Complaints over time
Complaints about the 2011 Keystone Raptor peaked in 2011, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Keystone Raptor
Trailer, Not Applicable, built in United States. Owner complaints on file from May 2, 2011 to Apr 2, 2012.
Recall campaigns covering this model year61.22M vehicles or units across those campaigns
Owner complaints22.0 times the median 2011 trailer
Severity index0.02011 trailers average 10.1
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2011 Keystone Raptor name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2011 Keystone Raptor
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 11V-078 | Feb 3, 2011 | Fresh water fill/draw line may be connected to the black waste water's tank | Equipment | 47 | Inspection |
| 10V-594 | Nov 23, 2010 | If the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use… | Electrical system | 6,297 | Part replacement |
| 10V-587 | Nov 17, 2010 | Population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high… | Equipment | 4,770 | Not stated |
| 10V-478 | Oct 5, 2010 | Potential exists for a small fracture within the line delivering gas to the oven cavity burner | Equipment | 5,459 | Part replacement |
| 10V-295 | Jun 25, 2010 | Propane hose for the slide room may contact the tire and may become damaged as a result | Equipment | 84 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Keystone Raptor
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Apr 2, 2012Failure Dec 21, 20113,000 milesAlford, FL12v/24v/48v battery, Service brakes
TL* THE CONTACT OWNS A 2011 KEYSTONE RAPTOR FIFTH WHEEL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES SEIZED AFTER THE CHECK TRAILER WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3000. UPDATED 05/09/12 *BF THE CONSUMER STATED THE RV HAS A DEFECT IN THE ELECTRICAL SYSTEM. THE ELECTRICAL BRAKES NEED THE (12V) BATTERIES IN CASE OF AN EMERGENCY. UPDATED 05/12/2012 *JS
NHTSA complaint 10453850 - Filed May 2, 2011Failure Mar 29, 20111,000 milesFinksburg, MDTires
TL*THE CONTACT OWNS A 2011 KEYSTONE RAPTOR TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE SPARE TIRE DETACHED FROM THE VEHICLE AND HE HAD NO KNOWLEDGE OF THE FAILURE UNTIL HE CHECKED THE TIRE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND WAS ADVISED THAT THE MANUFACTURER WOULD RESPOND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
NHTSA complaint 10398477
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SA-10-155 Nov 5, 2010 · Service Bulletin/Repair Instructions
KEYSTONE RV COMPANY: THE REAR TIRE MAY COME IN CONTACT WITH AN OUTRIGGER. *RM
Source: NHTSA manufacturer communications files.