AutoStatsIQ
Data through Oct 2026
Model year

2021 Lexus NX Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (1)Bulletins (86)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Lexus NX Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2021 Lexus NX Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Lexus NX Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP22005 Defect petition, Electrical system
      Pedestrian alert sounds
      Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    86 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • L-SB-0057-22 Rev2 Feb 2, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
    • L-SB-0004-26 Jan 23, 2026 · Service Bulletin/Repair Instructions
      Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
    • L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
      Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use…
    • L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • L-TT-0341-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-TT-0341-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • 24LE03 Jan 30, 2025 · Warranty Program/Extension
      Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus’s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests’ ownership experience. Lexus is providing coverage for repa…
    • 24LE03 Jan 30, 2025 · Warranty Program/Extension
      Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus’s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests’ ownership experience. Lexus is providing coverage for repa…
    • L-SB-0008-25 Jan 29, 2025 · Service Bulletin/Repair Instructions
      Some 2016 – 2018 model year GS 450h, 2013 – 2016 model year LS 600h, and 2018 – 2021 model year NX 300h vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the follo…
    • L-SB-0010-20 Rev2 Jan 24, 2025 · Service Bulletin/Repair Instructions
      Some 2021 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation sect…
    • L-SB-0057-22 Rev2 Jan 14, 2025 · Service Bulletin/Repair Instructions
      Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver …
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • LTT032623 Aug 17, 2023 · Service Bulletin/Repair Instructions
      TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers…
    • LSB004319 Feb 14, 2023 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23
    • LSB000723 Feb 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a…
    • L-SB-0057-22 Dec 7, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to del…
    • LTT031622 May 13, 2022 · Service Bulletin/Repair Instructions
      TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
    • Service Campaign May 11, 2022 · Service Bulletin/Repair Instructions
      DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co…
    • TECHNICAL INSTRU Jun 7, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTIONS.
    • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
      Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
    • LTT029721 Mar 24, 2022 · Service Bulletin/Repair Instructions
      TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
    • 22LC01 Technical Apr 27, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 2022 GX460
    • 22LC01 Technical Apr 25, 2022 · Service Bulletin/Repair Instructions
      TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 202…
    • L-TT-0297-21 Rev Mar 3, 2022 · Service Bulletin/Repair Instructions
      TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
    • L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi…
    • 22LC01 Technical Feb 24, 2022 · Service Bulletin/Repair Instructions
      TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 202…
    • 22LC01 Area Lett Feb 24, 2022 · Service Bulletin/Repair Instructions
      AL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co…
    • 22LC01 Dealer Pa Feb 24, 2022 · Service Bulletin/Repair Instructions
      DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co…
    • L-SB-0025-21 Rev Feb 9, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2022 model year Lexus vehicles equipped with Pioneer Audio (version 1804) or earlier may exhibit one or more of the following conditions: ?Abnormal Bluetooth® Audio Mode transition. ?Difficult radio tune knob operation when selecting au…
    • L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
      TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring …
    • L-TT-0279-20 Rev Jan 20, 2022 · Service Bulletin/Repair Instructions
      TT: Some guests may experience the inability to activate the Lexus Enform Remote app or the Lexus Enform Remote becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replac…
    • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
    • L-TT-0271-19 Rev Oct 15, 2021 · Service Bulletin/Repair Instructions
      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the dat…
    • L-TT-0303-21 Sep 3, 2021 · Service Bulletin/Repair Instructions
      TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
    • L-SB-0043-19 Rev Sep 3, 2021 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version 1150) or earlier and Audio (version 1163) or earlier may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset.…
    • L-SB-0024-21 Jul 26, 2021 · Service Bulletin/Repair Instructions
      TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help mini…
    • L-SB-0015-20 Rev Jul 12, 2021 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
      POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
    • Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
      Lexus Safety Recall and Service Campaign - Technician Certification Requirements
    • L-TT-0297-21 Mar 16, 2021 · Service Bulletin/Repair Instructions
      TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
    • L-TT-0283-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
      TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the veh…
    • L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
      TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f…
    • L-SB-0043-19 Rev Dec 10, 2020 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2021 model year Lexus vehicles equipped with Navigation (version 1060) or earlier and Audio (version 1060) or earlier may exhibit one or more of the following conditions: ?Display screen distortion/pixilation. ?iOS device would not connect …
    • L-TT-0295-20 Nov 13, 2020 · Service Bulletin/Repair Instructions
      TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.
    • L-TT-0271-19 Rev Oct 20, 2020 · Service Bulletin/Repair Instructions
      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the d…
    Source: NHTSA manufacturer communications files.
    About service bulletins