Wrangler 4xe has not behaved normally and has become increasingly unpredictable. Even with a mostly or nearly full battery, it frequently will not operate in pure electric mode at lower speeds, particularly on even slight inclines. The gas engine can suddenly start when I am expecting electric operation, sometimes accompanied by hesitation, lurching, or an abrupt change in power delivery. I have genuine safety concerns with the vehicle because I cannot reliably predict how it will respond to accelerator input. There have been instances of reduced or delayed power followed by sudden engagement, which is especially concerning when pulling into traffic, crossing an intersection, merging, or maneuvering on a hill. These problems began following the 68C recall, and the vehicle's current behavior does not feel normal, consistent, or safe.
NHTSA complaint 11767197The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle experienced a loss of power steering assist, causing a more difficult steering effort. The vehicle was restarted to correct the failure. The vehicle was taken to the dealer, who replaced the CAN bus connector, but the failure persisted. While driving 70 MPH, the steering wheel seized and the vehicle almost crashed into a guardrail. The contact sustained body soreness. The contact later received notification of NHTSA Campaign Number: 26V363000 (Steering). The vehicle was towed to the second dealer, Nielsen Dodge Chrysler Jeep Ram of East Hanover (175 NJ-10, East Hanover, NJ 07936), who informed the contact that the electric hydraulic power steering pump needed to be replaced; however, the dealer refused to perform the recall repair and stated that the failure was not related to the recall. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 60,000.
NHTSA complaint 11766917The vehicle is not performing as it did when first purchased. Through a series of recalls related to the main drive battery, the vehicle now lacks power when in electric mode pulling out on highways, passing on highways, or even driving at speeds over 40mph or so. I went to pull out on the highway this morning, for example, in electric mode, and there was a good 1-2 second sluggish acceleration before the gas engine kicked on and revved up without any kind of warm up. I can't imagine this is good for the gas engine. I never had that issue before these recalls. I'm also concerned the recent recall is going so long without any kind of resolution. I feel like Jeep has had so many safety, fire and performance issues they really should be buying these back and taking them off the road. Pulling out into traffic and not having acceleration for 1-2 seconds is very dangerous.
NHTSA complaint 11766647My 2021 jeep wrangler Sahara 4xe has had numerous EV battery issues. I have asked recalls to be fixed. It has had its battery replaced under a federal safety recall, still refuses to charge, and caused home charger to no longer to work. It has been in the shop since 8/11/26 and they are unable to get it to charge. This is a safety hazard. Issues with the EV battery/electrical system started back in 2021 after purchasing vehicle. Most recent issue with frying my home charging unit and not charging started in July of 2026.
NHTSA complaint 11766365My vehicle is currently in the shop getting the High voltage battery replaced for the second time due to a code showing battery voltage variation as well as getting the latest 21D recall completed. The Jeep currently has about 90,000 miles and has received all other recalls. The jeep no longer functions or performs like it did when I took ownership in February of 2022. It routinely loses power when trying to accelerate onto Highways or into traffic lanes or up hills. You can push the pedal down and there is a noticeable delay of several seconds before the vehicle starts to accelerate. The car no longer will stay in selected "Electric mode" and will instead kick the engine on at random times or take the vehicle out of "electric" and into "Hybrid". When at slow speeds (under 15MPH) in traffic the jeep lurches and slows, unable to maintain a constant speed. Also I have no way of proving that the overall power has been reduced through programming but the acceleration and advertised 375HP/470lb-ft does not seem to have the same feeling that it once did when first purchasing this vehicle. I believe there is a dangerous ongoing safety issue possibly with the programming, as well as the HV batteries. There were no warning lights coming on during the course of the last several months until I had a CEL for battery voltage variation and then it was taken to the dealership on the same day. There has been no communication with Jeep/Stellantis other than them issuing an unlimited mileage warranty on the HV battery. They seem to be replacing it with the same design, and therefore not addressing the issue only putting a band aid on the problem.
NHTSA complaint 11766301Death wobble
NHTSA complaint 11766214Since recall 68C was completed in February, the performance of the vehicle in Electric mode has degraded significantly. Prior to 68C, the gas engine was nearly impossible to engage in electric mode which was a good thing and clearly intended for extreme circumstances where unusually rapid acceleration was required. Also prior to 68C the electric acceleration was dependable and predictable both around town and at highway speeds. I live atop a 1.5 mile hill and could travel bottom to top without the engine engaging. Since 68C, I have consistently observed multiple changes in performance in electric mode: 1) the engine will engage much sooner and more frequently upon acceleration in any conditions. Wherever it happens, this is an unpredictable behavior that puts instant load on a cold, unlubricated engine. 2) At and approaching highway speeds in electric mode, the vehicle will begin to lose acceleration, hesitate and the gas engine will engage - again putting load on a cold, unlubricated engine. This can happen after several miles or after just a few miles. When the engine engages, it does not engage smoothly - the engine will rev high then drop down, then rev high then disengage - all inconsistently and all unexpectedly. While this is happening, the vehicle's acceleration or ability to maintain speed is inconsistent and constant manipulation of the throttle is necessary to ensure I'm not losing too much speed relative to the traffic around me. I don't know what changes were made as part of the 68C recall remedy but it has dramatically changed how electric mode is managed, has significantly decreased vehicle performance in electric mode and puts my and my passengers' safety at risk when I'm driving. The problem has not been reproduced by a dealer and I've confirmed that the latest software is installed. The component has not been inspected. The issues described above only presented after the 68C recall work was performed and occur without warning.
NHTSA complaint 11766181Since the last 2 updates / recalls , my transmission has become very clunky. From a stop or in slow traffic, the transmission pops in gear and it is very hard. It seems to be getting worse as time goes by. The gears when shifting thru the gears is fine, no issues there
NHTSA complaint 11765938Since the 68c recall my vehicle has not been performing as it should. It is in the shop for the 110th day since i had the recall installed.
NHTSA complaint 11765835I had a 68c recall completed by Jeep and immediately after the recall, I noticed a reduction in power when accelerating, which causes me issues when trying to merge on the freeway and stay with the flow of traffic. This has been an ongoing daily issue. Also, the gas engine kicks on when it should not and loads immediately causing an erratic shifting of the gas engine, which causes the vehicle to lose power when it is needed the most. The recall was designed to supposedly protect the electric battery, but the software update that Jeep implemented has drastically changed the functionality and response timeframe at which the vehicle can respond when accelerating. I have tried to have Jeep address the issue, but they indicated the Jeep is operating as intended. It never operated like this until after this recall update and many other Jeep 4xe owners are reporting similar issues with propulsion and the gas engine loading erratically. Thank you for looking into this safety concern.
NHTSA complaint 117656782021 Jeep Wrangler 4xe Sahara, VIN [XXX]. 1. The exact malfunctioning component is UNKNOWN; I suspect the hybrid propulsion system. The vehicle is available for inspection. After recall 68C was completed, accelerator response, electric-power availability, and combined gasoline/electric performance changed substantially. The Jeep hesitates when I press the accelerator, the gasoline engine starts at unexpected times, and full electric-mode operation becomes restricted. Combined acceleration is noticeably weaker than before the recall. My complaint concerns restricted propulsion power, not reduced driving range. Horsepower loss has not been independently measured. Whether battery overheating or thermal-protection controls cause these restrictions is UNKNOWN. 2. I regularly pull out into traffic expecting the acceleration the vehicle previously provided, but the Jeep hesitates or fails to gain speed quickly enough. The approaching driver behind me then has to slow down. This recurring delayed response and reduced acceleration make safe gaps harder to judge and create a risk of a rear-end collision. 3. No dealer or independent service center has reproduced or confirmed these post-recall problems. 4. Recall 68C was completed, but these subsequent drivability problems have not been inspected by the manufacturer, police, insurance representatives, or others. 5. I first noticed these symptoms on XXX, at 62,000 miles, after recall 68C. They became more pronounced during summer 2026 as warmer weather set in. No warning lamps or messages accompanied these problems. I suspect a connection to the recall work based on the timing, but the exact cause is UNKNOWN. I request that NHTSA investigate whether the 68C remedy causes or leaves unresolved restricted propulsion power and delayed accelerator response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 117656283 out of 4 door pins broke
NHTSA complaint 11765552When driving my Jeep 4xe hybrid powertrain in "electric" mode, I noticed loss of power at highway speeds, and other times at lower speeds. Pushing on gas pedal doesn't translate to acceleration. Engine kicks on but doesn't have a gear to find. This happens at various speeds, going 25mph up a hill or 55mph on a highway either flat or up a hill.
NHTSA complaint 11765540Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.