Complaints over time
Complaints about the 2012 Keystone Alpine peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Keystone Alpine
Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 2, 2022 to Feb 6, 2024.
Recall campaigns covering this model year11.21M vehicles or units across those campaigns
Owner complaints22.0 times the median 2012 trailer
Severity index0.02012 trailers average 2.6
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2012 Keystone Alpine name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2012 Keystone Alpine
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Keystone Alpine
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 6, 2024Failure Oct 30, 2017Castalia, OHElectrical system, Recreational vehicle/trailer, Body
This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.
NHTSA complaint 11570344 - Filed Jun 2, 2022Failure Jun 2, 2022East Lyme, CTUnknown or other
The frame is cracked above the spring hangers.
NHTSA complaint 11467120
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.