Complaints about the 2018 Kenworth T680 peaked in 2021, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Jul 19, 2018 to Apr 17, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-145 | Feb 23, 2024 | Air tanks have an insufficient volume of air for the brake system | Brakes | 936 | Repair or modification |
| 22V-277 | Apr 25, 2022 | Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail | Steering | 17,641 | Part replacement |
| 21V00N000 | Dec 29, 2021 | Methane detection system will not function if the system loses power | Electrical system | 1,107 | Not stated |
| 20V-593 | Sep 28, 2020 | Brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the intended… | Brakes | 1,416 | Part replacement |
| 20V-199 | Apr 6, 2020 | In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may… | Stability and traction control | 460,515 | Software update |
| 19V-275 | Apr 5, 2019 | During cold temperatures, the signal from the park brake pressure switch to the transmission controller may be delayed possibly resulting in the… | Brakes | 1,837 | Part replacement |
| 18V-931 | Dec 21, 2018 | Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement | Powertrain | 25,556 | Not stated |
| 18V-870 | Dec 7, 2018 | Seat belt buckle assemblies on these vehicles may have been glued and not sewn during manufacturing, possibly causing the assembly to come apart… | Seat belts | 6,857 | Part replacement |
| 18V-816 | Nov 16, 2018 | Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor… | Lighting | 1,619 | Repair or modification |
| 18V-657 | Sep 21, 2018 | In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted | Engine and cooling | 48,896 | Part replacement |
| 18V-368 | Jun 1, 2018 | In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may… | Stability and traction control | 85,626 | Software update |
| 18V-092 | Feb 2, 2018 | Display that indicates which transmission gear the driver selected may display incorrectly | Electrical system | 1,938 | Software update |
| 17V-840 | Dec 22, 2017 | Transmission control module (TCM) may allow the engine to crank briefly even if the transmission shifter is not in neutral | Powertrain | 1,222 | Software update |
| 17V-443 | Jul 13, 2017 | These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine… | Fuel system | 1,737 | Part replacement |
| 17V-103 | Feb 15, 2017 | Plastic fuel tee fittings on these trucks may leak fuel | Fuel system | 465 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
11 complaints on file, page 1 of 1.
See attached document for complaint.
NHTSA complaint 11655149We bought this truck with 401, 000 miles on it. So far we have had to replace the rear ends twice. the whole DPF system, the check engine light still on since the day we bought the truck. We have had 5 NOS sensors put into the truck, 6 input and output sensors put into the truck. This truck has been defective since the day of purchase. We keep having the same error code of p3770 come up evetime we take to shop. The error code has been looked at so many times that even the master techs don't know what is wrong with the truck other then we keep replacing the same stuff over and over again.
NHTSA complaint 11518882The air dryer bracket part number G11-6218 was craked and because of that it wasn't secured to the frame. The air dryer was hanging on the airline with the piece of the broken bracket. It is not secured. That is extremely unsafe because it could brake airlines and trucks would lose its brakes.
NHTSA complaint 11475046Seat belt frame cover was cracked and seat belt would not retract. The other side was broken as well with casing coming off. I was in the middle of backing for a delivery and the driver seat retract would not stay in place and the seat kept folding forward causing me to not be able to back the truck. I was told this is due to obese drivers causing the seat to break. Also during the time of my brake issue where are the brakes locked up and on several other occasions the air brake lost pressure for no reason.
NHTSA complaint 11420956I started the truck after not driving for 1 day and a heavy rain storm the day prior. I attempted to drive bobtail when the brakes locked up. The traction control light came on then went back off. Then the adaptive cruise control notification came on. The regon came on then went back off. A speedometer sign with an exclamation mark came up and would not go away. After attempting to go down the road the brakes continued to lock up, would not release and caused the rear passenger tires to go bald and lose my job.
NHTSA complaint 11420954AUTOMATIC EMERGENCY BRAKING IS AN ABSOLUTE DANGER TO THE MOTORING PUBLIC AND NEEDS TO BE ELIMINATED IMMEDIATELY. I AM SICK AND TIRED OF ENGINEER'S WHO DON'T KNOW THEIR ASS FROM A HOLE IN THE GROUND DESIGNING BULLSHIT THAT DOESN'T WORK. FAR TOO MANY FALSE RADAR RETURNS AND UNWANTED HARD STOPS TO BE OF ANY USE. I DO NOT OWN THIS VEHICLE BUT IF I DID THE FIRST THING I WOULD DO RIGHT AFTER I PULL THE FUSE FOR THE LANE DEPARTURE WARNING WOULD BE TO ISOLATE AND BYPASS AEB. THIS WILL BE DONE ON ANY VEHICLES I PURCHASE IN THE FUTURE AND I DO NOT CARE WHAT THE LAW STATES ABOUT DOING SO
NHTSA complaint 11415137UNIT HAD CLUTCH FAILURE FAILED TO DISENGAGE UNDER 18E-102, PER FEDERAL GUIDLINES IT FALLS UNDER THE CLUTCH RANGE OF AU1704192065 AND FALLS UNDER EATONS ORIGINAL CAMPAIGN RELEASE BUT THEY REVISED IT TO WHERE IT DOES NOT COVER THIS ONE BECUASE NOW THEY CHANGED THE RANGE TO AU1711 THRU AU1804 BUT WE ARE SEEING A LOT OF FAILURE BELOW AU1711, WHY DOES EATONS DOCUMENT NOT MATCH THE FEDERAL DOCUMENTS? AND WHY ARE WE SEEING THESE CLUTCH FAILURES ON TRUCKS THAT WERE REVISED AND SAID TO NOW BE GOOD, BUT THEY ARE FAILING IN THE SAME MANNER
NHTSA complaint 11372492TL* THE CONTACT OWNS A 2018 KENWORTH CONSTRUCT T680. WHILE DRIVING THROUGH SNOW OR ICE, THE VEHICLE'S ADAPTIVE CRUISE CONTROL WOULD FLASH AS IF THE VEHICLE WERE APPROACHING SOMETHING AND ACTIVATED BY STOPPING THE VEHICLE IN ORDER TO PREVENT A CRASH. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING THIS TYPE OF WEATHER EVEN WHEN THERE WERE NO OTHER VEHICLES OR OBJECTS NEARBY. THE CONTACT SPOKE WITH THE KENWORTH HOTLINE FOR VEHICLE BREAKDOWNS WHO STATED THAT THEY DID NOT CONSIDER THIS A FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 292,000.
NHTSA complaint 11265428UNIT DRIVING ON FLAT ROAD, LEFT FRONT DRIVES STARTED SMOKING WHILE DRIVING ON INTERSTATE BRAKES NOT BEING APPLIED, DRIVER STOPPED AND BY THIS TIME THE FIRE HAD SPREAD THRU THE UNDER SIDE OF TRUCK AND TRAILER, TOTAL LOSS OF TRUCK, TRAILER AND LOAD, BELIVED TO BE HALDEX BRAKE CAN FAILURE LEAKING AIR AND CAUSING BRAKES TO DRAG AND START ON FIRE
NHTSA complaint 11166776SEAT BELT ALARM NEVER TURN OFF EVEN IF I HAVE MY SEAT BELT ON
NHTSA complaint 11145222THE MITIGATION SYSTEM CAUSES A 'HARD BRAKING' EVENT TO OCCUR. CAN BE TRIGGERED BY AN OVERPASS, CONSTRUCTION ZONES, TRUCK IN ANOTHER LANE, ETC. USUALLY OCCURS ON HIGHWAYS WHILE AT OUR TOP SPEED OF 65 MPH. IT WILL CAUSE A HARD BRAKE DOWN TO 45 MPH. CAN OCCUR DURING NIGHT OR DAYTIME.
NHTSA complaint 11112360Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.