Model year

2020 Kia Soul EV

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Kia Soul EV by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Kia Soul EV

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Kia Soul EV

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP22005 Defect petition, Electrical system
      Pedestrian alert sounds
      Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
    Source: NHTSA ODI investigations file.
    Service bulletins

    28 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSB_CLI049_R2 Aug 28, 2026 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides informat…
    • PS797 Dec 9, 2025 · Other
      PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating …
    • TSB_ELE303_R2 Feb 9, 2024 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provi…
    • TSB_CLI049_R1 Jun 26, 2023 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides inform…
    • PS748 Jun 6, 2023 · Service Bulletin/Repair Instructions
      PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kiaâ™s investigation is ongoing, a…
    • TSB_BOD314 May 31, 2023 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encount…
    • PS677_R2 Apr 7, 2023 · Service Bulletin/Repair Instructions
      PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information re…
    • TSB_TRA046_R3 Nov 18, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced,…
    • TSB_ELE209_R3 Aug 16, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required …
    • TSB_ELE044_R3 Apr 7, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines …
    • TSB_CHA084_R8 Oct 5, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin ar…
    • TSB_BOD055_R1 Sep 13, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides …
    • PS704 Aug 3, 2021 · Service Bulletin/Repair Instructions
      PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Colli…
    • PS677_R1 Jun 9, 2021 · Service Bulletin/Repair Instructions
      PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information re…
    • PS702 Jun 4, 2021 · Service Bulletin/Repair Instructions
      PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
    • TSB_ELE209_R2 Apr 8, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the proced…
    • TSB_CHA084_R7 Mar 25, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin ar…
    • TSB_ELE209_R1 Mar 11, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the proce…
    • PS677 Mar 12, 2021 · Service Bulletin/Repair Instructions
      PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
    • TSB_CHA084_R6 Nov 25, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin a…
    • TSB_CHA084_R5 Nov 4, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin …
    • PS663 Oct 7, 2020 · Service Bulletin/Repair Instructions
      PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment condit…
    • TSB_ELE209 Sep 24, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
    • PS675 Aug 25, 2020 · Service Bulletin/Repair Instructions
      PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
    • TSB_CLI049 Jun 3, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE…
    • TSB_ENG213 Jan 17, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sol…
    • TSBCHA084_R4 Nov 26, 2019 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steer…
    • TSBCHA084_R3 Oct 15, 2019 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven P…
    Source: NHTSA manufacturer communications files.