Model year

2020 Keystone Springdale

Trailer, Not Applicable, built in United States. Owner complaints on file from Dec 6, 2020 to Jul 29, 2022.

Recall campaigns covering this model year597k vehicles or units across those campaigns
Owner complaints22.0 times the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Keystone Springdale peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2020 Keystone Springdale name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2020 Keystone Springdale

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Keystone Springdale
CampaignFiledSubjectComponentVehiclesRemedy
21V-708Sep 13, 2021Regulator may fail, causing an increase in propane pressureEquipment95,885Part replacement
20V-320Jun 1, 2020Affected trailers incorrectly have 4400 pound axles and ST255/75R15D tires and rims, instead of the correct 5200 pound axles and ST255/75R15E…Suspension41Part replacement
20V-311May 28, 2020Federal Identification Tag incorrectly indicates the tire load range and size as ST255/75R15E with 80 psi; however, the correct load range and…Equipment9Part replacement
20V-105Feb 25, 2020Spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicleEquipment1,099Part replacement
19V-872Dec 10, 2019Federal Identification Tag lists incorrect rim size, tire size, and tire pressure informationEquipment201Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Keystone Springdale

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Jul 29, 2022Failure May 20, 2022Boardman, OHEquipment

    The contact owns a 2020 Keystone Springdale. The contact received notification of NHTSA Campaign Number: 21V708000 (Equipment). The contact notified the manufacturer of the issue and was informed he could install the propane regulator himself or have the local dealer perform the installation. The contact stated the local dealer no longer provided trailer supplies, and the contact was unable to reinstall the equipment himself. The propane regulator was not replaced. Parts distribution disconnect.

    NHTSA complaint 11476576
  2. Filed Dec 6, 2020Failure Oct 19, 202010,000 milesSacramento, CAUnknown or other

    REFERENCE TO EXISTING RECALL 20V398000 OUR FURRION WING STYLE ANTENNA HAS SEPARATED IN THE SAME MANNER AS DESCRIBED IN THE ABOVE NOTED RECALL. AFTER ARRIVING HOME FROM A TRIP WE NOTICED THAT THE "WING" PART OF THE ANTENNA HAD SEPARATED FROM THE BASE AND PULLED OUT TWO COAX WIRES, DAMAGING BOTH. THIS SEPARATION OCCURRED DURING THE DRIVE HOME. MY WIFE HEARD A SOUND DURING THE DRIVE ON HIGHWAY 36, BUT WE DID NOT IDENTIF WHAT OCCURRED UNTIL OUR ARRIVAL HOME. KEYSTONE HAS BEEN ADVISED OF THE ISSUE.

    NHTSA complaint 11378149
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 23-438 Mar 14, 2023 · Service Bulletin/Repair Instructions
    Dealer letter and revised repair instructions for 23-438. It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide roo…
  • 23-438 Feb 22, 2023 · Service Bulletin/Repair Instructions
    It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.
  • KSB-200305 Mar 1, 2021 · Service Bulletin/Repair Instructions
    Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles…
  • KSB-200305 May 12, 2020 · Service Bulletin/Repair Instructions
    This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
Source: NHTSA manufacturer communications files.