Complaints over time
Complaints about the 2015 Keystone Impact peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Keystone Impact
Body and fuel not decoded. Owner complaints on file from Apr 2, 2018 to Apr 2, 2018.
Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints1Close to the median 2015 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2015 Keystone Impact name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2015 Keystone Impact
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 16V-825 | Nov 15, 2016 | Affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge | Equipment | 6,252 | Repair or modification |
| 15V-317 | May 27, 2015 | In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend… | Equipment | 1,529 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Keystone Impact
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 2, 2018Failure Feb 16, 20184,000 milesCool, CAStructure, Unknown or other
TL* THE CONTACT OWNS A 2015 KEYSTONE IMPACT. THE CONTACT STATED THAT THE BRACKET THAT HELD THE SLIDE OUT FAILED. FURTHERMORE, THE WALL THAT THE BRACKET WAS ON HAD CAVED INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND BLAMED THE CONTACT FOR NOT KEEPING UP WITH THE MAINTENANCE ON THE VEHICLE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 11082527
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 16-243 Jun 10, 2017 · Service Bulletin/Repair Instructions
REVISION MADE IN JUNE 2016, ADDITIONAL MODEL 301 ADDED TO THIS ADVISORY. THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 16-243, FOR OWNERS WITH MODEL 301, FOR THE IMPACT GENERATOR AIR INTAKE AND OUTLET DIVIDER. - 16-243 Jun 9, 2016 · Service Bulletin/Repair Instructions
REVISION MADE IN JUNE 2016, ADDITIONAL MODEL 301 ADDED TO THIS ADVISORY. THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-243, AND THE ADDITION OF MODEL 301, FOR THE IMPACT GENERATOR AIR INTAKE AND OUTLET DIVIDER. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EX… - 16-243 Jun 9, 2016 · Service Bulletin/Repair Instructions
REVISION MADE IN JUNE 2016, ADDITIONAL MODEL 301 ADDED TO THIS ADVISORY. THIS ADVISORY 16-243 INVOLVES UNITS MANUFACTURED WITH NO AIR INTAKE AND OUTLET DIVIDER. GENERATORS INSTALLED WITHOUT THE DIVIDER MAY SHUT DOWN IN HIGH AMBIENT TEMPERATURES.
Source: NHTSA manufacturer communications files.