Model year

2016 Lexus IS 350

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Jun 27, 2019 to Sep 12, 2020.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2016 sedan
Severity index0.02016 sedans average 7.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Lexus IS 350 peaked in 2019, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201912020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2016 Lexus IS 350 name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
1
Suspension
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Lexus IS 350

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Lexus IS 350

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 12, 2020Failure Dec 8, 201918,000 milesSAN Francisco, CASuspension

    I AM THE ORIGINAL OWNER OF THE CAR AND AFTER 18,000 MILES, THERE IS SUSPENSION NOISE COMING FROM THE REAR PASSENGER SIDE. A LOUD THUMP CAN BE HEARD WHEN DRIVING OVER SPEED BUMPS, SMALL POTHOLES, OR UNEVEN ROADS AT MODERATE SPEEDS. DRIVING OVER THE ELEMENTS AT HIGHER SPEEDS, YOU CAN FEEL THE IMPACT THAT'S CAUSING THE THUMP. NO NOISE FROM SUSPENSION WHEN DRIVING THROUGH IT AT LOW SPEEDS WHEN DRIVING ALONE, HOWEVER, THUMPING SOUND IS PRESENT AT ALL SPEED LEVELS THROUGH EVERY BUMP ON THE ROAD WHEN I HAVE PASSENGERS IN THE BACK SEAT.

    NHTSA complaint 11354526
  2. Filed Jun 27, 2019Failure Jun 23, 2019130 milesRevere, MAForward collision avoidance, Vehicle speed control

    WHILE DRIVING DOWN ON I-90 WEST GOING TO BUFFALO NY COMING FROM BOSTON MA I ENCOUNTERED ANOTHER DRIVER IN THE LEFT LANE THAT WAS GOING EXTREMELY SLOW I TRIED TO ACCELERATE MY LEXUS EQUIPPED WITH PRE-COLLISION SYSTEM (PCS) AND THE VEHICLE STARTED BEEPING AT ME DETECTING THAT I WAS GOING PRETTY FAST ONTO THE PERSON IN FRONT OF ME, MY IDEA BEHIND DOING SUCH MANEUVER WAS TO PASS THE PERSON IN MY RIGHT HAND AND THEN GET OFF THE LEFT LANE OF THE HIGHWAY SO CAN GET OFF THE BACK OF THE SLOW PERSON, AFTER BEEPING SEVERAL TIME FOR SPLITS OF SECONDS I GOT TO GET OFF THE LEFT LANE SO THE PERSON ON MY RIGHT BECOMES THE PERSON BEHIND ME; THE CAR DID SOMETHING THAT IS NOT SAFE AT ALL AFTER ALL THIS AND ME NOT HAVING NOBODY IN FRONT OF THE CAR, MY VEHICLE CONTINUED TO BEEP AND APPLIED THE BRAKE PRETTY HARD ALMOST MAKING THE PERSON BEHIND ME CRASHING INTO MY BUMPER, I BELIEVE AS A CAR ENTHUSIAST THAT THE PCS ON THE LEXUS VEHICLES HAS TO BE IMPROVED AND REVISED SINCE IT HAS A HUGE LAG OF TIME REACTION , I CONSIDER THIS A BIG SAFETY ISSUE FOR OUR ROADS!

    NHTSA complaint 11222837
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

165 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 23LE02 Feb 9, 2023 · Service Bulletin/Repair Instructions
    DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were …
  • LSB000523 Feb 9, 2023 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pre…
  • KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
    TI: 19LE05 Expired December 1, 2022
  • KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
    DP: Limited Service Campaign KLG expired December 01, 2022
  • 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
    TI: 19LE05 Expired December 1, 2022
  • 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
    DP: Customer Support Program 19LE05 expired December 1, 2022.
  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi…
  • L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
    TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring …
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LSB003315 Aug 5, 2015 · Service Bulletin/Repair Instructions
    The Position before New Vehicle Delivery
  • LSB003115 Jul 28, 2015 · Service Bulletin/Repair Instructions
    Long-Term Vehicle Storage Guidelines
  • LSB003015 Jul 28, 2015 · Service Bulletin/Repair Instructions
    XM Actvation Confirmation during PDS
  • LSB000816 Feb 2, 2016 · Service Bulletin/Repair Instructions
    Battery Maintenance During PDS
  • LSB000516 Jan 20, 2016 · Service Bulletin/Repair Instructions
    Rattle Noise From Rear of Vehicle
  • L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
    TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this…
  • 20LE01 - Updated Nov 1, 2021 · Service Bulletin/Repair Instructions
    DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin…
  • Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
    POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
  • L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
    Diagnosis of bluetooth connectivity complaints.
  • GLD-60116 Jun 1, 2016 · Service Bulletin/Repair Instructions
    Safety connect system disabled.
  • Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements
  • L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f…
  • L-SB-0001-21 Rev Feb 11, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehic…
  • L-SB-0001-21 Jan 11, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Additionally, some vehicles…
  • 20LE01 - Area Le Jan 12, 2021 · Service Bulletin/Repair Instructions
    AL: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin…
  • 20LE01 - Dealer Jan 12, 2021 · Service Bulletin/Repair Instructions
    DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin…
  • KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
    TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
    TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad…
  • L-TT-0254-18 Mar 26, 2020 · Service Bulletin/Repair Instructions
    TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guid…
  • L-TT-0282-20 Mar 19, 2020 · Service Bulletin/Repair Instructions
    TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition.
  • L-SB-0034-18_Rev Mar 10, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a service part.
  • L-SB-0008-19_Rev Mar 9, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2014 ? 2020 model year IS350, 2016 ? 2017 model year IS200t, and 2018 ? 2020 model year IS300 may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, high…
  • L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer …
  • L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
    TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
  • L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize …
  • KLG - Dealer Pac Feb 5, 2020 · Service Bulletin/Repair Instructions
    The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC…
  • 19LE05 - Dealer Feb 5, 2020 · Service Bulletin/Repair Instructions
    The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC…
  • 19LE05 - Dealer Dec 10, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
  • L-SB-0170-17_Rev Dec 10, 2019 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed …
  • KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip…
  • KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
    Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm…
  • 19LE05_Dealer Pa Nov 13, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra…
  • 19LE05 - Dealer Oct 17, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra…
  • 19LE05 - Area Le Oct 17, 2019 · Service Bulletin/Repair Instructions
    Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programmi…
  • 19LE05 - Region Oct 17, 2019 · Service Bulletin/Repair Instructions
    Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program…
  • L-TT-0221-17_Rev Oct 11, 2019 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer func…
  • KLG - Dealer Pac Oct 2, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Posit…
  • L-SB-0040-19 Sep 30, 2019 · Service Bulletin/Repair Instructions
    TSB: Some 2016 ? 2018 model year GS350, IS300, IS350, RC300, and RC350 vehicles equipped with a 2GR-FKS engine may exhibit a rattle/knocking noise condition at idle from the driver floor board area due to fuel line contact with the body. Follow the Repair P…
  • KLG_Dealer Packa Sep 13, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progr…
  • KLG_Dealer Packa Sep 12, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progr…
  • KLG_Dealer Email Sep 12, 2019 · Service Bulletin/Repair Instructions
    Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program…
  • KLG_Region Email Sep 12, 2019 · Service Bulletin/Repair Instructions
    Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program…
  • L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin …
  • L-SB-0060-13_Rev Jul 31, 2019 · Service Bulletin/Repair Instructions
    TSB: Some 2006 - 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize th…
Source: NHTSA manufacturer communications files.