Complaints over time
Complaints about the 2022 Keystone Arcadia peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Keystone Arcadia
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 13, 2023 to Jul 13, 2023.
Recall campaigns covering this model year441k vehicles or units across those campaigns
Owner complaints1Close to the median 2022 trailer
Severity index0.02022 trailers average 8.5
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2022 Keystone Arcadia name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2022 Keystone Arcadia
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-376 | May 26, 2023 | Backer board behind the cabinet for the wardrobe may not have been installed during production | Structure | 632 | Repair or modification |
| 22V-208 | Mar 31, 2022 | Power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a… | Electrical system | 569 | Part replacement |
| 22V-144 | Mar 11, 2022 | Solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to… | Electrical system | 39,240 | Inspection |
| 21V-866 | Nov 8, 2021 | Federal Identification Label has the incorrect tire size and tire pressure information | Equipment | 133 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Keystone Arcadia
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 13, 2023Failure Sep 17, 2022Saranac Lake, NYService brakes, Body
The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.
NHTSA complaint 11532011
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-220630 Aug 23, 2024 · Service Bulletin/Repair Instructions
This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide… - 23-445 Aug 18, 2023 · Service Bulletin/Repair Instructions
It has been determined that on certain rear living room models the rear wall is attached at the roof, and sidewalls, but may not be properly attached to the floor. The remedy is to move the sofa away from the rear wall; add aluminum angle to properly attach… - KSB-220630 Oct 25, 2022 · Service Bulletin/Repair Instructions
Revised repair instructions. This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System … - KSB-220630 Jul 6, 2022 · Service Bulletin/Repair Instructions
This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide… - 21-415 Dec 10, 2021 · Service Bulletin/Repair Instructions
It has been determined that some Arcadia units have A/C ducts that are improperly installed into the return air portion of the opening for the rear A/C, and the rear A/C thermostats were not wired properly.
Source: NHTSA manufacturer communications files.