Model year

2017 Lexus IS

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Nov 10, 2023 to Sep 10, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints10Below the median 2017 sedan
Severity index0.02017 sedans average 7.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Lexus IS peaked in 2024, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320232024320252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

60% of complaints about the 2017 Lexus IS name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
6
Electrical system
2
Engine and cooling
2
Steering
2
Airbags
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2017 Lexus IS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Lexus IS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

10 complaints on file, page 1 of 1.

  1. Filed Sep 10, 2026Failure Sep 9, 2026San Diego, CAAir bags

    Rear Driver side curtain air bag exploded while my car was parked. Happened around noon. It would have caused serious bodily injury to myself and passengers if we were in the vehicle.

    NHTSA complaint 11763511
  2. Filed Jul 20, 2026Failure Nov 15, 2023Durham, NCFuel/propulsion system

    I am unable to shut the engine off to pump fuel into the vehicle. The purge valve has been replaced, that maf sensor has been cleaned the leak detector pump has been changed. The vehicle will shut off and go into low power mode while driving on Highway, the idling is rough. The check engine light will not go off. The code is reading Po171.

    NHTSA complaint 11751475
  3. Filed Mar 15, 2026Failure Mar 15, 2026Midland, TXElectrical system, Engine, Fuel/propulsion system

    The vehicle is experiencing a failure of the dual-zone HVAC system where the passenger side consistently blows hot air while the driver side is set to cold. This indicates a failure of the HVAC blend door actuator (servo motor), which is a known issue for this model year. This failure poses a safety risk as it can prevent proper defrosting and defogging of the windshield during inclement weather, obstructing driver visibility. Also should note While driving, the vehicle becomes excessively loud and behaves as if it is stuck in the wrong gear, accompanied by a significant loss of engine power. An onboard diagnostic alert has indicated a malfunction in the electronic control of the engine throttle or automatic transmission. This 'limp mode' behavior creates a hazardous situation during highway driving or merging, as the vehicle cannot maintain speed or respond to throttle inputs, increasing the risk of a rear-end collision.

    NHTSA complaint 11724450
  4. Filed Dec 11, 2025Failure Dec 2, 2025Richmond, CAEngine, Fuel/propulsion system

    I own a 2017 Lexus IS 200t that is experiencing fuel pump failure. Although I checked my VIN and confirmed there are no open recalls listed, the symptoms match the known fuel pump issues affecting other Lexus vehicles from similar model years. The only reason my vehicle is not included is because my VIN falls outside of the specific batch covered by the recall, even though 2016 and 2017 models share the same problem. Because I am experiencing the identical safety concerns reported in the recall—such as potential engine stalling and loss of power—I believe my vehicle should be considered part of the affected group. It is not safe or fair that some 2017 models are excluded based solely on VIN range when the defect clearly exists in other units as well. My vehicle is showing the same failure and should be eligible for the same repair or recall coverage. If you’d like, I can also format this as an email, a letter to Lexus corporate, or a service request message.

    NHTSA complaint 11704536
  5. Filed Mar 31, 2025Failure Mar 20, 2025Sparks, NVFuel/propulsion system

    I was driving my vehicle and then the entire car shut off going about 50 MPH causing the car to immediately stall. Nothing eventually worked making me have to push my car onto the side of the highway. Replaced the alternator and battery. Eventually got my car scanned and the issue I’m having is a fueling system problem. Did some research and my car 2017 IS350 f sport did eventually have that recall issue. The vehicle was not showing any problems before hand it just happened.

    NHTSA complaint 11651863
  6. Filed Feb 28, 2025Failure Sep 1, 2024Attalla, ALFuel/propulsion system

    I have been having problems with hard starts, rough idle, engine dying. My vehicle is experiencing all the same reported issues as a recall issued for a fuel pump on my make/model. My VIN however, is not covered under the recall. I've contacted Lexus and they said that if enough people complained that they could make this fall under the recall. It only has problems at idle and upon acceleration. Once a decent speed is reached, I have no problems. This is intermittent. I've also taken it to a Toyota dealership where they kept it for 2-3 days and could not figure out what the problem was, although they witnessed all the issues. I'm marking September as the date of the incident, but this has been ongoing since last year and currently giving issues.

    NHTSA complaint 11645663
  7. Filed Jun 4, 2024Failure May 31, 2024Hawthorne, CAFuel/propulsion system, Steering, Unknown or other

    It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.

    NHTSA complaint 11592313
  8. Filed Apr 18, 2024Failure Mar 15, 202496,000 milesSaginaw, MIInterior/under dash, Structure

    The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

    NHTSA complaint 11583922
  9. Filed Apr 12, 2024Failure Jun 1, 2020Camas, WAUnknown or other

    Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL.

    NHTSA complaint 11582634
  10. Filed Nov 10, 2023Failure Apr 25, 2022Hutto, TXSteering

    When driving on the highway for about 45 mins the steering will feel sticky or “lock up” and make changing lanes very hard. The steering wheel will be hard to move, and you have to “break free” which causes a very sharp lane change that you have to recorrect. This is not safe, others have reported the same issues on forums.

    NHTSA complaint 11554486
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

23 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
    Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
    The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
  • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
    Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
  • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
    Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
  • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0007-21 Rev2 Jul 2, 2024 · Service Bulletin/Repair Instructions
    Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a …
  • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0007-21 Rev2 Jul 2, 2024 · Service Bulletin/Repair Instructions
    Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a …
  • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • L-SB-0007-21 Rev1 Apr 17, 2024 · Service Bulletin/Repair Instructions
    Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a …
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • L-SB-0007-21 Rev1 Apr 17, 2024 · Service Bulletin/Repair Instructions
    Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a …
  • LSB004323 Aug 21, 2023 · Service Bulletin/Repair Instructions
    TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l…
Source: NHTSA manufacturer communications files.