Model year

2002 Lexus LS

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Aug 11, 2006 to Jun 1, 2015.

Recall campaigns covering this model year275k vehicles or units across those campaigns
Owner complaints7Below the median 2002 sedan
Severity index57.12002 sedans average 13.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2002 Lexus LS peaked in 2007, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123200632008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

57% of complaints about the 2002 Lexus LS name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
4
Wheels
2
Engine and cooling
1
Suspension
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2002 Lexus LS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Lexus LS
CampaignFiledSubjectComponentVehiclesRemedy
09E-012Apr 7, 2009These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated…Lighting16,270Refund or buyback
06E-056Jun 13, 2006Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the…Fuel system58,640Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Lexus LS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed Jun 1, 2015Failure Jun 13, 201380,000 milesBasking Ridge, NJBody2 injured

    SUPPORTS TO KEEP TRUNK MLID OPEN FAILED AND LID CAME DOWN STRIKING HEAD. THIS HAS OCCURRED SEVERAL TIMES. DEALER FROM WHOM I PURCHASED CAR DID NOT OFFER TO REPLACE DEFECTIVE PARTS.WILLIAM

    NHTSA complaint 10722618
  2. Filed Feb 13, 2015Failure Jul 7, 2014225,000 milesLAS Vegas, NVEngine and engine cooling

    THE PISTONS THAT HOLD UP THE TRUNK FAILED. THE TRUNK FELL ON ME AND CAUSED INJURY. THESE PARTS SHOULD BE REPLACE AT THE EXPENSE OF LEXUS. IN ADDITION, THE SAME PARTS THAT SUPPORT THE HOOD, ALSO JUST FAILED. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED IN ORDER TO PREVENT FURTHER INJURY. *TR

    NHTSA complaint 10683206
  3. Filed Feb 23, 2011Failure Oct 30, 2010120,000 milesHo-Ho-Kus, NJStructure, Trunk lid1 injured

    TL* THE CONTACT OWNS A 2002 LEXUS LS400. THE CONTACT STATED THAT THE TRUNK LID WAS AJAR WHEN IT UNEXPECTEDLY FAILED AND CRASHED DOWN ONTO THE CONTACTS HEAD. THE CONTACT SUSTAINED A LOSS OF BLOOD AND SEVERE SWELLING OF THE HEAD. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 130,000 AND THE FAILURE MILEAGE WAS 120,000. UPDATED 3/22/11 *CN UPDATED 1/4/11 *CN THE CONSUMER STATED WHEN HIS WIFE OPENED THE TRUNK LID, IT PROMPTLY CAME DOWN ON HER HEAD, WITH NO WARNING...UPDATED 01-30-14 *BF THE CONSUMER STATED THE GAS CYLINDERS THAT HELD THE TRUNK LID UP FAILED. UPDATED 01/30/14

    NHTSA complaint 10384142
  4. Filed Dec 19, 2007Failure Nov 13, 2007Clearwater, FLHatchback/liftgate1 injured

    LEXUS LS 430 2002 TRUNK STRUT FAILURE. *TR

    NHTSA complaint 10212336
  5. Filed Dec 18, 2007Failure Oct 9, 200772,000 milesLancaster, CALugs/nuts/bolts/studs

    TL*THE CONTACT OWNS A 2002 LEXUS LS430. THE CONTACT STATED THAT THE TIRE MADE A SQUEAKING NOISE AFTER IT WAS REPLACED. THE NOISE WAS CAUSED BY LOOSE BOLTS. THE NOISE RECURRED TWO MONTHS AGO AND COULD POSSIBLY RESULT FROM A MANUFACTURER DEFECT WITH THE TIRE BOLTS AND THE WHEEL ASSEMBLY. THE VEHICLE WOULD SHAKE VERY VIOLENTLY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND NOTICED ALL OF THE BOLTS AND NUTS ON THE GROUND. HE HAS PAID $3,000 IN REPAIR COSTS. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 77,000.

    NHTSA complaint 10212233
  6. Filed Dec 7, 2007Failure Nov 29, 200777,340 milesLancaster, CASuspension, Tires, Lugs/nuts/bolts/studs

    ON 9/6/2007 I HAD A FLAT TIRE. I TOOK IT TO THE TIRE PLACE, I BOUGHT A NEW TIRE THAT THEY INSTALLED. AS I DROVE AWAY I HEARD A CLICKING SOUND AND I WENT BACK TO THE STORE. TWO STUDS WERE BACKED UP A LITTLE AND LOOSENED THE NUTS. ON 11/23/2007 I HAD TO REPLACE TWO TIRES. I TIGHTENED THE STUDS. I DROVE SEVERAL HUNDRED MILES AND THEN ON 11/29/2007 I WAS ON THE FREEWAY AND SUDDENLY THE CAR WAS SHAKING AND HARD TO CONTROL. I REDUCED SPEED AND PULLED ONTO THE SHOULDER. I CALLED FOR A TOW TRUCK AND TOWED THE CAR TO THE LEXUS DEALER. ALL THE NUTS WERE BROKEN ON THE DRIVERS SIDE REAR TIRE. WHEN THE TOW TRUCK DELIVERED THE CAR, THERE WERE THREE NUTS ON THE GROUND FROM MY CAR. THE LEXUS DEALER REPLACED NUTS, SPRINGS, HUB AND BEARING ASSEMBLY, DISC PAD PIN, DISC CYLINDER ASSY. DISC BRAKE PAD KIT, FLAGE BOLT, PARK LEVER SUB-ASSY. I HAVE ALL PARTS THAT WERE REPLACED. *TR

    NHTSA complaint 10211149
  7. Filed Aug 11, 2006Failure Aug 11, 200660,000 milesMiami, FLTrunk lid1 injured

    DT*: THE CONTACT STATED UNLESS THE TRUNK WAS RAISED ALL THE WAY, THE TRUNK CLOSED SO FAST RESULTING IN HITTING SEVERAL FAMILY MEMBERS IN THE HEAD BUT NO ONE WAS SERIOUSLY INJURED. THE CONTACT TRIED TO CATCH THE TRUNK BEFORE IT SLAMMED SHUT WHICH RESULTED IN THE CONTACT'S FINGER BEING PINNED IN THE TRUNK. THE CONTACT HAD AN X-RAY PERFORMED AND THE RESULTS DISPLAYED LIGAMENT DAMAGE. THE DEALERSHIP WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. *AK

    NHTSA complaint 10165225
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

31 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • L-SB-0006-22 Mar 9, 2022 · Service Bulletin/Repair Instructions
    TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
    Windshield Wiper Blade Maintenance and cleaning
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin …
  • L-TT-0007-10 Apr 29, 2014 · Service Bulletin/Repair Instructions
    Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rational speed of the engine's crankshaft.
  • L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-…
  • L-SB-0113-12_Rev Nov 21, 2017 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many …
  • L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
    TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm…
  • L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus…
  • L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
  • LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
    LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3…
Source: NHTSA manufacturer communications files.