Complaints over time
Complaints about the 2016 Lexus LS460 peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Lexus LS460
Sedan, gasoline, AWD/All-Wheel Drive, built in Japan. Owner complaints on file from Oct 10, 2017 to Oct 10, 2017.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2016 sedan
Severity index0.02016 sedans average 7.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2016 Lexus LS460 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Lexus LS460
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Lexus LS460
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 10, 2017Failure Oct 8, 201742,000 milesTemple Hills, MDEngine, Unknown or other
I PURCHASED LEXUS LS460 AWD 2016 IN 01/2017. FEW MONTHS AGO THE NOISE LEVEL IN THE CABIN BECAME TOO LOUD EVEN TO HEAR THE RADIO. I TOOK THE CAR TO THE LEXUS DEALER WHO SOLD THE CAR TO ME FOR CHECK UP. I ASKED THEM TO USE A DECBEL METER TO READ THE NOISE LEVEL. INSTEAD THEY SENT A TECHNICIAN TO DRIVE THE CAR AND HE SAID THAT THE NOISE WAS COMING FROM TIRES. IF THAT WAS THE CASE I ASKED THEM TO CHANGE ALL THE TIRES (I AGREED TO PAY). BUT THEY REFUSED TO CHANGE FOR SOME FLIMSY REASON TO HELP ME TO SAVE MONEY. I FIGURED OUT THAT TIRES WERE NOT THE CAUSE AND SOMETHING ELSE COULD BE THE REA SON THEY DID NOT WANT TO DISCLOSE OR EXPOSE. IN THE MEANTIME THE CAR STARTED STALLING WHILE DRIVING 2 MONTHS AGO AND I IGNORED IT THINGKING MY NEW SHOES WERE CAUSING IT. THEN DAY BEOFE YESTERDAY WHILE I WAS CLIMBING A STEEP SLOPE IN CAPITOL HEIGHTS THE CAR STALLED AND I WAS TO FORCED TO PRESS THE ACCELERATOR WITH ALL MY STRENGTH TO PUSH IT FORWARD AND IT SLOWLY CLIMBED THE SLOPE. I WAS CONCERNED TO THE EXTENT I FEARED THAT IT COULD SLIDE BACKWARDS CAUSING MAJOR ACCIDENT. I COMPLAINRD TO LEXUS AND THEY SENT ME TO ANOTHER DEALER. AGAIN NO DECIBEL METER WAS USED ANDTHE MECHANIC SAW EVERYTHING NORMAL AND THE DIAGNOSTIC TESTS REVEALED NOTHING. NOW I UNDERSTAND THAT THE ENGINE IN LS460 HAS STALLING PROBLEMS AND POSSIBLY UNDER RECALL FOR FIXING THE VALVE IN THE ENGINE. THE CAR HAS ONLY 43K MILES AND ASKED LEXUS TO REPLACE THE VEHICLE. BUT LEXUS REFUSED WITHOUT ANY REASONABLE EXPLANATION. THE VEFICLE WAS ON A CITY STREET IN CAPITOL HEIGHTS WHILW TAKING A RIGHT TURN TO A STEEP SLOPE STREET.WHEN IT STALLED.
NHTSA complaint 11032754
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
153 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 23LE04_Dealer Le Apr 3, 2023 · Service Bulletin/Repair Instructions
DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage f… - 23LE04- Multiple Mar 2, 2023 · Service Bulletin/Repair Instructions
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage f… - L-SB-0009-23 Mar 2, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2017 model year LS 460 vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, … - KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022 - 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring … - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LSB003315 Aug 5, 2015 · Service Bulletin/Repair Instructions
The Position before New Vehicle Delivery - LSB003115 Jul 28, 2015 · Service Bulletin/Repair Instructions
Long-Term Vehicle Storage Guidelines - LSB003015 Jul 28, 2015 · Service Bulletin/Repair Instructions
XM Actvation Confirmation during PDS - LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
Leather Care Best Practices. - LSB000916 Feb 16, 2016 · Service Bulletin/Repair Instructions
Brake Sqkueal - F Sport Package. - LSB000816 Feb 2, 2016 · Service Bulletin/Repair Instructions
Battery Maintenance During PDS - L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this… - L-SB-0018-14 Obs Jul 26, 2021 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21. - L-SB-0024-21 Jul 26, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help mini… - Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL - L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - L-TT-0294-20 Oct 30, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0094-16 Rev Sep 8, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or reboo… - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad… - L-TT-0254-18 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guid… - L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer … - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize … - 19LE05 - Dealer Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. - L-SB-0170-17_Rev Dec 10, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed … - KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip… - KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm… - L-TT-0272-19 Nov 8, 2019 · Service Bulletin/Repair Instructions
TT: Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display followed by a system reset. - L-TT-0235-17_Rev Nov 18, 2019 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged. - 19LE05-KLG - TI- Oct 17, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR … - 19LE05 - Dealer Oct 17, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra… - 19LE05 - Area Le Oct 17, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programmi… - 19LE05 - Region Oct 17, 2019 · Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - L-TT-0221-17_Rev Oct 11, 2019 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer func… - KLG - Dealer Pac Oct 2, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Posit… - KLG_Dealer Packa Sep 12, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progr… - KLG_Dealer Email Sep 12, 2019 · Service Bulletin/Repair Instructions
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - KLG_Region Email Sep 12, 2019 · Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - L-SB-0033-19 Aug 5, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2013 - 2017 model year LS460 vehicles may exhibit a Check Air Suspension message in the instrument cluster with Diagnostic Trouble Code (DTC) C1752 (Height Control Compressor Motor Circuit Function). This condition may be caused by corrosion in th… - L-SB-0018-14_Rev Jun 13, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information sect… - L-TT-0254-18 Dec 21, 2018 · Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidel… - L-SB-0084-15_Obs Nov 30, 2018 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete. - L-TT-0235-17_Rev Nov 28, 2018 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
Source: NHTSA manufacturer communications files.