Complaints over time
Complaints about the 2015 Lexus LS460 peaked in 2020, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Lexus LS460
Sedan, gasoline, AWD/All-Wheel Drive, built in Japan. Owner complaints on file from Jan 3, 2017 to Sep 29, 2020.
Recall campaigns covering this model year11.83M vehicles or units across those campaigns
Owner complaints4Below the median 2015 sedan
Severity index25.02015 sedans average 7.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2015 Lexus LS460 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2015 Lexus LS460
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-012 | Jan 13, 2020 | On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser,… | Fuel system | 1,830,752 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Lexus LS460
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Sep 29, 2020Failure Dec 1, 201925,000 milesWynnewood, PAService brakes
TL* THE CONTACT OWNS A 2015 LEXUS LS460. THE CONTACT STATED THAT WHILE LIGHTLY TAPPING THE BRAKE PEDAL, THE BRAKES WOULD GRAB. THE CONTACT DESCRIBED THE BRAKES AS VERY GRABBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER THOMPSON LEXUS LOCATED AT 2560 MARYLAND RD, WILLOW GROVE, PA 19090, WHO INDICATED THAT THE BRAKES OPERATED ACCORDING TO SPEC. AND NO MECHANICAL PROBLEM WAS FOUND. THE ENGINEER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 25,000.*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A 2ND DEALER WHO STATED THE GRABBY BRAKE WAS ENGINEERED TO THE VEHICLE AND COULDN'T BE FIXED. *TR
NHTSA complaint 11361863 - Filed Aug 7, 2020Failure Aug 1, 202026,000 milesGeorgetown, KYPower train
TL* THE CONTACT OWNS A 2015 LEXUS LS460. THE CONTACT STATED THAT WHILE TURNING LEFT THE VEHICLE'S ACCELERATOR PEDAL PROVIDED NO ACCELERATION. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD SPEED UP. THE CONTACT SPOKE TO THE DEALER LEXUS OF LEXINGTON (1264 E NEW CIRCLE RD, LEXINGTON KY 859-600-0293). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A PROBLEM ACROSS THE BOARD WITH A LOT OF LEXUS WITH THE TRANSMISSION HESITATING. THE TRANSMISSION PROVIDED SEVERAL MODES OF THE TRANSMISSION WITH A KNOB ON THE CONSOLE THAT ALLOWS THE DRIVER MORE OPTIONS. THE DEALER SUGGESTED TO KEEP IT OUT OF THE ECO MODE WHICH CAUSED A LOT OF HESITATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 26,000.*DT CONSUMER STATED TRANSMISSION CAUSED THE FAILURES AND STALLINGS OF THE ENGINES.*JB
NHTSA complaint 11343930 - Filed Sep 24, 2019Failure Sep 14, 201933,819 milesClinton, MDSeat belts, Service brakes1 injured
ON SAT., SEPT. 14, 2019 ABOUT 7:35AM WHILE MY DAUGHTER WAS DRIVING MY 2015 LEXUS LS460 THE BRAKES CAME ON AND JERK HER FORWARD & BACKWARD, THE SEATBELT ALMOST STRANGLED HER. ALSO BRAKE LIGHT FLASHED ORANGE & BEEPING. SHE WENT TO URGENT CARE TO BEEN EVALUATED.TOOK THE CAR TO CHANTILLY VA LEXUS SERVICE FOUND NOTHING WRONG WITH THE CAR. ON WED., SEPT. 18, 2019 ABOUT 3:15PM THE ORANGE BRAKE LIGHT & BEEPING CAME ON AGAIN THIS TIME I WAS IN THE CAR WITH MY DAUGHTER. ON THUR., SEPT. 19, 2019 TOOK THE CAR TO ALEXANDRIA VA LEXUS SERVICE & THEY KEPT THE CAR FOR 2 DAYS FOUND NOTHING WRONG WITH THE CAR. TUES., SEPT. 24, 2019 THE ORANGE BRAKE LIGHT & BEEPING CAME ON AGAIN, AND I WAS IN THE CAR WITH MY DAUGHTER.
NHTSA complaint 11257801 - Filed Jan 3, 2017Failure Dec 15, 20167,620 milesArchdale, NCFuel system, Gasoline
FUEL SYSTEM SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEEDS BAND NEW CAR WITH 7,623 MILES. HAD TO HAVE THE ENTIRE LOW END FUEL PUMP SYSTEM REPLACED. ISSUE STILL ONGOING. CAR WILL NOT START NOW. *TR
NHTSA complaint 10939537
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
222 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 23LE04_Dealer Le Apr 3, 2023 · Service Bulletin/Repair Instructions
DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage f… - 23LE01 Feb 9, 2023 · Service Bulletin/Repair Instructions
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally… - LSB000523 Feb 9, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pre… - 23LE04- Multiple Mar 2, 2023 · Service Bulletin/Repair Instructions
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage f… - L-SB-0009-23 Mar 2, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2017 model year LS 460 vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, … - KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022 - 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring … - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LTT016414 Oct 13, 2014 · Service Bulletin/Repair Instructions
Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X - LTT012913 Jul 28, 2014 · Service Bulletin/Repair Instructions
Window and Windshield kProduct Report Tips - Multiple Vehicles - LTT012713 Dec 11, 2014 · Service Bulletin/Repair Instructions
Navigation Micro SD Card Error - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB003615 Aug 19, 2015 · Service Bulletin/Repair Instructions
Front Brake Vibration - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
Leather Care Best Practices. - LSB001214 Feb 13, 2014 · Service Bulletin/Repair Instructions
Floor Mat Installation During PDS. - LSB000916 Feb 16, 2016 · Service Bulletin/Repair Instructions
Brake Sqkueal - F Sport Package. - LSB000914 Feb 13, 2014 · Service Bulletin/Repair Instructions
Tire Positioning Before New Vehicle Delivery - LSB000812 Feb 3, 2012 · Service Bulletin/Repair Instructions
Sport Package (Brembo) Brake Squeal - LSB000111 Jan 6, 2011 · Service Bulletin/Repair Instructions
World Standard Automatic Transmission Fluid - LSB009014 Oct 29, 2014 · Service Bulletin/Repair Instructions
Initial ization of Front Memory Seat ECU During PDS. - LSB000914B Feb 13, 2014 · Service Bulletin/Repair Instructions
Tire Positioning Before New Vehicle Delivery. - LSB000714 Feb 13, 2014 · Service Bulletin/Repair Instructions
Long Term Vehicle Storage Guidelines. - L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this… - L-SB-0018-14 Obs Jul 26, 2021 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21. - L-SB-0024-21 Jul 26, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help mini… - Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL - L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints. - GLD-60116 Jun 1, 2016 · Service Bulletin/Repair Instructions
Safety connect system disabled. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - L-TT-0294-20 Oct 30, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad… - L-TT-0254-18 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guid… - L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer … - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize … - 19LE05 - Dealer Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. - L-SB-0170-17_Rev Dec 10, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed … - KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip… - KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm… - L-TT-0235-17_Rev Nov 18, 2019 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - 19LE05-KLG - TI- Oct 17, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR …
Source: NHTSA manufacturer communications files.