Model year

2021 Keystone Springdale

Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 15, 2021 to Nov 12, 2021.

Recall campaigns covering this model year196k vehicles or units across those campaigns
Owner complaints22.0 times the median 2021 trailer
Severity index0.02021 trailers average 7.7
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2021 Keystone Springdale peaked in 2021, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522021220222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Keystone Springdale name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Keystone Springdale

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Keystone Springdale
CampaignFiledSubjectComponentVehiclesRemedy
21V-708Sep 13, 2021Regulator may fail, causing an increase in propane pressureEquipment95,885Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Keystone Springdale

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Nov 12, 2021Failure Feb 15, 2021Muncie, INBody

    The contact owns a 2021 Keystone Springdale RV. The contact stated that the front cap sealant located on the front roof of the camper had been missing since the RV was purchased, causing water to leak inside the camper. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 0.

    NHTSA complaint 11440264
  2. Filed Oct 15, 2021Failure Oct 15, 2021sonora, CABody

    The contact owns a 2021 Keystone Trailer. The contact stated while the RV was stationary, the slide out dinette would not slide out from the body as designed. The trailer was towed to a local dealer where it was diagnosed with needing the outriggers replaced however, the RV was not repaired. The manufacturer was informed of the failure and was awaiting a response. Keystone still waiting for parts. Consumer stated manufacture still needs to replace defective outriggers and do a complete safety check including possible recall from propane tank malfunction. In addition, they damaged the outside front exterior wall leaving a gaping hole near the frame of our rig and they damaged the interior fascia trim around the dinette.

    NHTSA complaint 11436953
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 23-438 Mar 14, 2023 · Service Bulletin/Repair Instructions
    Dealer letter and revised repair instructions for 23-438. It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide roo…
  • 23-438 Feb 22, 2023 · Service Bulletin/Repair Instructions
    It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.
Source: NHTSA manufacturer communications files.