Complaints over time
Complaints about the 2011 Keystone Laredo peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Keystone Laredo
Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 18, 2015 to Mar 2, 2024.
Recall campaigns covering this model year71.22M vehicles or units across those campaigns
Owner complaints22.0 times the median 2011 trailer
Severity index0.02011 trailers average 10.1
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2011 Keystone Laredo name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2011 Keystone Laredo
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 11V-094 | Feb 10, 2011 | Axles are installed backwards causing a slight reduction in braking torque and shortened brake lining service life | Powertrain | 469 | Inspection |
| 11V-064 | Jan 26, 2011 | Potential exists for a small fracture within the line delivering gas to the oven cavity burner | Equipment | 318 | Part replacement |
| 11V-002 | Jan 4, 2011 | Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for… | Trailer hitches | 1,086 | Part replacement |
| 10V-597 | Nov 23, 2010 | Some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment | Wheels | 2,338 | Part replacement |
| 10V-478 | Oct 5, 2010 | Potential exists for a small fracture within the line delivering gas to the oven cavity burner | Equipment | 5,459 | Part replacement |
| 10V-413 | Sep 16, 2010 | On some axles, cracks could appear in the spindle weld | Powertrain | 322 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Keystone Laredo
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 2, 2024Failure Jun 1, 2022Fort Myers, FLBody
The driver side main support beam that runs the entire length of the trailer from front to back cracked. Also, many of the support beams that run the width of the trailer were twisted and nearly falling off. We had to replace the entire main support beam on the driver side as well as smaller supports that ran the width of the trailer. The first repair was in June 2022 for the smaller support beams. The second repair was in April 2023 for the long, driver side support beam.
NHTSA complaint 11575031 - Filed Jun 18, 2015Failure Jun 7, 20115,000 milesN. Eastern, MAAccessory scissor/screw/bottle jack/lift
TL* THE CONTACT OWNS A 2011 KEYSTONE LAREDO TRAVEL TRAILER. THE CONTACT STATED THAT WHILE PARKED, THE REAR LIPPERT STABILIZER JACK FAILED TO ACTIVATE WITHOUT WARNING. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO ACTIVATE THE STABILIZER JACK. THE FAILURE RECURRED ON SEVERAL OCCASIONS UNTIL THE JACK NO LONGER WORKED. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR FOR THE STABILIZER JACK FAILED AND NEEDED TO BE REPLACED. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
NHTSA complaint 10725963
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.