Complaints over time
Complaints about the 2012 Keystone Raptor peaked in 2013, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Keystone Raptor
Trailer, Not Applicable, built in United States. Owner complaints on file from Feb 27, 2012 to Jul 15, 2017.
Recall campaigns covering this model year11.21M vehicles or units across those campaigns
Owner complaints55.0 times the median 2012 trailer
Severity index0.02012 trailers average 2.6
First 24 months1Complaints in its first two years
Components
80% of complaints about the 2012 Keystone Raptor name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2012 Keystone Raptor
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Keystone Raptor
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Jul 15, 2017Failure Jul 14, 20173,000 milesDEL RIO, TXTires
AFTER ONLY 3000 MILES AND 5 YEARS OF AGE TWO OF THESE TIRES BLEW WITH SEPERATION FAILURES. 70 PSI AND NO DEBRIS ON THE ROAD. 65 MPH CRUISE FOR ABOUT AN HOUR. THE TIRES WERE NOT HOT. THE 2012 RAPTOR TRAILER SUSTAINED DAMAGE TO THE SIDING ABOVE THE WHEEL WELL.
NHTSA complaint 11005445 - Filed Sep 11, 2014Failure Aug 21, 2014Newport, MITires
BOUGHT 2012 KEYSTONE ALPINE TRAILER WITH TOWMAXX TIRES SIZE 235/80/16. APPROXIMATELY 3000 MILES ALWAYS CHECK PRESSURE HAD DRIVER SIDE BLOW OUT CAUSING EXTENSIVE DAMAGE AND 40 MILES LATER PASSENGER SIDE BLOW OUT CAUSING MORE DAMAGE. HAD VEHICLE WEIGHED AND STILL WAY UNDER LOAD RATING. COMPLETE TIRE TREAD SEPARATION. *TR
NHTSA complaint 10632362 - Filed Dec 13, 2013Failure Sep 15, 20137,509 milesQuakertown, PATires
TIRE PRESSURE ON 2012 KEYSTONE RAPTOR 300MP TOY HAULER, MFG. IN 4/2012, WAS CHECKED AND ADJUSTED AND LUG NUTS TORQUED BEFORE TRIP. TIRES HAD 7,296 MILES ON THEM. ROUGH ROAD ENCOUNTERED ON I-84 NORTH SOUTH OF HARTFORD CONN. RIGHT REAR TIRE BLEW OUT CAUSING $3832 IN DAMAGE TO THE SIDE OF THE TRAILER AND TRAILER BRAKE LIGHTS PLUS $215 FOR NEW TIRE. TIRE MFG. DATE WAS (4911). 714 MILES LATER FRONT RIGHT TIRE BLOWS OUT AFTER ENCOUNTERING ROUGH ROAD ON I-90 WEST, EAST OF AUBURN MA. NO NEW DAMAGE TO TRAILER. NEW TIRE COST $205. TIRE MFG. DATE WAS (0112) OLD TIRES WERE SHIPPED TO THE MANUFACTURER, DYNAMIC TIRE, MFG. OF POWER KING TOW MAX TIRES. THEY STATED THAT IT LOOKED LIKE THE TIRES WERE IMPROPERLY MOUNTED ON THE WHEELS. PARTS REPLACED WERE STEPS, FENDER ,WHEELS, AXLE, MOLDINGS MARKER LIGHT AND MISC. PARTS. *TR
NHTSA complaint 10555981 - Filed Nov 17, 2013Failure Nov 17, 20134,000 milesBakersfield, CATires
TOWING MY KEYSTONE RAPTOR 310TS, IN LESS THEN 4000 MILES I HAVE SEPARATED 3 POWER KING TOWMAX TIRES. TWO OF THEM WERE ON MY LAST TRIP. ONLY ONE OF THE THREE ACTUALLY BLEW OFF THE RIM (DESTROYING THE RIM). THE FIRST TIRE WAS ADJUSTED AND REPLACED BY THE TIRE MFG. THE LAST TWO JUST HAPPENED BUT I THINK IT IS TIME TO FIND A BETTER QUALITY TIRE AND I'LL HAVE TO ORDER A RIM. *TR
NHTSA complaint 10552593 - Filed Feb 27, 2012Failure Jul 12, 2011608 West 14TH, ILStorage casters
TL* THE CONTACT OWNS A 2012 KEYSTONE RAPTOR COY HAULER RV. THE CONTACT STATED THAT WHILE MOVING THE TRAILER, THE UNDERBELLY DETACHED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY FASTENED THE UNDERBELLY ON TIGHTLY. THE CONTACT STATED THAT THE UNDERBELLY WAS NOT REPAIRED CORRECTLY. THE CONTACT ALSO STATED THAT THE SLIDE OUT WAS LOOSE AND WAS FLAPPING ON THE SIDE OF THE CAMPER THAT CAUSED A DISTRACTION TO OTHERS ON THE HIGHWAY. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10449426
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 12-183 Oct 12, 2012 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 12-183 FOR THE UNITS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR. - 12-183 Oct 12, 2012 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 12-183 FOR THE UNITS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR. - 12-183 Oct 12, 2012 · Service Bulletin/Repair Instructions
THIS ADVISORY 12-183 INVOLVES 2013-2014 RAPTOR MODELS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR. WITHOUT THE BAFFLE INSTALLED THE BULKHEAD COVER MAY EXHIBIT TEMPO…
Source: NHTSA manufacturer communications files.