Complaints over time
Complaints about the 2011 Lexus LS460 peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Lexus LS460
Sedan, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from May 7, 2017 to Mar 24, 2019.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2011 sedan
Severity index0.02011 sedans average 7.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2011 Lexus LS460 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2011 Lexus LS460
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Lexus LS460
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 24, 2019Failure Jan 23, 201971,000 milesBlackwood, NJFuel/propulsion system
I STARTED TO SMELL A STRONG FUEL SMELL AT STARTUP INSIDE AND OUTSIDE OF THE CAR. THEN THE FUEL SMELL DISSIPATE AFTER DRIVEN.
NHTSA complaint 11191201 - Filed May 7, 2017Failure May 5, 201748,000 milesGreensboro, NCEngine
WHEN I'M DRIVING, ESPECIALLY WHEN TURNING A CORNER, MY CAR SUDDENLY DECELERATES FOR SEVERAL SECONDS EVEN WHEN I'M PRESSING THE EXCELERATOR. IF I NEEDED POWER IN A CRUNCH SITUATION, I WOULD BE OUT OF LUCK. THIS MAINLY HAPPENS DURING IN-TOWN DRIVING. I'VE EXPERIENCED THIS MANY TIMES BUT THIS IS MY 1ST REPORT.
NHTSA complaint 10983916
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
191 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022 - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0006-22 Mar 9, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s). - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LTT016414 Oct 13, 2014 · Service Bulletin/Repair Instructions
Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X - LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior - LTT013413A Sep 13, 2013 · Service Bulletin/Repair Instructions
When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. - LTT013213A Aug 27, 2013 · Service Bulletin/Repair Instructions
XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio - LTT012913A Jul 31, 2013 · Service Bulletin/Repair Instructions
Window and Windshield kProduct Report Tips - Multiple Vehicles - LTT012913 Jul 28, 2014 · Service Bulletin/Repair Instructions
Window and Windshield kProduct Report Tips - Multiple Vehicles - LTT011413 Feb 25, 2013 · Service Bulletin/Repair Instructions
Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED - LTT000110A Aug 6, 2013 · Service Bulletin/Repair Instructions
Oil Viscosity Applicability and Cfhange Interval Guide - LTT000110 Apr 10, 2013 · Service Bulletin/Repair Instructions
Oil Viscosity Applicability and Cfhange Interval Guide - LSB014811 Dec 14, 2011 · Service Bulletin/Repair Instructions
HOD Navigation Map Update Process - LSB010112 Sep 25, 2012 · Service Bulletin/Repair Instructions
HDD Navigation Kprogrlam Setup - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB007214 Oct 1, 2014 · Service Bulletin/Repair Instructions
HDD Navigation Program Setup - LSB006013A Sep 12, 2013 · Service Bulletin/Repair Instructions
HVAC Odor Maintenance - LSB003909REV2 Apr 15, 2009 · Service Bulletin/Repair Instructions
Navigation System Firmware Improvement - LSB003615 Aug 19, 2015 · Service Bulletin/Repair Instructions
Front Brake Vibration - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - LSB000812 Feb 3, 2012 · Service Bulletin/Repair Instructions
Sport Package (Brembo) Brake Squeal - LSB000713 Feb 19, 2013 · Service Bulletin/Repair Instructions
Theft Deterrent/Keyless Entry. - LTT013213 Sep 13, 2013 · Service Bulletin/Repair Instructions
XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio - LSB000111 Jan 6, 2011 · Service Bulletin/Repair Instructions
World Standard Automatic Transmission Fluid - LSB008313 Oct 25, 2013 · Service Bulletin/Repair Instructions
HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into t… - LSB008213 Oct 24, 2013 · Service Bulletin/Repair Instructions
Navigation System Firmware Improvement (Generation 6) - L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this… - L-SB-0018-14 Obs Jul 26, 2021 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21. - L-SB-0024-21 Jul 26, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help mini… - L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - L-TT-0294-20 Oct 30, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad… - L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer … - L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize … - L-SB-0170-17_Rev Dec 10, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed … - KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip… - KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm… - L-TT-0235-17_Rev Nov 18, 2019 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - 19LE05-KLG - TI- Oct 17, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR … - L-TT-0221-17_Rev Oct 11, 2019 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer func… - KLG - Dealer Pac Oct 2, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Posit… - KLG_Dealer Packa Sep 12, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progr… - KLG_Dealer Email Sep 12, 2019 · Service Bulletin/Repair Instructions
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - KLG_Region Email Sep 12, 2019 · Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - L-SB-0018-14_Rev Jun 13, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information sect… - ZLZ-Lexus POL18- Feb 15, 2019 · Service Bulletin/Repair Instructions
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the… - L-TT-0235-17_Rev Nov 28, 2018 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0036-15 Rev Dec 4, 2015 · Service Bulletin/Repair Instructions
LSB: Some 2007 ? 2015 model year 2WD LS 460 standard (non F-Sport, non AWD) and LS 460L vehicles may exhibit vibration/pulsation in the brake pedal and/or steering wheel while lightly applying the brake pedal at high speeds (65 ? 75 mph). Follow the proce…
Source: NHTSA manufacturer communications files.