Complaints over time
Complaints about the 2016 Lexus IS 250 peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Lexus IS 250
Body and fuel not decoded. Owner complaints on file from Sep 6, 2016 to Sep 6, 2016.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2016 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2016 Lexus IS 250 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Lexus IS 250
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Lexus IS 250
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 6, 2016Failure Aug 13, 2016Gonzales, LAAir bags, Electronic stability control (esc), Structure, Visibility/wiper
I HAVE BEEN ON A 3 YEAR WAIT LIST FOR LEXUS TO REPLACE MY DASH AND DOOR PANELS AMONG OTHER RECALLS I LIVE IN LOUISIANA MY CAR IS NOW TOTALED I LIVE IN GONZALES LA AND LOST EVERYTHING DUE TO THE FLOOD IT REALLY UPSETS ME KNOWING THAT NOT ONLY MY LEXUS PARTS WERE MELTING ON MYSELF AND MY CHILD I ALSO HAVE A LATEX ALLERGY NOW I GET BOOK VALUE FOR A CAR AND THAT'S ONE LESS VEHICLE LEXUS HAS TO FIX I SHOULD BE GIVEN THE VALUE OF THE REPLACEMENT PARTS DRIVING A UNSAFE VEHICLE WITH SO MANY DEFECTS I HAVE CONTACTED IM INSURANCE COMPANY AND WAS TOLD TO CONTACT LEXUS HA I'VE TRIED THAT BEFORE BUT I'VE PAID FOR A VEHICLE THAT MELTED ON ME AND MY DISABLED CHILD FOR YEARS THIS IS WRONG ON SO MANY LEVELS AND THE LATEST AIRBAG RECALL BUT TO LEXUS I AM JUST ANOTHER NUMBER SO DO I CONTACT A ATTORNEY FOR WHAT'S RIGHTFULLY OWED TO ME BY LEXUS ? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint 10904237
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
68 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022 - 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
Leather Care Best Practices. - 20LE01 - Updated Nov 1, 2021 · Service Bulletin/Repair Instructions
DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin… - Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - 20LE01 - Area Le Jan 12, 2021 · Service Bulletin/Repair Instructions
AL: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin… - 20LE01 - Dealer Jan 12, 2021 · Service Bulletin/Repair Instructions
DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin… - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - KLG - Dealer Pac Feb 5, 2020 · Service Bulletin/Repair Instructions
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC… - 19LE05 - Dealer Feb 5, 2020 · Service Bulletin/Repair Instructions
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC… - KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm… - 19LE05_Dealer Pa Nov 13, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra… - KLG_Dealer Packa Sep 13, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progr… - KLG_Dealer Packa Sep 12, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progr… - KLG_Dealer Email Sep 12, 2019 · Service Bulletin/Repair Instructions
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - KLG_Region Email Sep 12, 2019 · Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin … - L-SB-0060-13_Rev Jul 31, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2006 - 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize th… - GLD_TI_060419 Jun 4, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN GLD SAFETY CONNECT SYSTEM CERTAIN 2015 MY GS 350, LS 460, RC350 AND CERTAIN 2016 MY GX 460, IS 200t/300/350, NX 200t - GLD_Dealer Packa Jun 4, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The subject vehicles are equipped with Safety Connect, which allows drivers to contact the Lexus 24/7 response center at the touch of a button. Lexus has identified that the Safety Connect System in the subject vehicles has become disabled … - L-SB-0029-19 May 14, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2011 ? 2019 model year Lexus vehicles (including RX350HL, RX450HL, LS460L, and LS600HL) with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels wi… - L-TT-0221-17_Rev Apr 4, 2019 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer func… - L-SB-0017-19 Apr 4, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to… - L-SB-0014-08_Rev Apr 4, 2019 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19. - L-SB-0008-19 Mar 1, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2018 model year IS350, 2016 ? 2017 model year IS200t, and 2018 model year 2WD F Sport vehicles with 17-in. rotors may exhibit a squeal/squeak noise from the front brake pads. This condition may be present at city, highway, and/or parking lo… - L-TT-0218-17-Rev Feb 18, 2019 · Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have map data, ope… - L-TT-0255-19 Jan 16, 2019 · Service Bulletin/Repair Instructions
TT: The current engine active test Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not… - L-TT-0254-18 Dec 21, 2018 · Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidel… - L-SB-0050-18 Dec 14, 2018 · Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2017 model year IS200t, IS300, RC200t, and RX350, 2016 ? 2018 model year GS200t, GS300, GS350, and RC300, and 2018 model year IS300, IS350, and RC350 vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PC… - L-SB-0084-15_Obs Nov 30, 2018 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete. - L-TT-0235-17_Rev Nov 28, 2018 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0153-17_Rev Nov 12, 2018 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 12, 2018 Rev1: ? Applicability has been updated to include 2018 ? 2019 model year GS300, IS300, NX300, and RC300 vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discard… - L-SB-0034-18 Sep 12, 2018 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2018 model year Lexus vehicles AWD F Sport models and non-F Sport models may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a servic… - L-TT-250-18 Sep 27, 2018 · Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. - L-SB-0006-18_Rev Jul 19, 2018 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 19, 2018 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year RC350 vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin s… - L-SB-0084-15_Rev May 8, 2018 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be … - L-SB-0014-16 Mar 17, 2016 · Service Bulletin/Repair Instructions
LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will high… - L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-… - L-SB-0113-12_Rev Nov 21, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many … - L-TT-0233-17 Nov 20, 2017 · Service Bulletin/Repair Instructions
TT: After the DCM (Data Communication Module) has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle. - L-SB-0060-13 Rev Nov 10, 2016 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discar… - L-SB-0159-17 Oct 5, 2017 · Service Bulletin/Repair Instructions
TSB: Some 2015 ? 2017 model year NX 200t and 2016 ? 2017 model year GS 200t, IS 200t, and RC 200t vehicles equipped with an 8AR-FTS engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P137800 (Pre-ignition Detected) followed by a ?Red… - L-TT-0227-17_Rev Oct 4, 2017 · Service Bulletin/Repair Instructions
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed. - L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm… - L-SB-0120-17_Rev Jul 31, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 31, 2017 Rev1: Applicability has been updated to include 2014 ? 2015 model year IS 250 vehicles. Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be pla… - L-SB-0014-08_Rev Mar 22, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when R… - L-TT-0218-17_Rev Feb 12, 2018 · Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Oper…
Source: NHTSA manufacturer communications files.