Complaints over time
Complaints about the 2021 Lexus IS 300 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Lexus IS 300
Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Nov 16, 2022 to Nov 16, 2022.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2021 sedan
Severity index0.02021 sedans average 7.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Lexus IS 300 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2021 Lexus IS 300
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Lexus IS 300
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 16, 2022Failure Nov 15, 2022Fort Lauderdale, FLEngine, Unknown or other
The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wrote to the Executives at JM Lexus and they refuse to reimburse me because the car was not serviced there, however, the bigger problem is that this part needs to be retooled and owners recalled for replacement. For those in cold weather, could this part crack and leak oil? Will I be charged every time I get an oil change because of this defect?
NHTSA complaint 11493859
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
81 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- LSB004319 Feb 14, 2023 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23 - LSB000723 Feb 14, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a… - L-SB-0057-22 Dec 7, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to del… - 22LD02-Technical Oct 31, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD02 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD02 Oct 31, 2022 · Service Bulletin/Repair Instructions
DL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers ma… - 22LD01-Technical Oct 31, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD01 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD01 Oct 31, 2022 · Service Bulletin/Repair Instructions
DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If … - 22LD02_Technical Sep 28, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD02 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD01_Technical Sep 28, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONSLIMITED SERVICE CAMPAIGN 22LD01 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD02 Jul 12, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD02 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD01 Jul 12, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD01 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - LSB002121Rev1 Jun 20, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine - LSB002121Rev1 Jun 20, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine - LTT031622 May 13, 2022 · Service Bulletin/Repair Instructions
TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. - Service Campaign May 11, 2022 · Service Bulletin/Repair Instructions
DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co… - TECHNICAL INSTRU Jun 7, 2022 · Service Bulletin/Repair Instructions
TECHNICAL INSTRUCTIONS. - Technical Instru Apr 14, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD02 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - LTT029721 Mar 24, 2022 · Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. - 22LD02 Dealer Da May 27, 2022 · Service Bulletin/Repair Instructions
DD: The Technical Instructions have been updated with a note (on page 24) to NOT remove the instrument panel or HVAC assembly from the vehicle. Any LASD that cannot be removed without removing the instrument panel/HVAV assembly should NOT be removed from th… - 22LD01 Dealer Da May 27, 2022 · Service Bulletin/Repair Instructions
DD: The Technical Instructions have been updated with a note (on page 26) to NOT remove the instrument panel or HVAC assembly from the vehicle. Any LASD that cannot be removed without removing the instrument panel/HVAV assembly should NOT be removed from th… - 22LD02_IS300_Tec May 27, 2022 · Service Bulletin/Repair Instructions
IT: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD02 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD01_IS300_Tec May 27, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD01 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LC01 Technical Apr 27, 2022 · Service Bulletin/Repair Instructions
TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 2022 GX460 - 22LC01 Technical Apr 25, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 202… - 22LD01_Technical Apr 8, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD01 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD01_Dealer_Le Apr 8, 2022 · Service Bulletin/Repair Instructions
DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If … - 22LD02 Dealer Da Apr 6, 2022 · Service Bulletin/Repair Instructions
DD: LIMITED SERVICE CAMPAIGN 22LD01 (Remedy Notice) Dealer Letter and Technical Instructions Available on TIS Optional Body-Colored Rear Spoiler Designed for: Certain 2021 Model Year IS 300 Vehicles - 22LD01 Dealer Da Apr 6, 2022 · Service Bulletin/Repair Instructions
DD: LIMITED SERVICE CAMPAIGN 22LD01 (Remedy Notice) Dealer Letter and Technical Instructions Available on TIS Optional Body-Colored Rear Spoiler Designed for: Certain 2021 Model Year IS 300 Vehicles - 22LD02_Technical Apr 6, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD02 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD02_Area_Lett Apr 6, 2022 · Service Bulletin/Repair Instructions
AL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers ma… - 22LD02_Dealer_Le Apr 6, 2022 · Service Bulletin/Repair Instructions
DL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers ma… - 22LD01_Technical Apr 6, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS LIMITED SERVICE CAMPAIGN 22LD01 OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR: CERTAIN 2021 MODEL YEAR IS 300 VEHICLES - 22LD01_Area_Lett Apr 6, 2022 · Service Bulletin/Repair Instructions
AL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If … - 22LD01_Dealer_Le Apr 6, 2022 · Service Bulletin/Repair Instructions
DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If … - L-TT-0297-21 Rev Mar 3, 2022 · Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - 22LC01 Technical Feb 24, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 202… - 22LC01 Area Lett Feb 24, 2022 · Service Bulletin/Repair Instructions
AL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co… - 22LC01 Dealer Pa Feb 24, 2022 · Service Bulletin/Repair Instructions
DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co… - L-SB-0025-21 Rev Feb 9, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2020 ? 2022 model year Lexus vehicles equipped with Pioneer Audio (version 1804) or earlier may exhibit one or more of the following conditions: ?Abnormal Bluetooth® Audio Mode transition. ?Difficult radio tune knob operation when selecting au… - L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring … - L-TT-0279-20 Rev Jan 20, 2022 · Service Bulletin/Repair Instructions
TT: Some guests may experience the inability to activate the Lexus Enform Remote app or the Lexus Enform Remote becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replac… - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - L-TT-0271-19 Rev Oct 15, 2021 · Service Bulletin/Repair Instructions
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the dat… - L-TT-0303-21 Sep 3, 2021 · Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments. - L-SB-0043-19 Rev Sep 3, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version 1150) or earlier and Audio (version 1163) or earlier may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset.… - L-SB-0021-21 Jul 20, 2021 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Lexus vehicles equipped with an FKS engine. - L-SB-0015-20 Rev Jul 12, 2021 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0297-21 Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. - L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - L-SB-0043-19 Rev Dec 10, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2020 ? 2021 model year Lexus vehicles equipped with Navigation (version 1060) or earlier and Audio (version 1060) or earlier may exhibit one or more of the following conditions: ?Display screen distortion/pixilation. ?iOS device would not connect … - L-TT-0271-19 Rev Oct 20, 2020 · Service Bulletin/Repair Instructions
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the d… - L-SB-0039-20 Oct 16, 2020 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles. - L-SB-0011-20 Rev Oct 9, 2020 · Service Bulletin/Repair Instructions
TSB: 2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0038-20 Oct 8, 2020 · Service Bulletin/Repair Instructions
TSB: This bulletin contains the vehicle specific pre-delivery services for 2021 model year IS 300 and IS 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed. - L-SB-0010-20 Rev Sep 11, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2021 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmatio… - L-SB-0017-20 Rev Sep 11, 2020 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
Source: NHTSA manufacturer communications files.