Complaints over time
Complaints about the 2010 Keystone Bullet peaked in 2009, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2010 Keystone Bullet
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 24, 2009 to Jun 14, 2011.
Recall campaigns covering this model year21.21M vehicles or units across those campaigns
Owner complaints22.0 times the median 2010 trailer
Severity index0.02010 trailers average 11.3
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2010 Keystone Bullet name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2010 Keystone Bullet
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 09V-311 | Jul 28, 2009 | Glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens | Equipment | 710 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2010 Keystone Bullet
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 14, 2011Failure May 2, 20118,200 milesRedding, CAService brakes, Electric
I HAVE BEEN ON A 10,000 MILE THREE MONTH LONG TRIP IN MY COUGAR KEYSTONE 275 TRAVEL TRAILER. I NOTICED MY TRAILER BRAKES WERE NOT AS EFFECTIVE AS THEY SHOULD BE, SO I WENT UNDER THE TRAILER AND FOUND THAT THE WIRING FOR THE FRONT AXLE'S ELECTRIC BRAKES WAS RUBBING AGAINST THE TIRE, AND THAT THE INSULATION WAS ABRADED OFF OF PART OF THE WIRE. I JACKED UP THE TRAILER AND HAD MY WIFE APPLY THE BRAKES WHILE I ROTATED THE TIRE. THE BRAKES WERE NOT WORKING, AS THE COPPER CONDUCTOR WAS BROKEN. I SPLICED THE WIRE TOGETHER USING WATER PROOF WIRE NUTS WHICH I THEN COATED WITH SILICONE SEALANT. THE BRAKES WORKED. I USED PLASTIC WIRE TIES TO SECURE THE WIRE TO THE SPRING HANGER, AWAY FROM THE TIRE. THIS COULD HAVE BEEN CATASTROPHIC HAD I NEEDED TO BRAKE HARD TO AVOID AN ACCIDENT. THE BRAKE WIRE HAD WORKED ITS WAY OUT WHERE IT EXITS THE FRAME. THERE WAS ENOUGH EXTRA LENGTH FOR IT TO EXTEND ALL THE WAY TO THE TIRE WALL WHERE IT BEGAN RUBBING. NOTE: YOUR MODEL DESCRIPTORS FOR KEYSTONE DO NOT INCLUDE COUGAR TRAILERS. THIS IS AN OMISSION. I ENTERED BULLET AS THE MODEL AS COUGAR WAS OMITTED FOR THE LIST. ALSO, I WAS UNABLE TO ENTER THE TRAILER'S VIN, AS IT HAS MORE DIGITS THAN IT IS POSSIBLE TO ENTER ON YOUR FORM. *TR
NHTSA complaint 10406879 - Filed Aug 24, 2009Failure Aug 23, 20092,000 milesDallas, NCBody
TL*THE CONTACT OWNS A 2010 TRAIL MANOR ELKMONT TRAILER. THE CONTACT NOTICED THAT WHENEVER IT RAINS HEAVILY THAT THE OUTSIDE VENTS FOR THE REFRIGERATOR AND FREEZER BECOME WET WHICH LEADS TO THE ELECTRICAL CORDS OF THE EQUIPMENT TO BECOME WET. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT NOTICED BEFOREHAND THAT THE TRAILER HAD A PREVIOUS LEAK PROBLEM. THE CURRENT AND FAILURE MILEAGE WAS AT 2000. BML
NHTSA complaint 10281519
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.