Complaints over time
Complaints about the 2018 Keystone Bullet peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Keystone Bullet
Trailer, Not Applicable, built in United States. Owner complaints on file from May 8, 2018 to Mar 25, 2019.
Recall campaigns covering this model year11.21M vehicles or units across those campaigns
Owner complaints22.0 times the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2018 Keystone Bullet name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2018 Keystone Bullet
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Keystone Bullet
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 25, 2019Failure Jul 1, 20181,000 milesHighlands Ranch, COSuspension, Unknown or other, Wheels
REPORT FROM MERRILL AUTOMOTIVE INSPECTION. HTTPS://2UN.ME/QRJ5AQ6Z TRAVEL TRAILER UNDER MOUNTS HAVE BROKEN OFF AT THE POINTS WHERE THE SUSPENSION FIXES TO THE FRAME. CONSTRUCTION MATERIALS UNUSED IN THE SUSPENSION SYSTEM APPEAR TO BE TOO LITE FOR THE NORMAL LOAD OF THE TRAILER. THE AXELS ARE ALSO BENT AND OUT ALIGNMENT. THE EXACT TIMING OF WHEN THE UNDER MOUNTS FAILED IS UNKNOW, IT IS ASSUMED THAT THE UNIT WAS IN MOTION DURING THE FAILURES. . ALIGNMENT ISSUES WERE FIRST DISCOVERED IN JULY OF 2018, BUT DID NOT UNDERSTAND THE EXTENT OF THE PROBLEM UNTIL JANUARY 2019. THE UNIT HAS BEEN IN THE SHOP SINCE SEPTEMBER OF 2019. NEW TIRES WERE INSTALLED IN JULY 2018 AND THE INSPECTION REPORT IS CALLING FOR REPLACEMENT OF THE TIRES AGAIN DUE TO EXCESSIVE WERE DURING THE THREE MONTHS THE UNIT WAS ON THE ROAD.
NHTSA complaint 11191484 - Filed May 8, 2018Failure May 8, 20181,000 milesHarpswell, MEFuel/propulsion system
PROPANE HOSE FROM TANK TO REGULATOR LEAKING AT BOTH CRIMPED HOSE FITTING CONNECTIONS. APPEARS TO BE MANUFACTURING DEFECT. MANUFACTURERS ID IS: DEKING CORPORATION CO , LTD. LOT NO.852639. HOSE LEAKS UNDER VIBRATION OR DEFLECTION.
NHTSA complaint 11092520
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage… - KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to … - 18-318 Dec 7, 2018 · Service Bulletin/Repair Instructions
This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. - 18-318 Sep 5, 2018 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication t…
Source: NHTSA manufacturer communications files.