Complaints over time
Complaints about the 2017 KTM 690 Duke peaked in 2021, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 KTM 690 Duke
Motorcycle, built in Austria. Owner complaints on file from Sep 15, 2017 to Jul 27, 2021.
Recall campaigns covering this model year11,029 vehicles or units across those campaigns
Owner complaints73.5 times the median 2017 motorcycle
Severity index0.02017 motorcycles average 8.5
First 24 months1Complaints in its first two years
Components
86% of complaints about the 2017 KTM 690 Duke name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2017 KTM 690 Duke
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-388 | Jun 20, 2017 | Affected motorcycles may leak fuel from filler cap area of the fuel tank | Fuel system | 1,029 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 KTM 690 Duke
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
- Filed Jul 27, 2021Failure Jun 4, 2020East Northport, NYFuel/propulsion system
FUEL TANKS WARP AROUND FUEL FILLER NECK AND CAUSE FUEL TO LEAK OVER HOT ENGINE. HAD RECALL DONE AT DEALER TO REPLACE FUEL-FILLER NECK GASKET UNDER RECALL, WHICH WORSENED LEAK. KTM THEN PROVIDED A WHOLE REPLACEMENT FUEL TANK, WHICH CONTINUES TO LEAK. BIKE HAS BEEN SITTING FOR OVER A YEAR NOW - KTM HAS NOT RELEASED A PROPER SOLUTION TO FIX THIS ISSUE THAT MOST 2016+ KTM 690 DUKE OWNERS HAVE BEEN CONSTANTLY DEALING WITH.
NHTSA complaint 11426734 - Filed Jun 24, 2021Failure Jun 7, 20214,161 milesHawthorne, NJEngine
The contact owns a 2017 KTM 690 Duke Orange Motorcycle. The contact stated that while the motorcycle was parked there was an abnormal odor of fuel detected. The contact noticed fuel leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 4,161.
NHTSA complaint 11422163 - Filed Jan 11, 2021Failure Jun 15, 20204,500 milesFrederick, MDFuel/propulsion system
PLASTIC FUEL TANK DEFORMS AND LEAKS
NHTSA complaint 11387511 - Filed Oct 28, 2020Failure Aug 25, 20203,000 milesFlemington, NJFuel/propulsion system
THE PLASTIC GAS TANK HAS WARPED CAUSING LEAKS BOTH ON THE BOTTOM OF THE TANK WHERE THE FUEL PUMP ATTACHES AND ON THE TOP OF THE TANK WHERE THE FILLER NECK IS ATTACHED. THE LEAK FROM THE FUEL PUMP AREA OCCURS BOTH WHEN THE BIKE IS RIDDEN AND STATIONARY, THE LEAK FROM THE FILLER AREA OCCURS WHEN THE BIKE IS RIDDEN AND GAS SLOSHES TO THE TOP OF THE TANK.
NHTSA complaint 11366885 - Filed Aug 31, 2020Failure Aug 20, 20204,500 milesFrederick, MDFuel/propulsion system
PLASTIC GAS TANK WARPS AND FUEL LEAKS
NHTSA complaint 11352260 - Filed Aug 9, 2019Failure Aug 3, 20195,300 milesOrefield, PAFuel/propulsion system
TL* THE CONTACT OWNS A 2017 KTM 690 DUKE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK ON THE MOTORCYCLE THAT TRAVELED TO THE MOTOR. THE CONTACT SPOKE WITH SCOTT POWERSPORTS, INC. (1675 PA-309, COOPERSBURG, PA 18036, 610-282-4800) AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V388000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE RECALL DID NOT APPLY TO THE BOTTOM PORTION OF THE FUEL TANK, ONLY THE TOP PORTION. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,300.
NHTSA complaint 11242908 - Filed Sep 15, 2017Failure Sep 5, 201785 milesFort Lauderdale, FLFuel/propulsion system
FUEL TANK LEAKS FUEL AT THE FUEL FILLER NECK, BETWEEN THE TANK AND THE GAS TANK CAP, PAST THE GASKET. THE TOP OF THE TANK (PLASTIC) IS WARPED, AND THE GASKET DOES NOT SEAL. FUEL LEAKS DOWN ONTO ENGINE POTENTIALLY CREATING A FIRE THAT WOULD CONSUME THE BIKE, THE RIDER AND ANY OBJECTS AROUND IT.
NHTSA complaint 11023629
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KTB2025 Nov 17, 2020 · Service Bulletin/Repair Instructions
Updated software is available for the 2016 and 2017 690 Duke. The new software versions contain improvements brightness in night mode, remaining fuel distance, “ABS & MTC Error” caused by low voltage during starting.
Source: NHTSA manufacturer communications files.