2015 Lexus IS 250

16 complaints on file, page 1 of 1.

1. Filed May 1, 2023Failure Apr 24, 202369,000 milesNew Haven, CTElectrical system, Structure

   The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.

   NHTSA complaint 11519732
2. Filed Mar 23, 2023Failure Dec 20, 2022Huntington Beach, CAElectrical system, Unknown or other

   WHEN IT RAINS THERE IS A LEAKAGE IN THE TRUNK WHERE THE AMPLIFIER IS LOCATED. I HAD A PROBLEM WITH MY RADIO I WAS NOT ABLE TO HEAR ANYTHING ALTHOUGH EVERYTHING SEEMED TO HAVE BEEN WORKING ON THE SCREEN I WASN'T ABLE TO PUT VOLUME AND NO SOUND WAS COMING OUT THE SPEAKER I LATER FIND OUT THAT IT WAS THE AMPLIFIER NOT WORKING BECAUSE WHERE THE AMPLIFIER IS LOCATED INSIDE THE TRUNK IT WAS FILLED WITH WATER FROM A RAINY DAY I ENDED UP HAVING TO BUY ANOTHER AMPLIFIER AND I INSTALLED IT AND MY SOUND FINALLY WORKED I WAS ABLE TO PUT VOLUME UP AND DOWN 2 MONTHS LATER AFTER I BOUGHT THE NEW ONE ANOTHER RAINY STORM HAPPENED AND MY SOUND STOPPED WORKING TO MY SURPRISE IT WAS FILLED WITH WATER WHERE THE AMPLIFIER IS LOCATED AND IT SMELLED LIKE BURNT THE WATER LEAKAGE CAUSED MY AMPLIFIER TO BURN I DID MY RESEARCH AND I FOUND OUT THAT IM NOT THE ONLY ONE GOING THROUGH THIS PROBLEM ON LEXUSCLUB.COM AND GOOGLE I FOUND VARIOUS PEOPLE GOING THROUGH THE SAME PROBLEM IM ASSUMING THIS IS HOW THE CAR WAS MANUFACTURED AND THIS CAN BE VERY DANGEROUS BECAUSE EVERYTHING COULD'VE BURNED SINCE ITS AN ELECTRICAL PROBLEM THIS NEEDS TO BE A RECALL THERE IS NO COINCIDENCE THAT OTHER LEXUS OWNERS ARE GOING THROUGH THE SAME PROBLEM MY CAR HAS NOT BEEN IN ANY TYPE OF COLLISION NOR ANYTHING HAS HAPPENED TO IT TO CAUSE THAT LEAKAGE IN THAT AREA THIS IS A MANUFACTURING PROBLEM AND NEEDS TO BE LOOKED AT

   NHTSA complaint 11513337
3. Filed Oct 25, 2022Failure Oct 22, 2022Shakopee, MNWheels

   On October 22, 2022 while driving on the freeway at 55 MPH my front driver side tire lost all pressure rapidly. Luckily, I had run flat tires that prevented a dangerous incident to myself and fellow drivers. I took my car to a local tire shop, and they identified extreme inner wear of the tire that ripped through the sidewall. This similar damage happened once before. I have replaced two sets of tires in under 30,000 miles. Based on an online search I have found that this issue is widespread to Lexus owners. Here is one forum discussing the issue: https://www.clublexus.com/forums/is-3rd-gen-2014-present/940025-all-about-lexus-is-premature-inner-tire-wear.html. I have contacted Lexus about this, but they would not do anything substantial to address this safety issue. Could the NHTSA investigate this and have Lexus provide a fix?

   NHTSA complaint 11490832
4. Filed Sep 27, 2021Failure Sep 26, 2021fort worth, TXFuel/propulsion system

   after I get gas my car wont start. This has been happening for about 9 months. It takes about 10 mins for the car to turn on. Yesterday after I got gas and was driving, my car completely shut off in the middle of the freeway- thought I was going to die. VERY dangerous. Took my car to lexus back in may to be fixed and the issue was NOT fixed. They put new gas in my car and told me that was the issue... was not.

   NHTSA complaint 11434528
5. Filed Jan 3, 2021Failure Dec 12, 202049,000 milesGarland, TXUnknown or other

   THIS QUESTION IS JUST ABOUT THIS LETTER THAT I RECEIVED AND HAVE NOT BEEN ABLE TO FIND A WAY TO GET HELP FOR IT.

   NHTSA complaint 11386235
6. Filed Apr 23, 2020Failure Nov 2, 201942,000 milesRandallstown, MDSuspension

   WHILE DRIVING ON HIGHWAY, TIRE BLEW OUT WHILE DRIVING. THEY SAY CAUSE TIRE WAS WEARING NEED ALIGNMENT. BOUGHT THE CAR PREOWNED APRIL 2019 AND THIS HAPPEN NOVEMBER 2019. REPLACED TIRES IN NOVEMBER 2019 AND ALIGNMENT. TIRES ARE WEARING IN THE INNER AGAIN SINCE MARCH 2020. LEXUS SAID THE MANUFACTURER MADE THESE IS CARS A CERTAIN WAY THAT THE TIRES WILL ALWAYS WEAR. IT IS A SAFETY ISSUE THAT A TIRE CAN'T HANDLE THE SUSPENSION PERFORMANCE OF THIS MODEL CAR FOR ONLY COUPLE MONTHS AND THAN YOUR TIRE BLOW OUT WHILE DRIVING DUE TO HAVING TO REPLACE THEM EVERY 5-6 MONTHS. CUSTOMERS WERE NOT MADE KNOWN OF THESE WITH MODELS AS OLD AS MINE 2015.

   NHTSA complaint 11321994
7. Filed Jul 6, 2019Failure Jul 5, 201984,000 milesBedford, TXSeats

   VENTILATED SEATS WHEN SELECT TO BE COLD THE BOTTOM PART ON BOTH IS COLD BUT THE BACK PART BECOME REALLY HOT ON BOTH SEAT WITH NO REASON

   NHTSA complaint 11229835
8. Filed Sep 27, 2018Failure Sep 19, 201835 milesBakersfield, CAAir bagsCrash

   VEHICLE WAS IN MOTION HAD A DRIVER SIDE HIT, REALLY BAD AND REALLY HARD AND THE BAGS DIDN'T DEPLOY

   NHTSA complaint 11132009
9. Filed Sep 15, 2018Failure Sep 14, 2018Irving, TXUnknown or other

   CARS,COM HAS AN ARTICLE THAT THERE WERE ISSUES WITH THE LEXUS IS250-350 DISPLAY SCREEN AND LEXUS DEALERSHIP WILL REPLACE THE DAMAGED ANTI-REFLECTIVE COATING SO THE DISPLAY SCREEN WILL WORK. I PURCHASED THE CAR LAST YEAR AND MY SCREEN IS BLANK. THIS ISSUE STARTED YESTERDAY AND I WANT TO KNOW IF OTHER MODEL VEHICLES ARE HAVING THE SAME ISSUE. AGAIN, IT IS THE DISPLAY AUDIO SCREEN WITH BACK UP CAMERA. TSB-NO SB0002-16.

   NHTSA complaint 11129634
10. Filed Dec 10, 2017Failure Dec 1, 2017Mckinney, TXUnknown or other

    NOTICED MY LEATHER CENTER CONSOLE HAS CRACKS AND IS SHINY WHEN IT'S HOT OUTSIDE.

    NHTSA complaint 11053775
11. Filed May 1, 2017Failure Apr 30, 201743,215 milesOpalocka, FLElectrical system, Electronic stability control (esc)

    I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED TO HIS STATEMENT AND SAID HOW IS THAT I JUST CUT IT OFF. THE SERVICE GUY HAD A TECH TEST THE BATTERY AND COULDN'T READ IT BECAUSE THE VOLTAGE WAS EXTREMELY LOW.

    NHTSA complaint 10981613
12. Filed Nov 10, 2016Failure Oct 1, 201610,000 milesMorton Grove, ILAir bags

    THE LATCH COVERING DRIVER SIDE AIR BAG FALLS OFF REPEATEDLY, LEADING TO CONCERN THERE IS A PROBLEM IN THAT AREA THAT COULD AFFECT THE AIR BAG ITSELF. CAR HAS BEEN TO THE DEALER AT LEAST A HALF-DOZEN TIMES FOR REPAIR WITHOUT ACTUALLY GETTING A LASTING REPAIR. FILED A FORMAL COMPLAINT WITH LEXUS THREE WEEKS AGO, THEY PROMISED TO GET BACK WITHIN 10 BUSINESS DAYS, THEY DID NOT, AND WHEN I PHONED TODAY, THEY CONTINUE TO STALL. NO FIX. NO RESOLUTION. THE DATE NOTED BELOW, OCT. 1, IS MERELY ONE OF THE DATES OF THE ISSUE, WHICH IS ONGOING AND HAS BEEN ONGOING ALL YEAR.

    NHTSA complaint 10925376
13. Filed Sep 1, 2016Failure Aug 19, 201610,000 milesMorton Grove, ILAir bags, Unknown or other

    THE PANEL THAT COVERS THE DRIVER SIDE FRONT AIR BAG POPS OFF REPEATEDLY. CAR HAS BEEN BACK TO THE LEXUS DEALER (BREDEMANN OF GLENVIEW, IL) AT LEAST A HALF-DOZEN TIMES WITHOUT A SATISFACTORY FIX. WHILE THIS APPEARS TO BE A COSMETIC PROBLEM, MY CONCERN IS THERE IS A DEEPER ISSUE THAT COULD AFFECT THE AIR BAG AS WELL AND I DO NOT WANT TO BE DRIVING THE CAR WHEN THE AIR BAG SUDDENLY POPS. BREDEMANN LEXUS HAS BEEN UNABLE TO SOLVE THE PROBLEM AND THE GENERAL MANAGER OF THE DEALERSHIP HAS NOT RETURNED A PHONE CALL. THE DATE LISTED BELOW IS MERELY THE LAST TIME THE CAR WAS IN FOR SERVICE WHICH FAILED TO FIX THE PROBLEM.

    NHTSA complaint 10903132
14. Filed Aug 16, 2016Failure Aug 11, 20164,000 milesSarasota, FLEngine

    ENGINE STALLS AFTER COMING TO A FULL STOP AND THEN TRYING TO ACCELERATE. CAR WILL CREEP OUT INTO AN INTERSECTION, THEN WILL SUDDENLY ACCELERATE. THIS LEAVES ME VULNERABLE TO BEING HIT BY ON COMING TRAFFIC. HAPPENS ON CITY STREETS AFTER COMING TO A COMPLETE STOP. CAN HAPPEN WHEN I AM GOING IN A STRAIGHT LINE OR TURNING. HAPPENS OFTEN, BUT NOT ALWAYS.

    NHTSA complaint 10896345
15. Filed Dec 18, 2015Failure Dec 18, 20151,500 milesBoca Raton, FLElectrical system

    TWO WEEKS AFTER BUYING THE VEHICLE I BEGAN TO NOTICE THAT THE DRIVER'S SIDE DOOR WOULD OFTEN TIME TAKE TWO OR MORE TRIES TO OPEN WITH EITHER PULLING THE DOOR HANDLE OR USING THE KEYPAD. THE PROBLEM WAS INTERMITTENT IN NATURE AND MY WORK SCHEDULE WAS BUSY SO I DEALT WITH IT UNTIL THE PROBLEM GOT SIGNIFICANTLY WORSE. THE CAR GOT TO THE POINT IN WHICH ON 11/27/2015 I RECORDED A VIDEO ATTEMPTING TO GET INTO THE VEHICLE TO DOCUMENT MY CONCERN .I TOOK THE VEHICLE TO THE DEALERSHIP ON 11/28/2015 BECAUSE I FIGURED THE ISSUE REQUIRED IMMEDIATE ATTENTION AND I WAS TOLD THAT I NEEDED AN APPOINTMENT OF WHICH THE ONLY CONVENIENT APPOINTMENT WAS FOR THE NEXT WEEK 12/5/2015. I SPOKE TO ANDRE MY SERVICE ADVISOR ABOUT THE ISSUE AND LEFT THE VEHICLE FOR SERVICE. BY 1 PM THAT SATURDAY I RECEIVED A CALL FROM ANDRE SAYING THAT THE ISSUE COULD NOT BE RECREATED AND THAT I WOULD BASICALLY HAVE TO COME TO PICK THE VEHICLE UP. I TOLD HIM THAT I LIVE IN BOCA AND HAD VERY LIMITED TIME DURING THE WEEK. HE SAID HE WOULD TALK TO A MANAGER TO BASICALLY GET PERMISSION FOR THE REPAIR. THE ISSUE WAS DIAGNOSED AS A PROBLEM WITH STRETCHING OF THE DOOR CABLE ASSEMBLY AND IT WAS REPLACED. THE ISSUE HAPPENED AGAIN YESTERDAY AND I AGAIN WANTED TO REPLICATE THE ISSUE PRIOR TO COMPLAINING. THIS MORNING 12/18/2015 I ATTEMPTED TO OPEN THE VEHICLE AND YET AGAIN THE DOOR WOULD NOT OPEN . I BOUGHT A BRAND NEW VEHICLE BECAUSE I DID NOT WANT TO HAVE ISSUES OF THIS NATURE. I KNOW THAT EVEN NEW VEHICLES HAVE ISSUES, BUT THIS ISSUE HAS INCONVENIENCED ME SEVERELY.

    NHTSA complaint 10811164
16. Filed Nov 6, 2015Failure Nov 4, 20159,800 milesCovington, LAUnknown or other

    DRIVING ON TWO LANE HIGHWAY DOING 40 MAYBE 45 MPH, WINDOWS CLOSED, SUN SHADE CLOSED, 80 DEGREE OUTSIDE TEMPERATURE AND THE SUN ROOF EXPODED OUT HITTING THE TRUNK AND DAMAGING THE PAINT. THE SOUND WAS SO LOUD I THAT A TREE FELL ON THE THE BACK ROOF AND DESTROYED THE CAR. ONLY THE SUN ROOF WAS GONE, MOST OF THE GLASS WAS MISSING. I DID MAKE A SHARP UTURN 5 MINUTES BEFORE AND THE FRONT WINDSHIED WAS CHANGED OUT 3 MONTHS BEFORE THIS BECAUSE THE WINDSHIED CRACKED IN HALF WITH NO CHIP OR ROCKS HITTING IT.

    NHTSA complaint 10788932