Complaints over time
Complaints about the 2013 Keystone Outback peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Keystone Outback
Trailer, Not Applicable, built in United States. Owner complaints on file from Dec 5, 2016 to Feb 21, 2018.
Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints2Close to the median 2013 trailer
Severity index0.02013 trailers average 6.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2013 Keystone Outback name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2013 Keystone Outback
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 13V-155 | Apr 23, 2013 | If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged | Equipment | 6,561 | Part replacement |
| 12V-361 | Jul 30, 2012 | These vehicles may have been manufactured with two carbon monoxide detectors and no smoke detector | Equipment | 117 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Keystone Outback
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 21, 2018Failure Feb 1, 201620,000 milesWest Chester, PAVisibility/wiper
THIRD TEAR BRAKE LIGHT'- GASKET ON BRAKE LIGHT LEAKS WATER DURING RAIN STORM.
NHTSA complaint 11074116 - Filed Dec 5, 2016Failure Nov 15, 2016200 milesFayetteville, NCSuspension
SUSPENSION SHACKLE BUSHINGS WEARING IN LESS THAN 3000 MILES MOUNTING BOLTS TO SHACKLES LOOSE LOCK NUT. NO MANUAL THAT STATES OPERATOR HAS TO HAVE SUSPENSION SERVICED . HAVE HAD WHEEL BEARING REPLACED IN SAME FRONT AXLE TWICE BECAUSE OF WHEEL OVERHEATING CAUSING BRAKE DUST.
NHTSA complaint 10929917
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.