Complaints over time
Complaints about the 2014 Keystone Outback peaked in 2015, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2014 Keystone Outback
Trailer, Not Applicable, built in United States. Owner complaints on file from Apr 27, 2015 to May 14, 2015.
Recall campaigns covering this model year21.21M vehicles or units across those campaigns
Owner complaints22.0 times the median 2014 trailer
Severity index0.02014 trailers average 6.6
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2014 Keystone Outback name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2014 Keystone Outback
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 13V-155 | Apr 23, 2013 | If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged | Equipment | 6,561 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2014 Keystone Outback
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed May 14, 2015Failure Apr 9, 20153,000 milesBossier City, LATires
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WAS ABOUT TO SEPARATE TOO! THIS COMPANY DYNAMIC TIRE THAT MAKES THE POWER KING TOWMAX BRAND TRAILER TIRES SHOULD NOT BE ABLE TO SELL THESE TIRES TO THE PUBLIC! PERIOD! AFTER READING NUMEROUS SEPARATION ISSUES WHY HAVEN'T THEY BEEN RECALLED? SIZE WAS A D RATED TIRE 225/ 75R15 LET ME STATE SOME FACTS: 1. THE TIRES WERE ONLY 2.5 YEARS OLD. I'M NO DUMMY I CAN READ A DATE CODE ON MY TIRES. 2. I WAS TRAVELING AT 60 MPH. 3. I WAS NOT OVERLOADED. IN FACT EVERY TIME I TOW I DUMP ALL TANKS INCLUDING THE HOT WATER HEATER. THE SPECS ON THE TRAILER SAYS I SHOULD BE ABLE TO CARRY UP TO 1,300 LBS OF CARGO. I WASN'T EVEN CLOSE TO THAT!!!!! WE PACK LIGHTLY! 4. I HAVE DRIVEN, TRAILERS, BOATS, ETC ALL ACROSS THE COUNTRY FOR 20 YEARS AND NEVER HAD A TIRE SEPARATE LIKE THIS ONE DID! I AM IN A CLAIMS PROCESS WITH DYNAMIC TIRE CO. WHO MAKES THE POWER KING TIRES RIGHT NOW. POWER KING IS [XXX] LUCKY THAT NO ONE WAS KILLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint 10716368 - Filed Apr 27, 2015Failure Apr 9, 20153,000 milesBossier City, LATires, Wheels
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WAS ABOUT TO SEPARATE TOO! THIS COMPANY DYNAMIC TIRE THAT MAKES THE POWER KING BRAND TRAILER TIRES SHOULD NOT BE ABLE TO SELL THESE TIRES TO THE PUBLIC! PERIOD! *TR
NHTSA complaint 10713258
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 15-223 Feb 16, 2015 ยท Service Bulletin/Repair Instructions
KEYSTONE RV: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DEPARTURE ANGLE INCORRECT DUE TO REAR GROUND CONTROL JACK LEGS BEING TO LONG. *CN
Source: NHTSA manufacturer communications files.