Complaints over time
Complaints about the 2015 Keystone Alpine peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Keystone Alpine
Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 13, 2016 to Oct 27, 2019.
Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints31.5 times the median 2015 trailer
Severity index0.02015 trailers average 5.0
First 24 months0Complaints in its first two years
Components
33% of complaints about the 2015 Keystone Alpine name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2015 Keystone Alpine
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 15V-499 | Aug 10, 2015 | Affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker | Structure | 405 | Label or owner notice |
| 15V-317 | May 27, 2015 | In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend… | Equipment | 1,529 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Keystone Alpine
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Oct 27, 2019Failure Oct 22, 2019Palmetto, FLTires
TWO TIRE FAILURES WITHIN 100 MILES, ONE ON EACH SIDE OF TRAVEL TRAILER. TIRES WERE ABOUT A YEAR OLD AND HAD WELL UNDER 5,000 MILES. TIRES WERE INFLATED TO MAX RECOMMENDED PSI AND TIRES/HUBS WERE INSPECTED A FEW HOURS BEFORE THE INCIDENTS OCCURRED. TRAILER WEIGHT WAS WELL UNDER MAX WEIGHT ALLOWED AND WELL WITHIN THE RATINGS OF THE TIRES. EACH FAILURE OCCURRED WHILE DRIVING 60MPH ON HIGHWAY. TREAD SUDDENLY SEPARATED. TREAD SLAPPED UNDERSIDE AND SIDE OF TRAILER, RIPPING OUT PLYWOOD, INSULATION, SKIRTING, RUBBER SEALS, WIRING, ETC. SEVERAL THOUSAND DOLLARS WORTH OF DAMAGE.
NHTSA complaint 11271385 - Filed Feb 10, 2017Failure Oct 21, 201610,000 milesBowling Green, KYSuspension
I WAS TAKING MY FIFTH WHEEL FROM MY HOUSE AND PUTTING IT IN TO STORAGE, ABOUT 4 MILES AWAY. I NOTICED WHEN ARRIVING, MY FIFTH WHEEL CAMPER WAS LEANING TO THE RIGHT. I CHECKED UNDER THE CAMPER AND NOTICED THE RIGHT REAR LEAF SPRING WAS NOT IN THE REAR HANGER BRACKET AND WAS LODGED UP INSIDE THE FRAME. I ALSO NOTICED RUBBING TO THE RIGHT REAR TIRE DUE TO THE SUSPENSION SYSTEM / LEAF SPRING. I USED THE HYDRAULIC LEVELING SYSTEM AND A PRY BAR AND HAMMER TO GET THE LEAF SPRING BACK IN TO THE REAR HANGER BRACKET. I THEN INSTALLED A HIGH TENSION BOLT I PURCHASED FROM FASTENAL TO GET IT TO A RV DEALERSHIP ABOUT 15 MILES AWAY. THE RV DEALER SERVICE DEPT. INSTALLED A NEW LIPPERT BOLT. THE ROADS FROM MY HOUSE TO THE STORAGE UNIT ARE OF VERY GOOD CONDITION AND A FEW TURNS FROM STREET TO STREET. I WAS DRIVING NO MORE THAN 45 MPH. I AM WONDERING WHAT DAMAGE MIGHT HAVE OCCURRED IF I WERE ON THE INTERSTATE TRAVELING AT A HIGHER RATE OF SPEED AND THIS LIPPERT BOLT OR ANOTHER OF THE ELEVEN HAPPENS TO SHEAR.
NHTSA complaint 10953861 - Filed Sep 13, 2016Failure Aug 7, 2016Rock, MIRecreational vehicle/trailer, Roof and pillars
TL* THE CONTACT OWNS A 2015 KEYSTONE ALPINE TRAILER. WHILE DRIVING APPROXIMATELY 55 MPH, THE ROOF BEGAN TO DETACH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A MANUFACTURER DEFECT DUE TO THE FACT THAT THERE WAS NOT ENOUGH ADHESIVE ON THE VEHICLE TO KEEP THE ROOF ATTACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/07/16*LJ THE CONSUMER STATED WHILE DRIVING DOWN THE HIGHWAY, THE ROOF STARTED FLAPPING . IT WAS DETERMINED IT WAS A MANUFACTURING DEFECT. KEYSTONE COVERED THE COSTS. UPDATED 11/30/16.*JB
NHTSA complaint 10906175
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EX… - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ
Source: NHTSA manufacturer communications files.