2022 Lexus ES Hybrid

3 complaints on file, page 1 of 1.

1. Filed Feb 22, 2023Failure Feb 16, 202333,000 milesKnoxville, TNAutomatic emergency brakingCrash

   The contact owns a 2022 Lexus ES300H. The contact stated that after the vehicle was stopped at a traffic light, the contact continued driving at an undisclosed speed when another vehicle in front of him came to a sudden stop. The contact stated that his foot slipped from the accelerator pedal and his vehicle rear-ended the other vehicle. The contact stated that the automatic emergency braking system failed to stop his vehicle. Additionally, the air bags failed to deploy. There were no injuries sustained. No police report was filed. The vehicle was taken to the dealer, where it was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.

   NHTSA complaint 11508592
2. Filed Jan 7, 2023Failure Jan 3, 2023Hawthorne, CASeat belts, Body, Unknown or other

   Front door panels makes a vivrating noise when driving at low speed Dealer didnt help

   NHTSA complaint 11500625
3. Filed Feb 26, 2022Failure Feb 24, 2022Wilmington, NCAdaptive cruise control, Assist

   I am writing about my 2022 Lexus ES300h. This pertains to the Auto Radar Cruise Control system and also the Lane Keeping Assistance function. First, about the Auto Cruise. On several occasions I have found that while approaching stopped vehicles at a stop light and I am about 300 yards away, driving 35 to 40 mph, the car maintains speed and approaches the stopped vehicles in a dangerous manner. It shows no sign of slowing down. Twice I let the auto cruise do what it was doing till about say 100 yards before the vehicles, and it still maintained aggressive speed so I had to hit the brakes. It seems like the vehicle is oblivious of the stopped vehicles in front, and in my opinion, behaves recklessly. And yet at other times it does sense those vehicles and starts slowing down. There is no consistency. Someone at Lexus said that while the car seems aggressive, it will surely stop in time and not get into a collision when the Auto-Cruise is on. Well, I am absolutely not willing to experiment and put my life and that of others at risk. Surely this radar cruise system is primitive. I also own a 2018 Tesla Model 3, and feel extremely safe and secure with its Auto-Cruise function. The second issue is regarding Lane Keeping Assistance. Again, with the Tesla, the car stays rock steady in the middle of the lane with AutoPilot. Whereas with my Lexus, the car behaves like it has had a couple of drinks, wanders around in the lane, even gets on yellow lines in the center of the road and then buzzes me about it like it was my fault! When we first bought the Tesla it used to weave around in lanes especially when a lane suddenly widens like when two lanes merge, but with progressive software updates, the early problems have been corrected. I find it ironical that Lexus is a few years behind Tesla in this technology. I realize of course that it is only an assist system and I am responsible for steering the car.

   NHTSA complaint 11454211