Complaints over time
Complaints about the 2022 Keystone Cougar peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Keystone Cougar
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 3, 2022 to May 14, 2025.
Recall campaigns covering this model year662k vehicles or units across those campaigns
Owner complaints33.0 times the median 2022 trailer
Severity index0.02022 trailers average 8.5
First 24 months1Complaints in its first two years
Components
33% of complaints about the 2022 Keystone Cougar name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2022 Keystone Cougar
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-169 | Mar 16, 2023 | These vehicles may have been manufactured without an emergency exit window | Structure | 276 | Part replacement |
| 22V-604 | Aug 9, 2022 | Electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation | Equipment | 20,610 | Part replacement |
| 22V-383 | May 27, 2022 | Base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly | Equipment | 764 | Part replacement |
| 22V-209 | Mar 31, 2022 | Improper clearance may allow the tires to contact the outrigger, causing damage to the tires | Structure | 513 | Repair or modification |
| 22V-144 | Mar 11, 2022 | Solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to… | Electrical system | 39,240 | Inspection |
| 22V-105 | Feb 23, 2022 | These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires | Tires | 118 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Keystone Cougar
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed May 14, 2025Failure Nov 1, 2024South Windsor, CTBody
There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.
NHTSA complaint 11661037 - Filed Feb 15, 2024Failure Feb 9, 2024Bluffdale, UTService brakes
Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which will not fail prematurely (Less than 1 trip across the country). There are no warning indicators or messages indicating brake failure.
NHTSA complaint 11572192 - Filed Jul 3, 2022Failure Jul 3, 2022Louisburg, KSUnknown or other
Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.
NHTSA complaint 11472233
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-220630 Aug 23, 2024 · Service Bulletin/Repair Instructions
This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide… - KSB-221025 V3 Jun 5, 2023 · Service Bulletin/Repair Instructions
Revised repair instructions for KSB-221025 - This process describes how to inspect and add an End of Line Resistor (EOL) to the In-Command system that may be exhibiting erratic readings on HVAC and/or lose communication with components. It has been determi… - KSB-221025 Nov 28, 2022 · Service Bulletin/Repair Instructions
The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient ser… - KSB-220630 Oct 25, 2022 · Service Bulletin/Repair Instructions
Revised repair instructions. This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System … - KSB-220630 Jul 6, 2022 · Service Bulletin/Repair Instructions
This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide… - CSC-220420 Jun 3, 2022 · Service Bulletin/Repair Instructions
Dealer letter for CSC-220420. With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may not have installed… - CSC-220420 May 11, 2022 · Service Bulletin/Repair Instructions
With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may not have installed an End of Line (EOL) Resistor…
Source: NHTSA manufacturer communications files.