Complaints over time
Complaints about the 2016 KTM 690 Duke peaked in 2017, with 10 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 KTM 690 Duke
Motorcycle, built in Austria. Owner complaints on file from Nov 15, 2016 to Jun 24, 2017.
Recall campaigns covering this model year11,029 vehicles or units across those campaigns
Owner complaints115.5 times the median 2016 motorcycle
Severity index0.02016 motorcycles average 9.6
First 24 months11Complaints in its first two years
Components
100% of complaints about the 2016 KTM 690 Duke name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2016 KTM 690 Duke
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-388 | Jun 20, 2017 | Affected motorcycles may leak fuel from filler cap area of the fuel tank | Fuel system | 1,029 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 KTM 690 Duke
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
11 complaints on file, page 1 of 1.
- Filed Jun 24, 2017Failure May 14, 20171,500 milesBaden, PAFuel/propulsion system
FUEL LEAK FROM TOP OF THE FUEL TANK WHEN IN MOTION.
NHTSA complaint 11000969 - Filed May 26, 2017Failure May 3, 20173,500 milesVancouver, WAExhaust system, Fuel/propulsion system, Body
WHILE RIDING MOTORCYCLE GASOLINE STARTED LEAKING FROM THE TOP OF THE TANK LEAKING DOWN BOTH SIDES OF THE BIKE AND SATURATING MY PANTS WITH GASOLINE AND RUINING THE FINISH OF BIKE. THE CONSUMER STATED THE MOTORCYCLE CONSTANTLY SMELLED OF FUEL, EASILY OVERHEATED, CONSUMES OIL STALLS AT RANDOM, AND SOMETIMES WOULD NOT RESTART FOR LONG PERIODS OF TIME. THE FUEL LEAKAGE CAUSED DAMAGE TO THE FINISHING FRAME, SWINGARM, AND PLASTICS ON THE MOTORCYCLE. THE EXHAUST WOULD TURN RED HOT AND GLOW. FUEL ALSO LEAKED ONTO THE EXHAUST. THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. UPDATED 10/02/2017*JS
NHTSA complaint 10991855 - Filed Apr 19, 2017Failure Feb 1, 2017LOS Altos Hills, CAFuel/propulsion system
GAS FUMES LEAKING FROM MOTORCYCLE. GAS TANK MAY BE LEAKING AT TOP FILLER DUE TO WARPING PLASTIC GAS TANK.
NHTSA complaint 10979241 - Filed Mar 30, 2017Failure Feb 2, 2017SAN Diego, CAFuel/propulsion system
TAKATA RECALL TANK LEAKING
NHTSA complaint 10969572 - Filed Mar 28, 2017Failure Feb 3, 20171,400 milesLakeside, CAFuel/propulsion system
FUEL TANK (PLASTIC) IS WARPED AND LEAKS FUEL AND FUEL VAPOR NEAR THE UPPER FLANGE SEAL. TANK WAS REPLACED ONCE BY KTM UNDER WARRANTY WITH THE SAME PLASTIC TANK AS THE ORIGINAL, THE PROBLEM IS LESS BUT PERSISTS, FUEL SMELL IS STILL COMING FROM THE TANK, FUEL VAPOR IS STILL ESCAPING. I KNOW OF TWO OTHER 2016 KTM 690 DUKE MOTORCYCLES WITH THIS SAME EXACT PROBLEM AND I BELIEVE THIS FUEL TANK FAILURE IS DUE TO POOR FUEL TANK DESIGN. THIS IS BOTH A SAFETY ISSUE AND AN ENVIRONMENTAL ISSUE. A RECALL ON THIS FUEL TANK SHOULD BE CONSIDERED.
NHTSA complaint 10969018 - Filed Mar 26, 2017Failure Jan 1, 2017Spring Valley, CAFuel/propulsion system
GAS TANK LEAKS FROM FILLER CAP. THE DEALER CHANGED IT 3 TIMES. IT STILL LEAKS. I KNOW THREE PEOPLE WHO'S 2016 KTM 690 DUKE LEAKS FUEL FROM THE FILLER CAP.
NHTSA complaint 10968573 - Filed Mar 16, 2017Failure Mar 12, 20171,600 milesWilkes Barre, PAFuel/propulsion system
VEHICLE'S FUEL TANK HAS WARPED AROUND THE FILLER NECK. THIS CAUSES GAS TO LEAK OUT OF THE TOP WHEN FULL. VEHICLE NEEDS TO BE IN MOTION OF THIS TO HAPPEN AS FUEL WILL SLOSH AROUND. FUEL TANK IS MADE OF PLASTIC AND WILL NEED REPLACEMENT TO FIX THE ISSUE. THIS IS A SAFETY HAZZARD.
NHTSA complaint 10966292 - Filed Mar 15, 2017Failure Mar 15, 2017700 milesVacaville, CAFuel/propulsion system, Body
THERE IS A DEFORMITY WHERE THE FUEL TANK CONNECTS WITH THE FUEL LID/CAP. IT APPEARS WAVY WHICH DOESN'T ALLOW FOR A PROPER SEAL BETWEEN THE TANK AND LID. WHEN THE TANK IS FULL AND THE MOTORCYCLE IS TILTED SIDE TO SIDE IT SLOSHES THE FUEL AND FUEL LEAKS OUT OF THE TANK. FUEL LEAKS WHEN TURNING ON THE ROADWAY.
NHTSA complaint 10966146 - Filed Feb 27, 2017Failure Jun 16, 20161,000 milesMesa, AZFuel/propulsion system
FLANGE ON FUEL TANK WHERE FILLER CAP ATTACHES IS WARPED ALLOWING FUEL TO RUN OUT INTO ELECTRICAL WIRING BELOW. FUEL LEAKS OUT WHEN MOTORCYCLE IS IN MOTION.
NHTSA complaint 10957303 - Filed Feb 26, 2017Failure Feb 18, 20173,300 milesSAN Mateo, CAFuel/propulsion system
THE FUEL TANK ON MY 2016 KTM 690 DUKE DOES NOT SEAL AROUND THE FUEL DOOR. GAS CAN SPILL OUT OF THE TOP OF THE TANK, ESPECIALLY WITH A FULL TANK. THE FUEL TANK IS ALSO OPEN TO THE ATMOSPHERE CAUSING VAPOR TO ENTER AN ENCLOSED PARKING GARAGE. THE TANK APPEARS TO BE WARPED AT THE AREA WHERE THE FUEL DOOR IS MOUNTED TO THE TANK. THE GAS SMELL HAS ALWAYS BEEN PRESENT SINCE PURCHASING THE BIKE BUT I DID NOT FIND THE PROBLEM UNTIL 6 MONTHS LATER. THE DEALER WAS NOTIFIED AND THEY SAID TO IMMEDIATELY BRING THE BIKE IN. THERE WERE SEVERAL OTHER BIKES OF THE SAME MODEL YEAR AND MODEL WITH THE SAME PROBLEM AT MY THE DEALER.
NHTSA complaint 10957132 - Filed Nov 15, 2016Failure Nov 1, 20162,000 milesRedondo Beach, CAFuel/propulsion system
2016 KTM 690 DUKE PLASTIC GAS TANK IS SWELLING AND DEFORMING. THIS IS CAUSING A GAPPING ISSUE WITH THE PLASTICS ON THE BIKE AS WELL AS AROUND THE FUEL DOOR AREA WHICH ALLOWS FUEL AND FUEL VAPOR TO LEAK WHEN THE BIKE IS ROCKED DURING OPERATION OR WHEN THE BIKE IS STATIONARY.
NHTSA complaint 10926320
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KTB2025 Nov 17, 2020 · Service Bulletin/Repair Instructions
Updated software is available for the 2016 and 2017 690 Duke. The new software versions contain improvements brightness in night mode, remaining fuel distance, “ABS & MTC Error” caused by low voltage during starting.
Source: NHTSA manufacturer communications files.