SUV, gasoline, AWD/All-Wheel Drive, built in United Kingdom. Owner complaints on file from May 28, 2021 to Jun 25, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
11 complaints on file, page 1 of 1.
Backup camera became inoperable after a car wash and water leaked into the electrical components. This is already a current issue and many models have been recalled, but my year, 2019 has not been included. I can no longer view anything while backing up the video and the dash continues to flash Camera System Default. Please consider adding 2019 Evoques to the existing recall.
NHTSA complaint 11746455While driving my 2019 Range Rover Evoque on the highway on [XXX], the headliner on my vehicle just suddenly collapsed, hitting me in the head while driving and blocking my view of my rear windshield and rear view mirror and startling me almost causing a serious accident at 70 miles per hour. Something like this should not happen on a car that is just a few years old and has less than 30k miles on it. The adhesive in the headliner just simply failed and the whole thing collapsed. I called my Land Rover Dealership and they just stated that the warranty expired 2 years ago and nothing they can do. So then I called Land Rover corporate at 1800-637-6837 option 9 and they told me they can't help either unless I take it to dealership and spend $300 to get a diagnostic report from them. Then they may or may not assist me. I brought to their attention that the model year 2020 Range Rover Evoque has 2 current recalls for the same issue, Failing headliner and headliner built missing materials and since the body on the 2019 and 2020 are exactly the same the recall should cover this as well, but they refuse and say it goes by year and VIN and 2019 is not covered under the recall. The recalls in mention are: Recall N412 (19V-840) and Recall N454. These need to be expanded to cover 2019 or a new recall needs to be added, because the issue of a suddenly collapsing headliner while driving is a serious and potentially fatal matter. Not sure how you can help but something needs to be done because this is a danger to life and property. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11682389incident # 11633408 December 30, 2024 The car was serviced due to a faulty door latch. Pd $1200.00 Two days later the passenger door flew open, and would not close. After 10 minutes I finally got the door to close fully.2 days later, the same door opened and almost hit shoppers in a parking lot. This continued until I did not use the passenger door at all. I returned the car to the dealership. Diagnosis..they had installed a faulty door latch again! This issue has been on recall. yet my car in number was not part of the recall so I had to pay for it. This is a huge safety issue. I shouldn't have to worry about a door flying open when operating it.Jaguar/Range Rover seems not to care since my vin number was not part of the recall. Plus, the dealership said my windshield now leaks, (again a recall) but not my vin number. Can someone assist me with my car that is having serious safety issues?
NHTSA complaint 11638860Incident #. 11633354 2 invoices attached $1232.20 Faulty door latch, camera, mirrors, alarm issues A recall was issued for this problem on 2019 evoque N335 19v-392
NHTSA complaint 11633408The contact owns a 2019 Land Rover Range Rover Evoque. The contact stated that upon attempting to lock the doors using the remote control or from inside the vehicle, the doors failed to lock as designed. The contact also stated that the rearview camera, and the driver’s and passenger’s side mirrors were not functioning using the controls on the inside of the vehicle. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the door latch switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,500.
NHTSA complaint 11633354The the top of the windshield leaks. The windshield has actually pulled away from the body of the car and needs to be completely resealed. This is a well known and recall problem for 2015 to 2018 Land Rover Evokes. My Evoke is a 2019 thus dose not fall under the recall, yet its the same issue. There are many other people with this complaint which can be seen with a quick Google search on this issue. My dealership has straight out told me that my year is not in the recall, although same problem, its not a recall item because my year is not included in the recall. I am asking that you expand the current recall for leaking windshields form 2015 to 2022 (i say 2022 because on line, there seems to be an on going issue until 2022. Not to mention, this issue drastically diminishes the safety integrity of the vehicle roll over safety / security / strength. Thanks you.
NHTSA complaint 11583600Malfunction Indicator Lamp illuminated with VCT diagnostic trouble codes stored in module; increased induction noise while driving; reduction in performance; and camshaft over speed. This was covered in N481 but has expired. I have owned my vehicle since June 2020 and was not notified of this Service Action Notice by my dealer or Range Rover. The last 6 numbers of my VIN falls within the range of vehicles affected by this notice; I.e., 255258-354248. This is a known safety hazard and it needs to be covered for the vehicle owners affected by this issue without expiration.
NHTSA complaint 11539875During heavy rain or snow, there is water intrusion coming through the center of windshield. this water lands on my center console where a lot of my controls and they shouldn't be getting wet.
NHTSA complaint 11512944Three issues so far: 1) pulled over to close back door when warning light came on. Turned knob to put in park got out to secure back door. Vehicle began to back up., knocked me down and ran over my leg. Keep rolling until it was stop by a curb. 2) windshield started leaking after going through car wash. 3) both vanity covers on visors broke off 2 weeks apart. Plastic inferior “knobs” break without even using much. Never use passenger side and it broke 1st!
NHTSA complaint 11471296The contact owns a 2019 Land Rover Range Rover Evoque. The contact stated that while driving 50 MPH, there was water entering through the windshield onto the dashboard. Additionally, the hazard light failed to turn off as needed. The contact drove to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.
NHTSA complaint 11461823While driving on the interstate I released the cruise and slowed down when coming up on an 18 wheeler. When it was clear I began to change lanes to the left and tried to accelerate but the engine would not respond. About 5 or 6 seconds later it finally responded. This has happened about a dozen times at random. It has been in the dealers shop 6 times for this issue. The usually update the software and call it good but it keeps on happening. I had it in the shop this past January 2021 and a tech from Range Rover worked on it for about 1 1/2 weeks upgrading the software and said it was fixed. It happened 2 times since then so back to the shop I went. They returned the car on the 4th day stating they could not make the car shut down and there were no codes. I don’t know about you but it’s very stressful when you are driving in heavy traffic on Interstate 4 near Orlando and your car shuts done for a few seconds. I read on the internet where other people are having similar issues. I think something needs to be done before there is a tragic accident because Range Rover acts like they don’t know what everyone is talking about.
NHTSA complaint 11418896Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.