Complaints over time
Complaints about the 2002 Keystone Outback peaked in 2004, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Keystone Outback
Wagon, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Nov 2, 2004 to Jun 6, 2008.
Recall campaigns covering this model year13,641 vehicles or units across those campaigns
Owner complaints2Below the median 2002 wagon
Severity index0.02002 wagons average 6.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2002 Keystone Outback name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2002 Keystone Outback
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 03V-463 | Nov 12, 2003 | On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel | Equipment | 3,641 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Keystone Outback
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 6, 2008Failure May 26, 2008Nashwauk, MNEquipment
TL*THE CONTACT OWNS A 2002 KEYSTONE OUTBACK. THE CONTACT STATED THAT HIS REFRIGERATOR WAS REPAIRED ACCORDING TO THE DOMETIC RECALL; HOWEVER, HE DOES NOT FEEL THAT THE FAILURE HAS BEEN CORRECTED. THE MECHANIC WHO REPAIRED HIS VEHICLE INFORMED HIM THAT IT WAS NOT SAFE BECAUSE A FIRE COULD STILL OCCUR AND THE COOLANT COULD STILL LEAK. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND REFRIGERATOR INFORMATION WERE UNKNOWN. THE VEHICLE IS A PULL BEHIND TRAILER; THEREFORE, THERE IS NO VIN OR MILEAGE INFORMATION.
NHTSA complaint 10230104 - Filed Nov 2, 2004Failure Nov 19, 200340,000 milesBellingham, WAWiring
THE CONSUMER HAS A PROBLEM WITH RODENTS EATING THE WIRING INSULATION. THE WIRING INSULATION WAS REPLACED AND THEY ARE EATING UP THE NEW REPLACEMENT WIRING AGAIN. *JB
NHTSA complaint 10099207
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.