Complaints over time
Complaints about the 2015 Lexus GX peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Lexus GX
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Aug 10, 2024 to Jan 21, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 2015 suv
Severity index33.32015 suvs average 7.3
First 24 months0Complaints in its first two years
Components
33% of complaints about the 2015 Lexus GX name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2015 Lexus GX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Lexus GX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jan 21, 2026Failure Jan 10, 2026Richmond, VADefroster/defogger/hvac system
Radio head unit failure which results in loss of vehicles ability to properly control heating and cooling temp in cabin, loss of navigation and other vital vehicle information. Unable access Lexus services menu.
NHTSA complaint 11712313 - Filed Mar 5, 2025Failure Jun 13, 2024Boca Raton, FLUnknown or otherFire
6 MONTHS AGO , AFTER DRIVEN IN THE RAIN, MADE A FAST TURN. ANTI LOCK BRAKES LOCKED CAUSING THE CAR TO SLOW DOWN BUT DRIVABLE. NO WARNING LIGHT ON THE DASH BOARD. NEXT DAY THE CAR STALLED IN THE MIDDLE OF THE ROAD. NOT DRIVABLE. BRAKES ENDED UP ON FIRE CAUSE BY TRYING TO PULL OFF THE ROAD TO SAFETY PARKING AREA. ENTIRE BRAKES SYSTEM HAD TO BE REPLACED.$2500 LATER, IT HAPPENED AGAIN LAST WEDNESDAY. CAR STILL AT THE SHOP. I WAS VERY SHAKEN UP, CAR STALLED IN THE MIDDLE OF THE ROAD IS DANGEROUS. DISTURBING TO KNOW IT CAN HAPPEN ANYTIME. I HAVEN'T TAKEN IT TO A DEALER BECAUSE I DIDN'T KNOW IF ITS A MANUFACTURE'S FAULT BUT THE MALFUNCTIONED KEEP HAPPENING. NEXT TIME THIS HAPPENS I WILL BRING IT THE DEALERSHIP. THE AUTO REPAIR PLACED AN ORDER FOR PARTS ON JUN 13,24 WHEN HE TOOK MY CAR.
NHTSA complaint 11646513 - Filed Aug 10, 2024Failure Aug 10, 2024Irvine, CAElectrical system
WE BOUGHT THIS CAR BRAND NEW IN 2015. SINCE THEN, WE HAD TO CHANGE BATTERIES 4 TIMES NOW. BACK IN 2016, WHEN THE FIRST BATTERY HAD TO BE REPLACED, THE DEALER ALSO CHANGED SOMETHING WITH THE STEREO, BECAUSE OF THE ELECTRICAL ISSUE. BUT THE PROBLEM STILL EXISTS. THERE'S SOMETHING WRONG WITH THE CAR'S ELECTRICAL SYSTEM, BATTERY SUDDENLY GOES DEAD. CAR HAS ABOUT 85,000 MILES ON IT. MOST RECENTLY, WE WERE AT A GRADUATION CEREMONY ABOUT 80 MILES AWAY FRON HIME, ON A HOT DAY, AND AFTER THE CEREMONY WAS OVER AT AROUND 2:00 PM, WE HEAD BACK TO THE CAR TO DRIVE BACK, BUT SUDDENLY CAR DIDN'T START. I HAD BOTH MY SENIOR PARENTS WITH ME AND IT WAS JUST A HORRIBLE SITUATION. THIS CAR IS UNSAFE TO DRIVE, BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO LEAVE YOU AND NOT START. WHETHER IT'S SO MANY MILES AWAY FROM HOME OR ANY DELAERSHIP, LATE AT NIGHT OR EARLY MORNING.
NHTSA complaint 11607688
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
32 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - LSB004323 Aug 21, 2023 · Service Bulletin/Repair Instructions
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l… - 23LE02 Feb 9, 2023 · Service Bulletin/Repair Instructions
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were … - KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022 - 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
Source: NHTSA manufacturer communications files.